1. HATTIESBURG FAMILY HEALTH CENTER 66 OLD AIRPORT ROAD, HATTIESBURG, MS 2 ND LARGEST PROVIDER OF HIV CARE IN STATE; 725 PLWHA SERVED SINCE 1/2013 Mission: To provide access to affordable quality primary and preventive health care to our Communities in a patient centered, safe, compassionate environment.

2.  Originated out of a recommendation by the HIV QMI on June 6, 2012 to increase the efficiency of clinic flow for new patients  Started project in August 2012 to eliminate 2 nd visit within 2 weeks of initial visit and to initiate HAART and/or OI prophylaxis on the initial visit  Goal-75% of patients to complete initial enrollment/labs visit prior to 1 st office visit  Benefits-Familiarity of clinic location, staff and clinic flow, initial rapport building, decrease wait time for the initial visit, lab results/HAART initiation and /or OI prophylaxis when warranted on initial visit and eliminate a 2 nd visit to start HAART/review of labs  Barriers-lack and/or limited transportation, work schedules, inability to contact patient or too ill to keep scheduled appointment

3.  Used PDSA model for improvement  Improvement in the time of initiation of HAART/OI prophylaxis of new patients  Improvement in data collection and reporting  Improvement in communication among the health care disciplines  Extended lab hours and added transportation shuttle service to help eliminate barriers

4. (73%)

5.  Will continue this project until August 2013 to reach goal  Will continue to work with patients to improve adherence to initial enrollment/labs visit  Staff, HIV QMI committee and administration had strong buy-in for project  Will also monitor those newly diagnosed patients from August to present for retention in care  Will continue to improve on eliminating barriers to keep initial enrollment/labs visit