2. Machine / TA Inspections Rick Weight Cashman Mining Field Service Supervisor Brett Avery Cashman Field Service Technician

3. Product Placement Options: Customer Jobsite Dealership Benefits: Less down time Multiple inspections On the spot Adjustments

4. Technical Analysis Level 1 (TA1) –Performed by experienced Technician Technical Analysis Level 2 (TA2) –Performed by experienced Technician Advantages –Minimize downtime –No transportation cost –Access to decision makers –Relationship building Customer Site

5. Technical Analysis Level 1 (TA1) –Performed by experienced technician Technical Analysis Level 2 (TA2) –Performed by experienced technician Advantages: –Special tools and equipment –Ease of scheduling work –Contamination control –Parts availability Cashman Equipment

6. Options: TA1 – Visual inspection TA2 – Complete visual and performance inspection Benefits: Identification of critical or environmental issues Safety Maximize machine life Avoid unplanned downtime Improve Productivity Expert Technician, Expert Advice Machine / TA Inspections Product

7. Visual inspection of: –Upper level (cab, lights) –Middle level (engine, cooling) –Lower level (undercarriage, final drives) –Implements & attachments (bucket, ripper) Performance test option (cycle time, cylinder drift) Comprehensive report with recommendations (pictures optional) Performed by experienced Technician Technical Analysis Level 1 (TA1)

8. Detailed inspection of machine systems and components Evaluation of pressures, temperatures, and other indicators to determine the health and condition of the machine through invasive methods Comprehensive report with recommendations (pictures optional) Performed by expert Technicians Technical Analysis Level 2 (TA2) Cat Trained Technicians Special Tools & Equipment

9. Questions… Thank you!