1. Business Meeting 2013 sunapsis® User’s Conference Gillian Thiebe sunapsis® Business Manager

2. New Format Held annually during the User’s Conference NAFSA – Booth for demos and prospective client networking – Networking function for current clients – Session

3. Conference 106 delegates 51 institutions represented 8 institutions have not had a site visit yet 5 prospective institutions Presentations will be made available on the website and in Community

4. Community One-stop-shop – User documentation – Discussion forum – Share components Upload Download – Support services Upgrade/Installation procedures

5. 3.02/2.76 Hot Fix Includes – Community modifications – Updated I-140 form – Fix for the limited services bug that was introduced with 3.01 hot fix – Other minor enhancements and fixes Shipping 3.02 and 2.76 to clients end of October

6. New Policies

7. sunapsis® Release Policy Scope – sunapsis® end-users and technical contacts both at client institutions as well as Indiana University are affected by this policy. Reason for Policy – This policy sets a standard for new releases to include a high level of transparency for sunapsis® users as well as a sustainable workflow for the UA- OIS.

8. sunapsis® Release Policy Statement The UA-OIS will regularly release tested and documented upgrades of sunapsis® to clients. Indiana University end-users will be notified of upgrades to the system prior to new features and enhancements being moved to production and will be the initial test group for a new release. Primary communication to external clients of new features and enhancements included in an upcoming release will be during our annual user’s conference where an early-adopters group will be formed to test a beta version prior to sending a final release to all client institutions. Release schedules will only be interrupted when a change is required as the result of a change in federal regulation. Ongoing communication about timeframes, features, and enhancements in regards to a release, both internally at IU and externally to client schools, will be managed by the sunapsis® Business Manager.

9. sunapsis® Release Policy Effective: 10/1/13 Last Updated: 9/30/13 Responsible University Office: University Administrative Office of International Services (UA-OIS) Responsible University Administrator Christopher Viers, Associate Vice President for International Services Policy Contact(s): Gillian Thiebe, gthiebe@iu.edu or Tim Climis, tclimis@iu.edu

10. sunapsis® End-of-life Policy Scope – sunapsis® end-users and technical contacts both at client institutions as well as Indiana University are affected by this policy. Reason for Policy – The development of sunapsis® is continually evolving. These innovations mean that UA-OIS periodically transitions away from distributing or servicing certain versions of sunapsis®.

11. sunapsis® End-of-life Policy Statement This policy outlines how the UA-OIS handles support for versions of sunapsis® that have been discontinued. The UA-OIS will issue an end-of-life notice two fiscal years before support of a particular version of sunapsis® is discontinued.

12. sunapsis® End-of-life Policy Effective: 10/1/13 Last Updated: 9/30/13 Responsible University Office: University Administrative Office of International Services (UA-OIS) Responsible University Administrator Christopher Viers, Associate Vice President for International Services Policy Contact(s): Gillian Thiebe, gthiebe@iu.edu or Tim Climis, tclimis@iu.edu

13. Questions/Concerns/Feedback

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