1. A+ TOYS 123 Fake Street Springfield Vic 0400 555 565 ALPS: The Summit in Training For all your training needs: - Lyn Lees: 0408 110 409 Cert IV Training & Assessment Paul Marshall: 0402 639 153 Cert IV Business Management Shaylyn Bertino: 0411 950 878 Cert IV Training & Assessment ALPS Training – Learning Program for: Learning Program: Certificate III in Business

2. ALPS: The Summit in Training Today’s Agenda Lyn: Purpose of the Learning Program Training Needs Analysis Paul: Program Specifications The Training Packages Shay: Program Structure Delivery Methods Lyn: Materials and resources Wrap up

3. ALPS: The Summit in Training Purpose of the Learning Program WHY:To ensure: a) A+ Toys employees receive a recognised qualification b) Assist A+ Toys meet national benchmarking standards c) A step toward A+ Toys obtaining RTO status WHAT:Achievable outcomes: Recognised qualification for employees A+ Toys will be an employer of choice HOW:This Learning Program will be used to: Enhance employees future career potential Improve under performance Assist development in current roles Induct new employees to A+ Toys WHO:Employees and Management of A+ Toys ALPS Training

4. ALPS: The Summit in Training Training Needs Analysis (TNA) Current knowledge & experience: ALPS will conduct a thorough TNA either by individual interviews or discussions with Team Leaders and Managers, or a combination of both, as required by A+ Toys. Career Development: The TNA will identify those employees wishing to further their career within the Company and training can by structured accordingly. Organisational Requirements: The TNA will give A+ Toys an over view of the current standards of all employees and as a result, will be able to set general benchmarking standards. Learning Styles: Will include: -Visual Auditory and Kinesthetic

5. ALPS: The Summit in Training Program Specifications Accredited Course – BSB30110 Certificate III in Business What does it entail? 12 Units of Competency in total - 1 core unit - 11 electives - 455 nominal hours 7 units must be selected from the units of competency that are within this Training Package 4 units can be taken from other accredited courses/training packages at level III 1 unit may be brought in from a level II accredited qualification 2 units may be brought in from a level IV accredited qualification

6. ALPS: The Summit in Training Suggested Units of Competency No Unit s National CodeUnit nameNominal Hrs Current A+ toys in-house training 1BSBADM311AMaintain business resources15Managing your boss 2BSBITU306ADesign and produce business documents 80Written business communications. 3BSBFIA301AMaintain financial records60Intro to business finance 4BSBITU302BCreate electronic presentations.10Introduction to PowerPoint 5BSBCUS301ADeliver and monitor a service to customers 35Who is your customer? 6BSBINN301APromote innovation in a team environment 40Let’s innovate & create 7BSBOHS301BOHS LEGISLATION (CORE UNIT)20N/A 8BSBWOR301AOrganise personal priorities and development 30Time management 9BSBFLM303CContribute to team effectiveness40Assertive communication and working together 10BDBMGT401AShow leadership in the workplace50Managing teams 11BSBITU304ACreate and use databases35Introduction to Excel 12BSBSUS301AImplement and monitor environmentally sustainable work practices 40N/A

7. ALPS: The Summit in Training Program Structure Clustered units: Introductory unit: Occupational Health & Safety – 20 hours Cluster 1: Maintaining records – 140 hours Cluster 2: Innovation within the workplace – 210 hours Cluster 3: Leadership – 85 hours

8. Delivery Methods Assessment Process/ Methods Learning activities – workshops / project work / other….. Objectives of learning activity Online Classroom Research Online test Learning tasks Observation Individual task: Completion of hazard risk assessment within the work environment Group task: Create a spreadsheet for use in maintaining financial records at A+ Toys. Use this to monitor finances over a 1 month period. Group task: Research what environmentally sustainable work practices are currently being used at A+ Toys. Give a presentation to the group on further environmentally sustainable practices that could be employed. Role play in pairs Participants will gain a clear understanding of how to identify, assess and minimise OH&S issues within the workplace Gain competency in developing and maintaining business financial records. Develop competency in making effective PowerPoint presentations Develop skills in identifying and implementing environmentally sustainable work practices. Develop skills in good customer service ALPS: The Summit in Training Program Structure

9. ALPS: The Summit in Training Delivery Method Class time – 6 hours per week over 6 months Onsite training room and staff work stations 8-12 participants per class Delivered by Qualified Training Staff: ALPS Training – Lyn – Cert IV in Training & Assessment Paul – Cert III in Business Management Shay – Cert IV in Training & Assessment

10. ALPS: The Summit in Training Materials and Resources Venue: A+ Toys on site in house training facility - Training Workbooks - Access to computer and online training programs - Media facilities (e.g. projector and screen, internet and video conferencing