1. NE-F900 Series training Slide in Range 1

2. 2  Warranty & Specifications  Features & Precautions  Fast Track & Ordering Parts  Diagnostic Mode  Disassembly & Troubleshooting Table of Contents

3. ALL Warranties are subject to change, always verify. 1 Year Parts & Labor Base Warranty. Some items may have longer Warranties, Check Owners Manual or 800-SAMSUNG –Range 5 years on Glass Cooktop and Radiant Surface Units No Damage Warranty, Consumer or Stock One Year, One Call for Consumer Education Stock Repair, 18 months from date of manufacture One Stock Repairs allowed under Warranty Warranty

4. Specifications  Large Capacity  Self clean and Steam clean  Touch control  Different pot size Burner  Flexcook Zone 4 New Design

5. ModelNew(NE58F9710WS)New(NE58F9500SS) CategoryConvection OverallWidth 30” Installation type Slide in Color availability STS Control OvenTouch Cook topKnob DisplayVFD Electronic clockYes Control lock capabilityYes Audible preheat signalYes Cook top MaterialCeramic glass # of element55 Power LR7” – 1,800W6” – 1,200W RR6” – 1,200W CRWarming Center(100W) LF7” – 1,800W9” – 3,000W RF12” – 3,000W Specification 5

6. ModelNew(NE58F9710WS)New(NE58F9500SS) Oven Capacity(cu.ft)5.8 Broil element4,200 watts Bake element3,000 watts Convection systemYes Convection elementYes(1,250W/240V) # of Racks33 Interior oven light120V,40 watts CleaningPyrolytic & Steam Drawer TypeWarming drawerNA Element600 wattsNA Warming rackNo Dimensions (inch) Oven interior (W x H x D)25 x 21 8/1 x 19 Exterior - Width 31 (Cook top) : 787mm 29 4/5 (Body) : 757mm 31 (Cook top) : 787mm 29 4/5 (Body) : 757mm Exterior - Height36 (cook top) : 913mm Exterior - Depth 26 3/10 (Door), : 667.7mm 28 3/5 (with handle) : 727.7mm 26 3/10 (Door), : 667.7mm 28 3/5 (with handle) : 727.7mm Net weight : Lbs (Kg)209 lbs (95Kg)190.6 lbs (86.5Kg) PowerRating(240V 60Hz) Range : 5,400W Cook top : 8,600W Range : 4,700W Cook top : 8,500W Specification 6

7. 7 Features & Precautions Oven Features

8. 1.Left Front : 7”, 1,800W (Bridge) 2.Left Rear : 7”, 1,800W 3.Right Front : 6”/9”/12”, 3,000W 4.Right Rear : 6”, 1,200W 5.Warming Center : 100W 6.Hot surface indicator 8 Features & Precautions Control Panel / Cook Top Features

9. Common functions 1.DISPLAY: Shows the time of day, oven temperature, whether the oven is in the bake, broil or self-cleaning mode, and the time set for the timer or automatic oven operations. 2.TIMER ON/OFF: Use to set or cancel the minute timer. The minute timer does not start or stop cooking. 3.COOKING TIME: Press and then use the number pad to set the amount of time you want your food to cook. The oven will shut off when the cooking time has run out. 4.DELAY START: Press to set the oven to start and stop automatically at a time you set. (Bake, Conv.bake /Roast, Cooking Time, and self clean only.) 9 5.CLOCK : Use to set the time of day. 6.OPTION : Use to bring up the user preference menu in the display. 7.LAMP : Press to turn the oven light on or off. 8.OVEN OFF : Press to cancel all oven operations except the clock and timer. 9.CONVECTION BAKE : Use to select the Convection bake function of the oven. 10.CONVECTION ROAST : Use to select the Convection roast function of the single or upper oven. 11.BAKE : Used to select the bake function of the single or lower oven. ( F97) 12.BROIL : Used to select the broil function of the single or upper oven. ( F97) 13.FAVORITE COOK : Use to save or recall a favorite cooking mode. 14.TEMP PROBE : Use to activate the temp probe mode. 15.KEEP WARM : Use to select the keep warm function of the single oven to keep cooked foods warm. 16.SELF CLEAN : Use to select the Self-cleaning function of the single oven. 17.HEALTHY COOK : Press to recall the healthy cook recipe setting of the oven. 18.BREAD PROOF : Use to select the Bread proof function. 19.STEAM CLEAN : Use to select the steam cleaning function of the single oven. 20.HI+/LO- : Use to raise or lower the temperature and times. 21.NUMBER PAD : Use to set any function requiring numbers such as the time of day on the clock, the timer, the oven temperature, the start time and length of operation for timed baking. 22.CLEAR : Use to cancel previously entered temperature or times. 23.OVEN START/SET : Use to start any cooking or cleaning function in the oven. 24.CONTROL LOCKOUT : Use to disable all oven function. 25.TOUCH TO WAKE-UP : Press to activate button on display. Features & Precautions Control Panel / Oven Features

10. Features & Precautions

13. 13 Features & Precautions Cooling Fan / Main Cooling Motor

14. 1 2 3 Fast Track & Ordering Parts Download from GSPN

15. Fast Track Component Layout

16. Fast Track EXAMPLE ONLY!!! This fast track does not pertain to this model Schematic / Component Test Chart

17. E28 Sensor Error Induction the same Fast Track Component Test Chart

18. Fast Track EXAMPLE ONLY!!! This fast track does not pertain to this model Diagnose with Error codes

19.  Always look for a “Version Number” on all products, if you are looking up parts.  Always get the Serial Number on all products. T here are “Running Changes” that have “Bulletins” referring to part number changes at a production Serial Number. ” Ordering Parts Critical Parts Look-Up

20. Many Ranges have Version changes, this must be checked before troubleshooting or ordering parts Ordering Parts

21. Diagnostic Mode There is a error code and two kinds of error codes. Possible error codes during use can be checked before service. 1. Touch ‘Clock’ key. 2. Touch a number ‘1,2,3,4’ keys. 3. Touch ‘Oven Start / Set’ key. 4. Touch ‘ Favorite Cook’ and ‘Wake-up’ keys at the same time for 3 seconds. Error codes are displayed. 5. Touch number ‘0’ key, the last 5 error codes can be checked. But, if the oven turns off, the stored error codes are deleted. 6. Touch ‘Oven Off’ key to return to normal display mode. 21 Entering Diagnostic Mode

22. Front Display Panel 22 Disassembly & Troubleshooting

23. 23 Sub PCB Disassembly & Troubleshooting

24. 24 TE400CN400CN200CN502 TE400This is connector which is connected with Main PCB to communicate. CN400 When do micom revision, connect to micom writer. (No connection at normal times) CN200 When do micom revision, connect to micom writer. (No connection at normal times) CN502This is connector which is connected with cooktop and Main cooling motor. COOLING MOTOR and Fan Sub PCB & Cooling Fan Disassembly & Troubleshooting

25. 25 TCO Disassembly & Troubleshooting

26. Access to Main PCB 26 Disassembly & Troubleshooting

27. CN101This is to supply power with SMPS. CN201This connector is used to communicate with the Sub PCB CN202When do micom revision, connect to micom writer. And this connector which is connected with Touch PCB to communicate. CN301This connector which is connected with oven sensor. CN401This is connector which is connected with Door plunger switch and Door lock switch, partition switch. CN501This connector which have Door plunger switch, upper lamp and relay of upper convection fan connected. CN502This connector which have lower lamp and relay of lower convection fan connected. RY-Source Relay(RY501) This is relay which control source of DLB,BAKE,BROIL, W/Drawer relay. DLB Relay(RY502)Circuit is designed to have broil relay or convection relay worked after DLB relay is being worked by Double line break. (It will not be problem with reversing the order in inserting Red) Broil Relay(RY503), Bake Relay(RY504), Convection Relay(RY505) Broil relay(Ry503), Bake relay(Ry504), convection relay(Ry505) will be on-off working by mi-com signal after DLB relay is worked. (Broil relay : It will not be problem with reversing the order in inserting Brown) (Bake relay : It will not be problem with reversing the order in inserting Blue) W/Drawer Relay(RY506) This is relay to control Warming Drawer-Heater. IC102This is to supply DC 12V with main PCB by voltage regulator. 27 Main Board Connector Layout Disassembly & Troubleshooting

28. 28 Disassembly & Troubleshooting

29. Measure the state of micro switch and motor after taking off harness from the heater. Check whether the lock works normally by pressing Cooking Time and Delay Start at the same time for 3 seconds. * Lock motor Resistance : 2500 ~ 2700Ω Voltage : 120V * Micro switch COM-NO Replace or repair if harness is loose or disconnected. Failure codeCAUSESOLUTION E-0E Door locking error *Control lockout (press Cooking Time and Delay Start pads at the same time for 3 seconds.) When 1 minute elapsed, the range will display “E- 0E” after the buzzer beeps 10 times if locking occurs continually, or if the door lock is not working during self-cleaning or steam is being operated. OVEN DOOR LATCH 29 Disassembly & Troubleshooting

30. Measure resistance of the heater after removing the wiring harness from heater. Measure voltage at heater’s terminal after pressing the bake function keypad. (Make sure that voltage is measured for more than 1 minute because the heater cycles on-off when working. Measuring a voltage merely verifies that the main PCB is working, not the heater.) * Approx : 26 ~ 30Ω (at the room temperature) * Terminal voltage of bake heater : AC 240V * Replace or repair harness BAKE HEATER 30 Disassembly & Troubleshooting

31. Measure the resistance of the heater after removing the wiring harness from the heater. Measure voltage at the heater’s terminal after pressing broil function on the keypad. * Approx : 13 ~ 16Ω (at the room temperature) * Terminal voltage of Broil heater : AC 240V * Replace or repair harness BROILER HEATER Measuring the voltage at the heating element will only verify that the main board is outputting the voltage, not that the heater is working 31 Disassembly & Troubleshooting

32. Broil Element Wire How do you fix? Disassembly & Troubleshooting

33. Measure the resistance of the heater at the terminal after removing the wires from the heater. Measure the voltage at the heater’s terminal after turning on the oven by pressing the convection bake function on the keypad. Make sure that voltage is measured for more than 1 minute because the heater cycles on-off when working. Approx : 70 ~ 73Ω Terminal voltage of convection heater : AC 240V * Replace or repair harness * Replace or repair sub PCB CONVECTION HEATER Measuring the voltage at the heating element will only verify that the main board is outputting the voltage, not that the heater is working 33 Disassembly & Troubleshooting

34. Degree ºFResistance Ω 0932.12 14 961.86 23 980.95 321000.00 411019.02 501038.02 591056.99 681075.92 771094.83 861113.71 951132.56 1041151.38 1131170.17 1221188.93 2121374.93 3021558.01 3921738.06 4821915.39 5722089.69 6622261.07 7522429.52 8422595.05 9322757.65 10002878.57 OVEN TEMPERATURE SENSOR Temperature / Resistance Chart The oven sensor is considered to be open if it measures > ~2950Ω The oven sensor is considered to be shorted if it measures < ~930Ω 34 Disassembly & Troubleshooting

35. TEMPERATURE SENSOR 35 Failure codeCAUSESOLUTION E-27 Oven sensor open (when it measures > ~2950Ω) 1.Disconnect power. Open the back covers. 2.Disconnect the sensor harness and measure the sensor resistance: ~1080Ω at room temperature 3. If there is no problem with the oven sensor, check whether there is a damaged connector or wire harness. E-28 Oven sensor shorted. (when it measures < ~930Ω) Disassembly & Troubleshooting

36. Partition Switch 36 * Measure the state of partition switch after taking off harness. Partition Switch Resistance : 1750 ~ 1850Ω * Replace or repair if harness has been loosen or disconnected Disassembly & Troubleshooting

37. Measure the resistance of the heating element after taking off harness from heater. Measure the terminal voltage of heater after turning on the oven by pressing the warming drawer keypad. * Approx : 22 ~ 25Ω (at the room temperature) * Terminal voltage of Drawer heater : AC 120V * Replace or repair harness * Replace or repair sub PCB WARMING DRAWER HEATER Measuring the voltage at the heating element will only verify that the main board is outputting the voltage, not that the heater is working Disassembly & Troubleshooting

38. CONVECTION ELEMENT Bracket convection heater 38 Disassembly & Troubleshooting Convection Fan : 20 ~ 30Ω * Terminal Voltage of Convection Fan : 120V