1. Cruise News An ACEware Webinar

2. It’s a little different... Donna Meyer, North Dakota State, College Outreach Donna Meyer, North Dakota State, College Outreach Janet Rininger, Holland Hospital Center for Good Health, Holland, MI Janet Rininger, Holland Hospital Center for Good Health, Holland, MI Elaine Cowan, Worcester Art Museum, Worcester, MA Elaine Cowan, Worcester Art Museum, Worcester, MA

3. 21 st Century Management Tools What courses have produced what results? Statistics / Courses / Data Summary What courses are top money performers? Statistics / Courses / Performance

4. 21 st Century Management Tools Where are the majority of registrations coming from? Statistics / Names / Demographic Summary What firms are spending the most money? Statistics / Names / Performance Sorting

5. 21 st Century Management Tools To view results from a specific marketing effort For all courses, or within a specific course Statistics / Tracking

6. What’s your favorite Student Manager Report?

7. Marketing – Ralph Elliott Best day of week to email? (Tuesday) Best day of week to email? (Tuesday) Use a straight-forward subject line Use a straight-forward subject line Write the email in the active voice Write the email in the active voice Keep the offer above the “fold” Keep the offer above the “fold”

8. Have you ever had your marketing plan professionally analyzed?

9. Sharing the knowledge! Gather your data in one place Gather your data in one place Dorothy had her answer all along! Dorothy had her answer all along!

10. Getting Everybody on Board..

11. Are you using Student Manager to its fullest potential? Or, are you still having implementation problems???

12. Practicing what you preach / Best Practices Safety first! Backup your data regularly Safety first! Backup your data regularly

13. Do you backup regularly? Have you ever tried a recovery? Stay out of the Deep Water… BACK UP !

14. Practicing what you preach / Best Practices Continuing Education Continuing Education

15. Does your organization have a written policy on staff continuing ed?

16. New in ACEweb New course flag New course flag Quick search Quick search Welcome page enhancements Welcome page enhancements

17. Regardless of your use of ACEweb, do you monitor web site activity?

19. Financial Frenzy – Pocket Ledger & Budget Builder May 20 th 10 am CST Upcoming Webinars ….