1. Assistant, phD candidate Ana Nica Tourism-Services Department ana.nica@hotmail.com Consultaţii semestrul I 2009-2010: miercuri, 15.00-16.20, la sala 2701 www.ase.rowww.ase.ro – Cautare cadre didactice – Ana Nica - Fisiere

2. Compulsory bibliography (Hotelul, economie si management is available at the Paul Bran library, while Gestiune hotelieră si de restaurant is to be found in the ASE virtual library and Paul Bran)

3. Activity organization for the subject Hotel and Restaurant Technology WeekCourse theme Exercise no to be brought for the seminar activities October 6-8 -- October 13-15 Main administration indicators24 October 20-22 Supply and demand on hotels market 2 (C, N) October 27-29 Food units and their classification 3 (C, N) November 3-5 Organisation and operation of the front-office service 19 November 10-12 Housekeeping10, excluding B (C)

4. November 17-19 Kitchen9, only receptionist and chef (N) November 24-26 Activity organization in the restaurant 27 December 2-3 Bars32 December 8-10 Fast foods and other services26 (N) December 15-17 Work organization and employee behaviour 29 + 17 (C) January 5-7 Menu list elaboration11 (N) January 12-14 Marketing-Sales activities for reservation 12, excluding case B (C), deadline for handing in the press monitoring files January 19-21 Administrative and financial department organization 20 (N)

5. Final grade 1.Multiple-choice exam – max 50 pts (minimum 22 pts  grade 5/10) 2.Mini-tests – 13 courses x 2 pts = max 26 pts 3.Exercises during the seminars, as follows: -active participation in resolving the exercise during the seminar – 13 seminars x 1 pt = 13 pts -finalizing the exercise at home and bringing it the week after – 13 exercises x 0,5… 1 pt = max 13 pts 4.Press monitoring regarding the hotels and restaurant activities – max 23 pts Total 95… 125 pts  grade 10 85… 94 pts  grade 9… 35… 44 pts  grade 4…

6. For next time ( week October 13-15 ) COURSE: - read “Principalii indicatori de gestiune” chapter from the book Hotelul, economie si management and check the list of indicators on my personal page; SEMINAR: - bring the exercise number 24 from the book Gestiune hoteliera si de restaurant (english version of the exercise on my personal page).