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Development of Nursing Roles – The UK Experience Christine Norton PhD, MA, RN Associate Dean (Research) & Professor of Gastrointestinal Nursing, King’s College London & Nurse Consultant, St Mark’s Hospital
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Nurse Specialists Rapid expansion of numbers Mini doctor? Cheaper doctor? More available than doctors? Pressures: junior doctors hours, demand for services (e.g. screening), political pressure, nurses more popular than doctors (??) Quality of service What is in the patients’ interests?
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What is a quality service? Different stakeholders Patients: quality of clinical care, wait times, consultation length, respect & dignity, participate in decisions, information improves outcomes, informed choice, reassurance, enabled to cope Managers: costs, audit, wait times Colleagues: consultancy, shared care
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Decision to expand nurse specialists Cost? Shortage of doctors? Nurses – job satisfaction and promotion prospects Improve patient care pathway (availability, wait times), quality of care, or patients satisfaction, ability to self-care
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Confusing range of titles Clinical Nurse Specialist Nurse Practitioner Advanced Nurse Practitioner Nurse Consultant At present in UK no central regulation, no defining qualification or training “Not a specialist just because specialising” If you are starting a new system, worth thinking about before you start What education is required?
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Training for Specialists USA - Masters level preparation for Nurse Specialists Problem for first pioneers UK- some degree level courses / modules UK: Masters (MSc) growing – will be required in future Guidelines in a few situations e.g. BSG endoscopists - same training as doctors - 150 procedures.
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Issues Scope of roles Training Management Audit / research Costs Ethical & legal issues Interdisciplinary collaboration
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Scope of nurse specialists Clinical caseload Clinical leadership and role model Consultancy, policies, procedures etc Education –patients, nurses, other professionals, public Management Research
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Scope - Clinical Assessment / history taking Investigations (doing or ordering) Patient teaching Treatment: huge range of possibilities Prescribing Practical coping Ongoing support Patient’s advocate, service organisation
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Nurse specialist – critical care Increasingly nurse-run critical care units Formalised roles (always did teach junior doctors what to do, now formally a nursing role) Titration of drugs (open prescriptions) Protocols – based on patient goals – nurse has discretion over drugs and fluid challenges Central line insertion & IV drug administration
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Nurse specialist – critical care Set up technology: eg Ventilator set up & settings Manage technology (eg haemofiltration) Interpret data from technology (eg blood gases, ECG) and take action Outreach for critically ill patient in general wards or emergency care (especially at night) – Site Practitioner typically assesses and decides if need to transfer to ITU or HDU
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“Realising the potential of critical care nurses” (2002) Shortage of nurses Technological advancement: increased complexity of care Levels of care (rather than location): –0 = no risk –1 = general ward, risk of deterioration –2 = high dependency unit –3 = intensive care
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Critical care nurses Often excessive workload –Increased infection risk –Increased mortality risk –Increased costs and length of stay –Geographical layout a big influence on nursing effectiveness –Level 2 may need more nursing time than level 3 (not unconscious) –Attributes of nurses (coping with unpredictability) crucial to patient outcomes
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Effective practice: Endoscopy 1975: Mayo clinic - nurse sigmoidoscopy 1992: Flexible Sigmoidoscopy: doctors = nurses (Disario & Sanowski) 1994: Nurses as accurate & safe in screening (and more returned for re-screen) (Maule, NEJM) Only one prospective RCT (Schoenfeld, 1999): 20/21% polyps missed, depth insertion same No study has found major differences doctors / nurses in performance or safety
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Nurse Specialists in UK All areas of care: –Primary care: first consult, prescribers, screening, much routine care –Accident and Emergency: nurse triage –Peri-operative nurse practitioners (especially role in enhanced recovery) –Procedures and tests (eg endoscopy – diagnostic and surveillance) –Chronic disease management
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Nurse Consultants Department of Health 1999 “ Establishing consultant posts is intended to help provide better outcomes for patients by improving services and quality, to strengthen leadership and to provide a new career opportunity to help retain experienced and expert nurses in practice” Responsibility for total patient care
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Four core functions of nurse consultants Expert practice (50%) Professional leadership and consultancy Education, training and development Practice and service development, research and evaluation No so different from nurse specialist?
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My role as Nurse Consultant Patients referred to me from surgeons, physicians, family doctors, nurses I read letter, order tests, decide on treatment My team of 5 nurse specialists assess and report back to me I see “difficult” cases No medical care or responsibility for my patients unless I decide to refer
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Possible differences specialist / consultant Ultimate clinical responsibility for care Expert advice to outside bodies & individuals New services and new ways of doing things Spectrum from junior nurse specialist to senior consultant – continuum – career progression
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Legal & ethical issues Few legal limitations on what nurses can do NMC (Code of professional conduct & Scope of professional practice) Professionally accountable Reasonable practice as judged by peers Employers liability : for extended role (normally doctor): written job description & protocols, proof of competency, clear with clinical risk manager, must follow protocol if have one.
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Dangers / drawbacks Fragmentation of care De-skill others Generalists abdicate responsibility Acceptance / overlap / resentments / ownership Easy to spread too thin and be ineffective Lack of career structure Lack research base for practice and lack of evaluation
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Evaluation - does Nurse Specialist make a difference? Research / audit crucial Patient numbers, waiting times Patient clinical outcomes Patient understanding Patient satisfaction Bed days, consultations, costs Difficult to evaluate quality, care, coping Outcomes multifactorial
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Management Corporate resource Catalyst for change Cross-boundary working / liaison Protocols, guidelines, pathways for care Need defined role in nursing structure to be effective Need strong nursing management ownership & support
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Problems Lack of clarity in role Lack of coherence and admin support Expected to do too much (scope) Difficult for existing colleagues to see you differently + “ownership” of patients Lack of management support Career structure
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Conclusions Evidence is consistent that nurses can take over many functions of doctors, as effectively and often with greater patient satisfaction Opportunity to re-think and improve service Think why, consult widely, plan carefully Improve quality, not save costs Keep patient as focus Cope with dehumanising technology Not a panacea! Cannot do everything! (Norton & Kamm, J. Royal Soc. Medicine, 2002)
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