2. LEO CLUB Lagos 2014 Attitudes & Behaviour Nsikan Udo By

4. 3 At 33 Mr. A joined a commercial bank as Senior Manager. One year after he joined, this bank became distressed. The staff and owners battled for two years to save the bank by themselves but failed. Finally the bank was acquired, recapitalised and reorganised by a group of investors. The new investors asked all existing staff to resign and reapply; this they did including this senior manager. Upon reapplication and following series of interviews, Mr. A was given an offer of a Deputy manager in the restructured bank: a position with lower pay, and with withdrawal of some entitlements as car and driver. To make matters more difficult one of the new management staff, who will now be 5 grades above Mr A. was actually 5 levels below him only 2 years earlier The gentle man has options with better pay in non banking. He must now decide As Mr. A, what will you do and why? At 33 Mr. A joined a commercial bank as Senior Manager. One year after he joined, this bank became distressed. The staff and owners battled for two years to save the bank by themselves but failed. Finally the bank was acquired, recapitalised and reorganised by a group of investors. The new investors asked all existing staff to resign and reapply; this they did including this senior manager. Upon reapplication and following series of interviews, Mr. A was given an offer of a Deputy manager in the restructured bank: a position with lower pay, and with withdrawal of some entitlements as car and driver. To make matters more difficult one of the new management staff, who will now be 5 grades above Mr A. was actually 5 levels below him only 2 years earlier The gentle man has options with better pay in non banking. He must now decide As Mr. A, what will you do and why?

5. 4 Mr. A’s Case What Mr. A. actually did

6. 5 MR. A’s CASE  Mr. A accepted the offer of deputy manager  He worked for four and a half years with the new bank rising to the position of Deputy General Manager within this period before leaving  In the 4.5 years he was involved in virtually every aspect of bank management and operations  At the time he was leaving the bank, he was One grade level above his old colleague  Mr. A accepted the offer of deputy manager  He worked for four and a half years with the new bank rising to the position of Deputy General Manager within this period before leaving  In the 4.5 years he was involved in virtually every aspect of bank management and operations  At the time he was leaving the bank, he was One grade level above his old colleague

7. 6 MR. A’s Case – LEARNING POINTS Connect with yourselfKeep your long term goals in focusSacrifice short term discomfort for longer term benefitHave self confidenceEmbrace change. You need all the experiences to make progressApply yourself to any new situation Behind every obstacle is an opportunity and behind every opportunity is an obstacle Broaden your exposure in life Have the right attitudes realistically combining your self worth, self esteem, sense of value and significance

8. 7 CHALLENGES IN LIFE In life we are faced with three Challenges: Opportunities Problems Dilemmas Opportunities are those situations which have the capacity to directly support the realisation of our desires. They should be identified and used profitably Dilemmas are those situations which are neither problems nor opportunities. We should live with them until they become either opportunities or problems Problems are situations which appear as obstacles between us and our desired goals and should be solved. They give us the opportunity to learn and grow.

9. “AS A MAN THINKETH IN HIS HEART, SO HE IS” Your Mindsets, Your Mental Conditioning, Your Predispositions to Act and React in Predetermined Ways to People, Places, Events and Situations Create Your World and Your Destiny A T T I T U D E S

10. We cannot change the past; we cannot change the inevitable; we cannot change the fact that people will act in certain ways LIFE IS 15% WHAT HAPPENS TO US AND 85% HOW WE REACT TO IT We can change our attitudes BUT

11. ATTITUDES & BEHAVIOURS - FOUNDATIONS Education, Perceptions, Experiences, Conclusions Thoughts Beliefs Convictions BEHAVIOURS ATTITUDESATTITUDES PERCEPTIONS R E F L E C T I O N S

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13. THE ICEBERG HOW MUCH DO YOU SEE OF AN ICEBERG?

14. THE ICEBERG ONLY 10 OF ANY ICEBERG IS VISIBLE. THE REMAINING 90% IS BELOW SEA LEVEL.

15. THE ICEBERG SEA LEVEL 10 % 90 % VISIBLE ABOVE SEA LEVEL INVISIBLE BELOW SEA LEVEL

16. THE ICEBERG The Iceberg phenomena is also applicable on human beings … The Iceberg phenomena is also applicable on human beings …

17. THE ICEBERG SEA LEVEL KNOWLEDGE & SKILLS ATTITUDE UNKNOWN TO OTHERS KNOWN TO OTHERS

18. THE ICEBERG In other words, In other words,

19. THE ICEBERG SEA LEVEL BEHAVIOR VALUES – STANDARDS – JUDGMENTS ATTITUDE MOTIVES – ETHICS - BELIEFS KNOWN TO OTHERS UNKNOWN TO OTHERS

20. WHAT MAKES YOUR LIFE ? ABCDEFGHIJKLMNOPQRSTUVWXYZ1234567891011121314151617181920212223242526 ATTITUDE KNOWLEDGE HARDWORK SKILLS = = = = Let each letter of the alphabetic has a value equals to it sequence of the alphabetical order:

21. THE CAN DO ATTITUDE You CAN DO everything, but not all at once. You CAN DO everything, but not all at once. You CAN DO everything, if it’s important enough for you to do. You CAN DO everything, if it’s important enough for you to do. You CAN DO everything, but you may not be the best at everything. You CAN DO everything, but you may not be the best at everything. You CAN DO everything, but there will be limitations. You CAN DO everything, but there will be limitations. You CAN DO everything, but you’ll need help. You CAN DO everything, but you’ll need help.

22. LEO's Preferred Attitudes

23. Ability to think independently The Ideal Ability to think cooperatively Respect for Others Collective accountability We must perform despite limitations of resources Self motivated Sharing & Caring? Action Oriented ENTHISIASTIC

24. WHAT WILL LIKE TO BE CALLED? DAVID GOLIATHPREGNANT ORPHAN A T T I T U D E S LOWLOW HIGHHIGH HIGH LOW ABILITIES HIGHHIGH LOWLOW MOTIVATION HIGHLOW VISION

25. 24 KEY TO QUADRANTS DAVID GOLIATH PREGNANT ORPHAN Sure to Win Sure to Die Needs Counselling and Mentoring Real hope for quick transformation

27. WHAT DO I CHANGE & HOW? SUPPORT FOR OTHERS TO SUCCEED? READING & STUDY? BETTER SELF UNDERSTANDING? GOALS? SELF CONFIDE NCE? COMMITMENT TO YOUR BUSINESS? WRITING?

28. How do we Change? 27

29. Cross the finish line on your own terms Read about successes and failures Take full responsibility for your life Allow yourself to grow (no need for excess speed) Face your fears & Set your goals Get a Mentor!! 1 4 3 5 2 6 Let go of Perfection and strive for Excellence 7 Surround yourself with positive people HOW? HAVE A CAN DO ATTITUDE 8

30. 29 CHURCH’S RESPONSIBILITIES Provide leadership by example Provide coaching and counselling and mentoring training to all Sanction non compliance on a progressively sever basis Incorporate attitudinal scores into staff appraisal system Preach, preach and continuously preach desired attitudes

31. PRIORITIES & AGENDA Specify your immediate priorities Design actions to enable change Set timelines Set reviews programmes

32. THANK YOU In Conclusion Ability is what you are capable of doing Motivation determines what you do Attitude determines how well you do it Therefore acquire and consistently utilise good and productive attitudes Have a clear vision of where you want to be and how to get there Have the courage, inner strength and conviction to take action Accept full responsibility for all your actions Demonstrate visible commitment in all you do Be yourself

33. Any.... Questions!!! 32