1. Systems Development Process Principles and phases of system development
Karolina Muszyńska
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2. System Development Process
Where do systems development projects come from?
System Development Process and the CMM
System life cycle vs. System development methodology
Principles of systems development
Systems development phases: purpose and outputs
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3. Where Do Systems Development Projects Come From?
Problem – an actual undesirable situation that prevents the organization from fully achieving its purpose, goals, and/or objectives.
Opportunity – a chance to improve the organization even in the absence of an identified problem.
Directive - a new requirement that is imposed by management, government, or some external influence/parties.

4. Where Do Systems Development Projects Come From?
Planned Projects
An information systems strategy plan has examined the business as a whole to identify those system development projects that will return the greatest strategic (long-term) value to the business
A business process redesign has thoroughly analyzed a series of business processes to eliminate redundancy and bureaucracy and to improve efficiency and value added. Now it is time to design/redesign the supporting information system for those redesigned business processes.
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5. Where Do Systems Development Projects Come From?
Unplanned projects
Triggered by a specific problem, opportunity, or directive that occurs in the course of doing business.
Approved by Steering Committee – an administrative body of system owners and information technology executives that prioritizes and approves candidate system development projects.
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6. System Development Process
System development process – a set of activities, methods, best practices, deliverables, and automated tools that stakeholders use to develop and continuously improve information systems and software
CMM Requirement
A consistent process for system development assures
Efficiencies to allow management to shift resources between projects
Consistent documentation to reduce lifetime costs to maintain the systems (by other developers/teams)
Consistent quality across projects

7. CMM Process Management Model
Capability Maturity Model (CMM) – a standardized framework for assessing the maturity level of an organization’s information system development and management processes and products. It consists of five levels of maturity:
Level 1—Initial: System development projects follow no prescribed process.
Level 2—Repeatable: Project management processes and practices are established to track project costs, schedules, and functionality.
Level 3—Defined: A standard system development process (a “methodology”) is purchased or developed. All projects use a version of this process to develop and maintain information systems and software.
Level 4—Managed: Measurable goals for quality and productivity are established.
Level 5—Optimizing: The standardized system development process is continuously monitored and improved based on measures and data analysis established in Level 4.

8. Life Cycle vs. Methodology
System life cycle – the lifetime of an information system can be divided into two stages, (1) system development and (2) system operation and maintenance.
System development methodology – a standardized development process that defines a set of activities, methods, best practices, deliverables, and automated tools that system developers and project managers are supposed to use to develop and continuously improve information systems and software.

9. A System Life Cycle

10. System Development Methodologies
Architected Rapid Application Development (Architected RAD)
Dynamic Systems Development Methodology (DSDM)
Joint Application Development (JAD)
Information Engineering (IE)
Rapid Application Development (RAD)
Rational Unified Process (RUP)
Structured Analysis and Design
eXtreme Programming (XP)

11. Principles of System Development
Get the system users involved.
Use a problem-solving approach.
Establish phases and activities.
Document throughout the development.
Establish standards.
Manage the process and projects.
Justify systems as capital investments.
Don’t be afraid to cancel or revise scope.
Divide and conquer.
Design systems for growth and change.

12. Principles of System Development …
Principle 1: Get the owners and users involved in all system development phases.
User Participation/Involvement creates “System Ownership” and leads to User Acceptance and User Satisfaction.
Bottom line: owners and users will live with the system !!!
“OUR system [owners + users + developers] will be effective, efficient, competitive, user friendly”

13. Principles of System Development …
Principle 2: Use a problem solving approach
Study and understand the problem in its context
Define the requirements of a suitable solution
Identify candidate solutions and select the best available
Design and/or implement the solution
Observe and evaluate the solution impact, and refine the solution accordingly

14. Principles of System Development …
Principle 3: Establish phases and activities (define a process to follow)
Scope definition
Problem Analysis
Requirement Analysis
Logical Design
Decision Analysis
Physical Design and Integration
Construction and Testing
Implementation and Delivery
These phases identify problems, evaluate, design, and implement solution (Systems Development Process)

15. Principles of System Development …
Principle 4: Document throughout the system development process
Ongoing activity to reveal strength and weakness of the system during the development process
Enhance communication and acceptance among stakeholders
Agreements and Contracts between Owner/User and Analyst/Designer on the Scope, Requirements, Resources of the project.

16. Principles of System Development …
Principle 5: Establish standards for consistency
System development standards: documentation, methodology
Business standards: business rules and practices
IT standards : common architecture and configuration for a consistent system development

17. Principles of System Development …
Principle 6: Manage the process and projects
Process management : ongoing activity that documents, manages, oversees the use of, and improves an organization’s chosen methodology (the “process”) for system development. Process management is concerned with phases, activities, deliverables, and quality standards should be consistently applied to all projects.
Project management : the process of scoping, planning, staffing, organizing, directing, and controlling a project to develop an information system at a minimum cost, within a specified time frame, and with acceptable quality.

18. Principles of System Development …
Principle 7: Justify Systems as Capital Investments
Strategic Information System Plan fits in and supports Strategic Enterprise Plan
There are several possible solutions, the first one is not necessary the best
Feasibility of each solution in terms of
Cost Effectiveness: Cost/benefit analysis
Risk management: Identification, evaluation, and control of potential threat to the completion of a system

19. Principles of System Development …
Principle 8: Don’t be Afraid to Cancel and Revise Scope: Creeping Commitment
Expectation and scope of a project may be growing up
Development process has checkpoints for its phases: all costs committed so far are sunk costs.
Cancel the project if it is no longer feasible (ORGANIZATION)
Reevaluate/adjust cost/schedule if the scope is expanding (ANALYST)
Reduce the scope if budget/schedule is shrinking (ANALYST)

20. Principles of System Development …
Principle 9: Divide and Conquer
Divide a complex system into simpler subsystems/components
Problem solving process could be simplified for smaller problems
Different subsystems for different stakeholders

21. Principles of System Development …
Principle 10: Design Systems for Growth and Change
Changes of technology, user requirements
Flexibility and adaptability should be built into the system

22. System Building Blocks

23. Scope Definition
Purpose: define perceived problems, opportunities, and directives; assess the risk of project; establish scope, preliminary requirements and constraints, participants, budget and schedule (preliminary study)
Issues: Is the project worthwhile? Define the scope of project
Deliverable: Project charter/plan
Feasibility check: Cancel project / Approve to continue / Reduce or expanse the scope with budget and schedule modification
No additional notes

24. Problem Analysis
Purpose: to study and analyze the existing system from the users’ perspectives as they see Data, Processes, and Interfaces
Issue: Cost/benefits of building new system to solve these problems
Deliverable: system improvement objectives (business criteria to evaluate the new system)
Feasibility check: Cancel project / Approve to continue / Reduce or expanse the scope with budget and schedule modification

25. Requirement Analysis
Purpose: discover users’ needs or expectations out of the new system in terms of Data, Processes, and Interfaces
Issue: Specify requirements for the new system (WHAT IS TO BE DONE) without prematurely expressing technical details (HOW)
Errors and omissions in requirement analysis result in user dissatisfaction of final system and costly modifications
Deliverable: business requirements statement

26. Logical Design
Purpose: translating business user requirements into a system model that depicts only WHAT TO DO without specifying any possible technical design or implementation of those requirements (conceptual design).
Issue: using graphical model of a system to represent user requirements in terms of Data, Processes and Interfaces, and to facilitate improved communication between system stakeholders.
Deliverable: Logical Systems Models (DFD, ERD, Use Case Diagrams, Class Diagrams, etc.)

27. Decision Analysis
Purpose: identify all candidate solutions, analyze the feasibility of each candidate, recommend a candidate system as the target solution
Issue: Feasibility analysis in terms of technical, operational, economic, schedule (TOES), and risk
Deliverable: approved system proposal
Feasibility check: Cancel project / Approve system proposal with budget and schedule modification / Reduce the scope of proposed solution with budget and schedule modification

28. Decision Analysis Preview
Candidate solutions evaluated in terms of TOES and Risks:
Technical feasibility – Is the solution technically practical? Does our staff have the technical expertise to design and build this solution?
Operational feasibility – Will the solution fulfill the users’ requirements? To what degree? How will the solution change the users’ work environment? How do users feel about such a solution?
Economic feasibility – Is the solution cost-effective?
Schedule feasibility – Can the solution be designed and implemented within an acceptable time?
Risk feasibility – What is the probability of a successful implementation using the technology and approach? (Risk Management)

29. Physical Design
Purpose: to transform business requirements into technical design specifications for construction
Issue: HOW technology will be used to build the system in terms of Data, Processes, and Interfaces
Design by Specifications vs. Design by Prototyping
Deliverable: System design specifications
Feasibility check: Continue/ Reduce or expanse the scope with budget and schedule modification

30. Construction Phase
Purpose: to build and test a system that fulfills business requirements and design specs; implement interfaces between new and existing systems
Issue: Construct database, application programs, user/system interfaces, implement software
Deliverable: proposed system within budget and schedule

31. Implementation Phase
Purpose: deliver the production system into operation
Issue: Train users, write manuals, load files, populate database, final test
Conversion plan: parallel systems, switch point
Deliverable: system up and running

32. Operation and Support
Ongoing system support would be provided until the system becomes obsolete and is replaced by a new one
Issues: technical support for user, fixing bugs, recovering plan, adapt to emerging requirements
When a system has reached entropy, new project for new system should be initiated

33. Summary: Systems Development Process
Scope Definition Phase: What Business Problem
Problem Analysis Phase: What System Issues (Info/Data, Processes, Communications/Interfaces)
Requirement Analysis Phase: What User Needs
Logical Design: Conceptual Model – What to Do
Decision Analysis Phase: What Solution
Design Phase: Physical Model: How to Do
Construction Phase: Do It
Implementation Phase: Use It

34. Cross Life-Cycle Activities
Cross life-cycle activity – any activity that overlaps many or all phases of the systems development process.
Fact-finding - the formal process of using research, interviews, meetings, questionnaires, sampling, and other techniques to collect information about system problems, requirements and preferences.
Documentation and presentation
Documentation – the ongoing activity of recording facts and specifications for a systems for current and future reference.
Presentation – the ongoing activity of communicating findings, recommendations, and documentation for review by interested users and mangers.
Repository – a database and/or file directory where system developers store all documentation, knowledge, and artifacts for one or more information systems or projects.
Feasibility analysis
Process and project management