1. 15.1 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Goals  Introduce Terminal Services  Work with Remote Desktop for Administration  Use Remote Assistance  Configure Terminal Services  Troubleshoot Terminal Services  Introduce Internet Information Services 6.0

2. 15.2 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Goals (2)  Examine IIS configuration changes  Manage IIS  Configure IIS security  Administer the Web environment  Create application pools  Troubleshoot the Web environment

3. 15.3 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server  Terminal Services is an application service  Enables clients to access a server remotely  Enables clients to execute, process, and store data on the server  After configuration  Each workstation runs Windows sessions on the server  All programs are executed on the server  All processing and data storage takes place on the server  Since the server is handling the bulk of the work, PCs that might otherwise be obsolete can be given a second life as a terminal  Remote Desktop Protocol (RDP)  An Application layer protocol  Handles communication between the Terminal Server client and Terminal Server Introducing Terminal Services (Skill 1)

4. 15.4 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server  Terminal Services benefits  Support for thin clients: Enables thin clients to access a Windows Server 2003 computer  Centralized access to applications: Applications can be executed and stored at a central location so that administrators can control access to them from a single location  Remote administration of Windows Server 2003: Administrators can manage the resources on a Windows Server 2003 computer remotely  Interoperability: Allows clients with all down-level Windows operating systems to connect to a Windows Server 2003 computer for the purpose of executing applications and services on the server  Low bandwidth access to data: Significantly reduces network bandwidth requirements for remote access users Introducing Terminal Services (2) (Skill 1)

5. 15.5 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-1 Terminal Services (Skill 1)

6. 15.6 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-2 Terminal Services Architecture (Skill 1)

7. 15.7 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server  Remote Desktop for Administration is based on Terminal Services technology  Allows you to manage a computer from nearly any computer on your network  You can perform almost any task remotely that you could while physically logged on to the server, including shutting down and restarting the computer  A server configured for Remote Desktop administration supports two simultaneous remote administration sessions; no additional licensing is required  Remote Desktop Connection  Client software used to connect to a Terminal Server  Remote Desktop Connection client is stored in %systemroot% \system32\clients\tsclient\win32 Working with Remote Desktop for Administration (Skill 2)

8. 15.8 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-3 The Remote tab in the System Properties dialog box (Skill 2) Select to enable Remote Desktop for Administration

9. 15.9 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-4 Locating the Remote Desktop Connection client The Remote Desktop Connection.msi package in the %systemroot%\system32 \clients\tsclient\win32 folder (Skill 2)

10. 15.10 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-5 The Remote Sessions message box (Skill 2)

11. 15.11 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-6 The Remote Desktop Connection dialog box (Skill 2)

12. 15.12 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-7 The Disconnect Windows session dialog box (Skill 2)

13. 15.13 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-8 The expanded Remote Desktop Connection dialog box (Skill 2)

14. 15.14 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server  Remote Assistance is another capability based on Terminal Services  Allows a trusted party such as a help desk support person or network technician to remotely access your system  The Remote Assistance expert can take control of the computer and perform tasks to try to fix a problem, as long as the user grants permission  You can connect to a Remote Assistance session over a LAN or over the Internet Using Remote Assistance (Skill 3)

15. 15.15 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-9 Enabling Remote Assistance (Skill 3) Click to open the Remote Assistance Settings dialog box

16. 15.16 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-10 The Remote Assistance Settings dialog box (Skill 3) Clear to prevent the Remote Assistance expert from Controlling the computer

17. 15.17 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-11 Sending a Remote Assistance invitation (Skill 3)

18. 15.18 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-12 Creating an e-mail invitation (Skill 3)

19. 15.19 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-13 Sending the e-mail invitation (Skill 3) Click to view or modify the invitation

20. 15.20 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-14 Viewing the status of the e-mail invitation (Skill 3) Click to view Invitation Details Click to terminate the invitation before the expiration time has elapsed Click to resend an expired invitation

21. 15.21 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-15 Starting a Remote Assistance session (Skill 3)

22. 15.22 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-16 Invitation accepted (Skill 3) Click to allow the helper to connect to your computer

23. 15.23 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-17 Sharing control of your computer (Skill 3) Click to allow the helper to share control of your computer

24. 15.24 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-18 The Remote Assistance window (Skill 3) Enter chat messages

25. 15.25 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server  Terminal Services  Is used to distribute and manage Windows-based applications  Supports multi-session access to applications, meaning that multiple clients can access multiple applications concurrently  Installation  Install Terminal Services on a member server rather than on a domain controller because processing user logons to the domain will take CPU cycles away from terminal sessions  You must also install Terminal Services Licensing Configuring Terminal Services (Skill 4)

26. 15.26 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-19 The Terminal Server setup screen (Skill 4)

27. 15.27 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-20 Selecting default permissions for application compatibility (Skill 4)

28. 15.28 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server  Two types of license servers  Enterprise: An enterprise license server serves all servers in a site, regardless of domain, as long as they are members of Windows Server 2003 or Windows 2000 domains  Domain: You install a domain license server when you want to have a separate license server for each domain Configuring Terminal Services (2) (Skill 4)

29. 15.29 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-21 Terminal Server Licensing Setup (Skill 4)

30. 15.30 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-22 The Terminal Services Configuration console (Skill 4)

31. 15.31 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-23 The Properties dialog box for the default RDP-Tcp connection (Skill 4)

32. 15.32 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-24 The Log Off Windows dialog box (Skill 4)

33. 15.33 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server  Activating the license  After you install Terminal Services Licensing, you must run the Terminal Server License Server Activation Wizard to activate the license server  Once the license server is activated, you must install TSCALs on the server  Remote Desktop Protocol (RDP-Tcp) connection  This connection in the Terminal Services Configuration console is configured automatically when the operating system is installed  It is used to log on to both Remote Desktop for Administration and Terminal Services Configuring Terminal Services (3) (Skill 4)

34. 15.34 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server  Terminal Services Manager console lists  Sessions: Displays a list of active sessions between the Terminal Server client and the Terminal Server  Users: Displays the credentials of the users who are logged on to the Terminal Server  Processes: Displays a list of applications or processes running on the Terminal Server for a particular Terminal Server client Configuring Terminal Services (4) (Skill 4)

35. 15.35 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-25 The Terminal Server License Server Activation Wizard (Skill 4)

36. 15.36 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-26 Selecting the license server activation method (Skill 4)

37. 15.37 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-27 The Terminal Service Manager console (Skill 4)

38. 15.38 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server  Configuring Terminal Services for multiple users  After you install Terminal Services, you should use Add or Remove Programs to install applications on the Terminal Server so that they will be configured for use by multiple simultaneous users  In general, if Add or Remove Programs is not used to install the application, it may not be available to all Terminal Services users  Once the application is properly installed and configured for multiple users, users should be able to execute and process applications remotely on the Terminal Server from their Terminal Server clients Troubleshooting Terminal Services (Skill 5)

39. 15.39 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-28 Choosing the Encryption level (Skill 5)

40. 15.40 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-29 Reconnecting a Terminal Server (Skill 5)

41. 15.41 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-30 Disconnecting a user (Skill 5)

42. 15.42 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server  Guidelines  Add your user account to the Remote Desktop Users group on your computer so that you will not have to log on as an Administrator to remotely access your computer  All members of the Remote Desktop Users group should be required to use strong passwords  Upgrade all old Terminal Services clients to the Remote Desktop Connection client  Follow all of the general security rules for a network Troubleshooting Terminal Services (2) (Skill 5)

43. 15.43 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-31 The Programs tab in the Remote Desktop Connection dialog box (Skill 5) Program path and file name text box

44. 15.44 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-32 The Environment tab in the RDP-Tcp Properties dialog box (Skill 5) Program path and file name text box

45. 15.45 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-33 The Start a program on connection Properties dialog box (Skill 5) If a user receives an error message that says that the initial program cannot be started, you must check to make sure the startup program path and file name are correct

46. 15.46 © 2004 Pearson Education, Inc. Exam 70-290 Managing and Maintaining a Microsoft® Windows® Server 2003 Environment Lesson 15: Configuring a Windows Server 2003 Application Server Figure 15-34 The Desktop tab in the Display Properties dialog box (Skill 5) One thing you can do to combat slow connections is to set the Background to None on the remote computer