1. Newcomers Overview SIGUCCS 2013 Presented by: Ashley Weese

2. Presentation Overview Facts and Figures Vocabulary Who’s who Management Symposium Service & Support Conference Poster Session BOFs 50 th Anniversary SIGUCCS Awards Program Overview Plenary Speakers Networking Hospitality Suite Special Dietary Needs Exploring Chicago What to Pack EventBoard/Social Media Volunteers Tips for Making the Most

3. Conference Facts and Figures 200-250+ attendees Normally about 30% are first time attendees Representations from 150+ Colleges and Universities International attendees Representation from all aspects of Support and Information Technology  CIO’s  Director’s  Help Desk Management  Support Staff  Students

4. SIGUCCS Vocabulary ACM – Association for Computing Machinery SIG – Special Interest Group (of the ACM) UCCS – University and College Computing Services BOF – Birds of a Feather First Timer – A first time attendee to a SIGUCCS Conference Contributor – Vendors who will be marketing products during the conference and have provided support in some way.

5. Who’s Who SIGUCCS Executive Committee (aka “The Board”) Conference Committee Volunteers like you!

6. Management Symposium Topics cover issues related to management and leadership Facilitated discussion format Abstracts available online Three Tracks:  Career Development  Leadership  Management Hot Topics in IT: Round Robin Discussion Robert Paterson Management Symposium Program Chair

7. Service & Support Conference Topics focus on technical skills and end user support services 60 minute session with opportunities for questions Abstracts available online Five Tracks:  Career Development  Customer Support  Management  Technology  Training & Development Laurie Fox Jean Tagliamonte Service & Support Program Chair

8. Poster Session Solutions and Projects Communication Award Winners Conference Vendors SIGUCCS Program Information Next Year’s Conference

9. Birds of a Feather (BOFs) Sign up near the Registration Desk Goal: Find others who to network with about specific topics important to you Management BOFs  Monday and Tuesday from 5pm to 6pm Service & Support  Tuesday and Thursday from 5pm to 6pm

10. Commemorating it’s 50 th Anniversary at this year’s conference  Learn about SGUCCS and the people who made it the organization it is today  View the 50 th Anniversary Museum Room  Attend the 50 th Anniversary Gala  Wednesday from 7PM to 10PM  Fulton’s on the River

11. SIGUCCS Awards Penny Crane Award for Distinguished Service Hall of Fame Awards Communication Awards  Best of Category  Award of Excellence  Poster Session Presentation More information can be found at:  www.siguccs.org/awards Penny Crane

12. Program Overview Sunday  Management Gathering and Newcomer Welcome Monday  Management Symposium Plenary Speaker  Breakout Sessions Tuesday  Breakout Sessions  Hot Topics in IT  Joint Reception and Newcomer Welcome Wednesday  Open Board Meeting  *S&S Workshops (Registration Required)  Joint Plenary Speaker  Breakout Sessions  Gala Event Thursday  Breakout Sessions  Poster and Vendor Session  Awards Reception Friday  Breakout Sessions  Service & Support Plenary  *S&S Workshops (Registration Required)

13. Plenary Speakers  Management Symposium Plenary: Monday, November 4  "But It's Different Here" Jay Dominick Vice President for Information Technology and CIO Princeton University Joint Plenary: Wednesday, November 6  Strategic Futures David M. Zach Futurist Service & Support Plenary: Friday, November 8  STORY WARRIORS – Teller, Teacher, Warrior! Kirk Weisler Chief Morale Officer

14. Networking Networking and making new contacts is one the best benefits from attending SIGUCCS Don’t feel bad about skipping a session to go and talk to a new friend about a common issue How to meet new people:  Meet them at breakfast  Hang out at the Hospitality Suite  Put away the technology!  Volunteer  Approach people  Socialize  HAVE FUN!

15. Hospitality Suite Every night from 9PM to Midnight in LaSalle Light refreshments are provided Visit with new friends Board games are provided Surprises every night!

16. Special Dietary Needs Breakfast  Continental Gala Event (Fulton’s on the River)  If you have specific dietary needs that you did not mention on the registration form, please let your server know.

17. Exploring Chicago Lunch and Dinner on the town Explore local attractions  Navy Pier  SkyDeck Chicago (Willis Tower)  Museums  Shopping  Shedd Aquarium Chicago Theatre taken by Daniel Schwen

18. What to Pack Dress for Comfort  “Business Casual” Chicago Weather in November  High of 55 Degrees  Low of 38 Degrees  Check the weather ahead of time! Business Cards College T-Shirt/Sweatshirt Laptop/Mobile Devices A good attitude Motivation to meet people and have a good time!!

19. EventBoard Free mobile conference companion  Select SIGUCCS 2013 from the event options  Browse conference sessions by speaker, date, time, and/or track.  Create your personal agenda  Fill out evaluations at the end of sessions  Receive announcements  Visit Sponsor Websites Available for iPhone, Android, and Windows Phones

20. Social Media #siguccs13 Follow the SIGUCCS Community at facebook.com/groups/siguccsfolks/ Tweet with the SIGUCCS Community at twitter.com/SIGUCCS Tag your SIGUCCS photos on Instagram Join the SIGUCCS LinkedIn Group at http://www.linkedin.com/groups?gid=16 75517 Share your SIGUCCS pictures at siguccs.shutterfly.com

21. How to Volunteer It’s not too late to Volunteer  Working the Conference Help and Registration Desk  Assisting with A/V Arrangements  Pack/Unpack Conference Materials Visit www.siguccs.org/Conference/2013/volunteer.html to sign up!

22. 5 Tips to Get the Most out of the Conference 1. Set Goals Make a list of the things you and/or your department may be having troubles with or would like to learn. Check the attendee list ahead of time to see if there are attendees from a specific college you know to have implemented that project you're looking into. Decide what will maximize your experience and plan accordingly. 2. Make a Roadmap A listing of presentations at this year's conference is on the website. Take some time before you head to Chicago to sit down and look at the options, read the abstracts, and make a roadmap of which sessions you'd like to participate. Download the EventBoard Mobile App on your Windows, iOS, or Android device for on- the-go browsing of sessions, speakers, and conference- related social media updates. The conference program will also be available in PDF form prior to the conference; download it to read on the plane. 3. Be Prepared Business cards are like candy at the conference. Giving your business card out can help you network when the conference is done and can help you remember whom you've talked to. Don't be afraid to flip the card around and jot down a note on what you spoke about -- you're bound to forget a thing or two if you don't! 4. Talk No, don't talk during a session, but do talk to others. You'll find that you can make a lot of great friends, peers who have gone through or are going through some of the same trials and tribulations that you are, and find fresh ideas. 5. Have a Good Time Most of all, don't forget to have a good time! Meet new people! Walk up to strangers and say “hi,” as they may be people with

23. Questions? aweese@iastate.edu

24. See you in Chicago!