1. 10 1 WEB PORTALS AND ELECTRONIC COMMERCE Doing Business on the Internet New Perspectives on THE INTERNET

2. 10 2 Objectives Learn about Web portal sites and how to customize them Create and customize a Web calendar Create and customize a Web address book Visit Web sites that conduct electronic commerce Understand the basics of electronic commerce

3. 10 3 Web Portals Web portals represent a way to supply clients with current, customized information. Examples: –AOL –Excite –InfoSpace –MSN –Netscape –Yahoo!

4. 10 4 Web Portals

5. 10 5 Web Portals

6. 10 6 Web Portals

7. 10 7 Web Portals

8. 10 8 Web Portals

9. 10 9 Web Portals

10. 10 Web Portals Signing Out Of My Yahoo! Successful Sign Out On My Yahoo!

11. 10 11 Web Portals

12. 10 12 Web Portals

13. 10 13 Web Portals

14. 10 14 Web Portals Figure 10-12

15. 10 15 Creating and Using a Web Calendar

16. 10 16 Creating and Using a Web Calendar

17. 10 17 Creating and Using a Web Calendar

18. 10 18 Creating and Using a Web Calendar

19. 10 19 Creating and Using a Web Calendar

20. 10 20 Creating and Using a Web Calendar

21. 10 21 Creating and Using a Web Calendar

22. 10 22 Creating and Using a Web Calendar

23. 10 23 Creating and Using a Web Calendar

24. 10 24 Creating and Using a Web Calendar

25. 10 25 Creating and Using a Web Calendar

26. 10 26 Creating and Using a Web Address Book Figure 10-24

27. 10 27 Creating and Using a Web Address Book

28. 10 28 Creating and Using a Web Address Book

29. 10 29 Creating and Using a Web Address Book

30. 10 30 What Is Electronic Commerce?

31. 10 31 What Is Electronic Commerce?

32. 10 32 What Is Electronic Commerce? Banks have been using electronic funds transfers for decades. Electronic data interchange occurs when one business transmits computer-readable data in a standard format to another business. Trading partners have compatible computer systems, communications link to connect them, and agreement to follow the same EDI standards.

33. 10 33 What Is Electronic Commerce? Figure 10-30

34. 10 34 Reducing Transaction Costs

35. 10 35 Reducing Transaction Costs Figure 10-32

36. 10 36 Reducing Transaction Costs

37. 10 37 Web Catalog Retailing

38. 10 38 Web Catalog Retailing

39. 10 39 Web Catalog Retailing Lands’ End and L.L. Bean have developed successful electronic commerce Web sites by expanding their existing business models. Amazon.com added a new element to the industry: the online bookstore.

40. 10 40 Web Catalog Retailing Intermediaries – most companies that occupy an intermediate step between the manufacturer and the final consumer. Disintermediation – process in which one company removes another company from the industry. Reintermediation – A company that enters an industry with a new way of providing value to the other participants in that industry.

41. 10 41 Web Catalog Retailing

42. 10 42 Web Catalog Retailing Figure 10-37

43. 10 43 Information Sites: Advertising and Subscriptions Figure 10-38

44. 10 44 Fee-for-Transaction Web Sites

45. 10 45 Online Auctions

46. 10 46 Consumer Concerns Major concerns: –Transaction security –Violation of privacy Assurance providers: –Better Business Bureau –TRUSTe –ICSA –VeriSign –WebTrust Web Business Rating Services

47. 10 47 Consumer Concerns Figure 10-41