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Published byAleesha Norris Modified over 9 years ago
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Review meeting at Hyderabad 6 th February’2009
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Present Status Problems and the Solutions Feedback from RO
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Franchisee /Retailer Commission Module Key Indicators Reports, Circle, SSA, Franchise Key Indicators ReportsCircleSSAFranchise Reports with Serial number for inventory Can add other Products like Prepaid Broadband in the invoices Proposed Changes HelpDesk Self Resolution of cases Additional Facilities for Franchisee Login
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RM login Data Entry and Questionnaire Completed Beat Area Addition Completed Assigning FOS /RM based on Beat Area Completed RM – Retailer Reordering as per route plan Completed Pending Reports-On visits, Summary etc Pending
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FM Login Indent Completed Issue logs Completed for both – Franchisee/FM Summary Report on Franchisee Completed, fine tuning req Reports as desired Given for Sales, Retailer list, FOS list, CTOP addition etc. Pending Reports on Issue logs Minor Reports based on RMC module or other dependent on user input.
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FRC and CTOP -Completed for South Zone, East zone. Billing Server integration Completed. Tertiary Sales of RC Processing completed for North Zone. CTOP integration for Commission payment Completed. Pending FRC /CTOP for North /West zone RC Sales as per IN,
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Server Problem in south Zone Slowness Complaints in North Zone Network issues -
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Sancharsoft ( Prepares & Process Commission ) Pyro / Estel (Credits into Ctopup) Marketing (Approves) Calculates and presented to SSA mktg for approval Approved Cases are passed on to Pyro as allocation request. Pyro will pass allocation after approval by SSA Accts CTOP Allocation and SS Reports are reconsiled for proper monitoring and validation
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Sanchar Soft Sancharsoft process Commission for Daily Sales of Franchisee and Retailers. System will process only for the SSA approved for processing. Marketing Cell /Acct Initiate the Process Approves commission from his login Reconcile the payments made Pyro / Estel Credits commission into C-Topup number of the franchisee & Retailer Reports for reconciliation
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Active Commission Calculation Report Commission Payable Report with Approval by the SSA marketing Commission paid Report Note : All reports can be downloaded /saved to preserve in soft copy or printout.
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Integrated Helpdesk with CircleAdmin and SSA Admin for monitoring and follow up
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2)FRANCHISEE Stock-Sale report.
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3)SIMs activated by SMS, but CAF entry pending in Sanchar Soft.
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4)Franchisee guide lines..
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New Down load menu..useful for Offline Tool
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1) Download Retailers –gives retailers list of the franchisee.
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SSA ACCTSLOGIN REPORTS STOCK@GIVENDATE..>> Closing Stock of Any day
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FRANCHISEE LOGIN REPORTS STOCK@ GIVEN DATE Based on Sec Sales >> Closing Stock of Given day
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Key Indicators Report Key Indicators Report Demo of FM and RM login
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Problems / Suggestion
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SSA Nodal Login Stock Negatives -- Closed Stock Movement --Closed Not Appearing in CSC Reverted back to SSA Stock diversion CSC-CSC /SSA Stock moved from one SSA to other is not visible on the same day. /Cancelled also Stock Adjustment Diversion to be authenticated – or Approved(suggestion) Conversion Not working – or Inv not available(attended)
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SSA Nodal Login Reports Reports not proper Values or information missing SLR Annex III Report Facility – Offline Calculator Stock Price list
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SSA Marketing DSA - Delete option Activation Report not updated SMS Activation of DSA-Available CTPOP SI M Sales thro SS –Activation Problem ? Helpdesk not resolved in time Sec Sales of Franchisee can not be seen by FM 227 Reports is only 30 days SMS Activation Reports
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FMC /RMC Login Reports –Sales, Sec Sales, Activation, CTOPUP sales Delete FOS /Delete RM Creation Error HelpDesk Required Franchisee Stock Movement thro FM Retailer Data on Area basis Deletion / modification of Retailers to RMC Beat plans should be weekly basis
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CSC /Franchisee Online Indent Sales Report CAF WO generation –Error One Time Entry for Franchisee SMS Activation Report for Franchisee – With Retailer Rejected CAFs –List needed Cancellation Search Not required /Alpha list Ok
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Issues in Sancharsoft in the present form. Bugs/Errors in basic features like primary sales, sec sales,CAF entry, FOS addition Activation Reports its authenticity and reliability. New Features to be developed. other issues like speed,reliability, resolution of helpdesk,System breakdown, Responsiveness of ITPC.
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CircleIssueStatusDesc APRetailer list not visible ResolvedThis was due to change in the number fields on account of Project Vijay, the field mismatch has caused this problem. Now all Pages are Sync and problem resolved APHelpDeskComplaints to be Resolved fast APSpeed IssueTo be discussedSuddenly some days speed will be very slow APFrequent Errors during bulk loading for SIM activations. No ErrorThe data was found to be modified manually AP, MH Templates for RMC and FM not ready Ready for Demo...Needs some more time to finalize AP FOS entered by Franchisee The are some page where this approval status to be flagged This is due filter not provided in some reports
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MHSales id updation in Billing server CompletedAccess Provided to Billing to Fetch the Sales details MHDuplication of requests Activation server CompletedOriginally Proposed in Act Server, now done in Sancharsoft MH Franchisee wise/ Retailer wise activations for which CAFs have been submitted Report hosted in MGMT login, To be provided in Franchisee/ SSA /FM logins MHNO of Retailers given more than 5 FRCs Report hosted in MGMT login, To be provided in Franchisee/ SSA /FM logins MHC-Top-Up integration in the Sancharsoft South Completed up to tertiary Sales…/ FRC DATA -Completed in West and South - Reports to be tested North & West will be taken up we are working on FRC also from CTOP server to give Activation info as per FRC used
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MHReconciliation: SIM sale report of the retailers generated in franchisee report and in reports menu Inconsistency due to variation in the procedure adopted in different Circles which are at variance.. SMS Act /DATA entry /CSR/CCN terminal : For example MH some CAFs are submitted directly to CCN and these SIMs sales info does not come to SS, only Stock is removed. Reports based on prepaid table will be at variance with reports based on CAF data table. SMS processing differs MHCAF relatedDifferent types of reports are suggested to be given. At present only CAF Pending is available MHDisconnection of SIM To be started in other zones except South issue in west zone due to HLR /Command format. Flat file can be sent for disconnection to HLR on daily basis. Module for processing disconnection can be made active and reports and SMS alerts can be given to users
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SMS facility not available in North and East. North Zone due to SS server. MHRejected CAF cases Summary Statements and periodical Alerts Some alerts are configured, some more will be added as suggested Can be provided in South and West FMComplete Sales Report : CTOP + Sancharsoft Sales
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Reports – Problems reported Franchisee stock report is not proper. At some places SIM No. and Mobile No. not getting displayed. The secondary sale figures from franchisees to retailers not appearing in the retailer’s report menu. Available in MGMT login Report regarding FRC activation by retailers may be provided. All the relevant report shall be made available FM and RMC login. Key indicator report available on Intranet may be mad available on the home page of Sancharsoft of Marketing login. Available in Circle Maktg In franchisee stock sale report, SIMs available in hand (retailers) is not showing. In stock allot new and in stock allot GSM all the retailers are not being shown. --Approval by SSA is required Others Separate user name and passwords for Sancharsoft shall be provided to SDE (Marketing), and SSA Sales Head Mobility. - Modules under development Unwanted links shall be withdrawn immediately. - under development to give Custom Menu Retailer Codes shown in the Sancharsoft are not correct. -- POS CODES GENERATED, SHALL BE COMPLETED SHRTLY-- Front end mgmt facility to be provided In view Retailer option Retailer list should be viewed with all the fields.
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