1. Elton Mayo (1880-1949) Psychologist, sociologist and organisation theorist Conducted research into worker productivity at the Hawthorne Plant, Western Electric Company, USA in the 1930s

2. Elton Mayo (1880-1949) He discovered that ANY change in lighting conditions increased productivity. He developed the theory that the increase in productivity occurred because workers were motivated by being involved in an experiment, ie. they felt special

3. Elton Mayo (1880-1949) His theory became known as the ‘Hawthorne effect’, summarised as: Motivation is improved by  showing interest in others  involving others in decision making  ensuring the wellbeing of others  ensuring work is interesting and non- repetitive  greater communication  good teamwork

4. Tesco approach to motivation Values employees –Provides realistic but challenging goals –Creates interesting work environment Supports work/life balance –Competitive salaries –Flexible working Offers lifestyle rewards –Discount gym membership –Health benefits –Staff discount Mayo’s theory has been applied by major businesses including Tesco. The following is from a Tesco presentation:

5. RIP Elton Mayo (1880-1949)