1. Enhanced visibility with Actional and Sonic ESB Frank Beusenberg Applied Technology Consultant Mahesh Nair Software Architect Kim Palko Sr. Product Manager

2. © 2008 Progress Software Corporation2 Agenda  Introduction  Demonstration Scenario  Actional for SOA Operations  Installation and Configuration  Demonstration  Evaluation and Futures  Q&A

3. © 2008 Progress Software Corporation3 Introduction  VALUE Show how to gain better visibility into your SOA environment (Sonic ESB) using Actional for SOA Operations  HOW-TO Show how to install and configure Actional to work with Sonic ESB PSDN Webinar Goal

4. © 2008 Progress Software Corporation4 System vs. Service Level Monitoring System Monitoring Focuses on the underlying infrastructure, service monitoring focuses on the functional layer of services. Service monitoring Helps you to trace service interactions, understand the dependencies that exist between the different services and to quickly identify and pinpoint the root causes of performance bottlenecks or failures.

5. © 2008 Progress Software Corporation5 System Level Monitoring  Sonic Management Console Metrics and Notifications  Sonic Event Monitor Metrics and notifications collection system Forwards collected metrics and notifications to any desired logging destination –Uses Log4J, an industry-wide standard for logging  Logging destinations can be file, e-mail, database, etc.

6. © 2008 Progress Software Corporation6 Service and Process Level Monitoring  Actional for SOA Operations Trend and Performance Analysis –Provides detailed visibility into service utilization, across the entire heterogeneous service oriented architecture Service Level Management –Provides centralized policy management with distributed event monitoring and policy evaluation  Ability to detect service performance anomalies at a very early stage and quickly resolve the issue, Debugging and Exception Management –Within Actional ESB faults and rejections will be recognized as faults –A policy can be defined to alert you whenever such a fault occurs for a specific target

7. © 2008 Progress Software Corporation7 Agenda  Introduction  Demonstration Scenario  Actional for SOA Operations  Installation and Configuration  Demonstration  Evaluation and Futures  Q&A

8. © 2008 Progress Software Corporation8 Scenario  Customer Buy/Sell Stock Process across Two Physical Nodes Buy or Sell Decision (ESB) Customer Credit Check Service (ESB) Buy or Sell Web-Service (External) Audit to Database (ESB) eMail Confirmation (ESB & External Web- Service) Sonic ESB Process

9. © 2008 Progress Software Corporation9 Scenario AllRequests Process

10. © 2008 Progress Software Corporation10 Scenario BuyStock Process

11. © 2008 Progress Software Corporation11 Agenda  Introduction  Demonstration Scenario  Actional for SOA Operations  Installation and Configuration  Demonstration  Evaluation and Futures  Q&A

12. © 2008 Progress Software Corporation12 Actional for SOA Operations  Service Discovery (regardless of protocol)  Consumer Discovery (no app modifications)  Create Flow Maps Consumer-Service & Service-Service Track messages across all SOA protocols  Create SLA to manage SOA  Root Cause Analysis on captured msg flows  Historical Data Tracking for planning purposes Key Features

13. © 2008 Progress Software Corporation13 Agenda  Introduction  Demonstration Scenario  Actional for SOA Operations  Installation and Configuration  Demonstration  Evaluation and Futures  Q&A

14. © 2008 Progress Software Corporation14 Installation & Configuration  Sonic ESB Node Install Actional Agent (standalone) Actional Interceptors are built into Sonic ESB  Version Compatibility Sonic ESB 7.5.1 & Actional 7.0.1 Sonic ESB 7.6 & Actional 7.1 Software Installation

15. © 2008 Progress Software Corporation15 Installation & Configuration  Sonic ESB Node Enable ‘Looking Glass Instrumentation’ on ESB Container to get visibility Actional Agent must be running prior to starting ESB Container! Software Configuration

16. © 2008 Progress Software Corporation16 Installation & Configuration

17. © 2008 Progress Software Corporation17 Installation & Configuration  When Actional Agent is running  When Actional Agent is NOT running Sonic ESB Container Startup

18. © 2008 Progress Software Corporation18 Installation & Configuration Bring Actional Agent(s) under Management

19. © 2008 Progress Software Corporation19 Installation & Configuration Sonic ESB – Actional Terminology LevelSonicActional 1Domain- 2HostNode 3ESB-Process ESB-JMSEndpoint ESB-Service Service Group 4Service, Process, EndpointService 5Step (in ESB Process) or NoneOperation

20. © 2008 Progress Software Corporation20 Agenda  Introduction  Demonstration Scenario  Actional for SOA Operations  Installation and Configuration  Demonstration  Evaluation and Futures  Q&A

21. © 2008 Progress Software Corporation21 Demonstration Sonic ESB Process Overview

22. © 2008 Progress Software Corporation22 Demonstration Sonic ESB Process Path Explorer

23. © 2008 Progress Software Corporation23 Agenda  Introduction  Demonstration Scenario  Actional for SOA Operations  Installation and Configuration  Demonstration  Evaluation and Futures  Q&A

24. © 2008 Progress Software Corporation24 Actional Evaluation Program

25. © 2008 Progress Software Corporation25 Actional Evaluation Program  Actional for SOA Operations Provide techical details of environment –Supported Platforms only Provide contact information for followup –License Information & Software Download –PSDN Community Access  White Papers  Getting Started Guides –PSDN Actional Evaluation Forum Access Getting Actional Evaluation Software

26. © 2008 Progress Software Corporation26 Product Futures  MQ Visibility Can see basic messaging –PTP and PubSub Can see message content  ESB NGSO Mapping Changes Sonic 7.6

27. © 2008 Progress Software Corporation27 Sonic 7.6 Mapping Changes Sonic ESB – Actional Terminology LevelSonicActional 1Domain- 2HostnameNode 3ESB Service NameService Group 4ESB Process Name if in itinerary “standalone” if standalone ESB Service Service 5Step (in ESB Process) or NoneOperation

28. © 2008 Progress Software Corporation28 Product Futures?  Document and productize Interceptor SDK  Centralized License Control  Security Enhancements  Lombardi TeamWorks 6 BPM Agent  UI Improvements  Payload processing improvements  Expansion for Governance Support Actional 7.1 – Available now!

29. © 2008 Progress Software Corporation29 Agenda  Introduction  Demonstration Scenario  Actional for SOA Operations  Installation and Configuration  Demonstration  Evaluation and Futures  Q&A

30. © 2008 Progress Software Corporation30 Questions?

31. © 2008 Progress Software Corporation31 Thank you for your time

32. © 2008 Progress Software Corporation32