1. Effecting Change within Your Organization

2. The future will be characterized more by change than by stability.

3. Team Building Exercise

4. Well intentioned people are often undone by processes that they have little or no control over.

5. Teams vs. Committee Committees - Members are grouped together for administrative purposes. - Members are told what to do. - Members tend to be parochial in their approach to the problem. - Expressions of opinions and disagreements may be seen as divisive or disruptive.

6. Teams vs. Committees Teams - Members feel a sense of ownership because they establish the goals. - Members work in a climate of trust. Questions are encouraged. - Members understand personal and team goals are best accomplished with mutual support. - Conflict is recognized as a normal part of the process and viewed as an opportunity for ideas and creativity.

7.  Shared sense of purpose/charge  Safe meeting environment/rules  Agenda/planned time  Note taker  Accountability/action plan  Evaluation of meetings  Facilitator/committee chair/group leader Effective Meeting Checklist

8.  Guide the discussion – do not direct the discussion. Keep within the rules and purpose.  Be Neutral – watch your language (body and verbal  Write down exactly what the person says do not edit. Listen carefully.  Be positive and enthusiastic about the process  Read the group’s emotions (body and verbal) Facilitation

9.  Appreciative Agreements  Rules for Meeting  Guidelines Ground Rules

10. LUIS (How to build consensus) L I can Live with this decision U I can Understand this decision I I was Involved in this decision S I will Support this decision Consensus

11. 1. Forming 2. Storming 3. Norming 4. Performing Group Dynamics

12. 1. Brainstorming 2. Nominal Group Technique 3. Process Mapping 4. Benchmarking Basic Tools

13. Let’s go swimming!

14. Stories?Feedback?Questions?

15. Contact Information Molly McGowan Nearing – Assistant to the Director International Student and Scholar Services nearing@binghamton.edu (607) 777-2510 Jill Seymour – Associate Director Harpur College Academic Advising jseymour@binghamton.edu (607) 777-3101

16. Monarch Consulting  The Team Handbook: www.oriel.com www.oriel.com  The Memory Jogger A Pocket Guide for Team Members: http://www.goalqpc.com http://www.goalqpc.com  NCCI: www.ncci-cu.org www.ncci-cu.org  ASTD: www.astd.org www.astd.org  The Pennsylvania State University: www.psu.edu/president/pia/innovation www.psu.edu/president/pia/innovation Suggested Readings and Resources