1. 1 SCOoffice 4.1 For OpenServer 5.0.7

2. 2 Pre-installation Handout

3. 3 Documentation on CD  \info\scooffice\ osr5_Webclient_UsersGuide.pdf osr5mail_AdminGuide.pdf osr5mail_AdminTraining.pdf osr5mail_UserPreferences.pdf  \info\scooffice\getstart gettingstarted.htm  \info\scooffice\relnotes relnotes.htm  \info\connector SCOofficeConnector_2.5_enu_n.pdf

4. 4 Sizing Up a Server Things to consider  How much email the customer sends/receives  What type of attachments are common – mp3, jpg, tiffs, etc.  Are they using Anti Virus?  Are they using Anti Spam?  Are they using Global Disclaimers?

5. 5 Message Flow 1. Incoming Mail 2. Postfix Sorts Mail 3. Amavisd Unpacks Mail 4. Clamav Scans for Viruses

6. 6 Message Flow 5. SpamAssassin Scans for SPAM 6. Amavisd Re-packages Mail 7. Cyrus Delivers To Mail Box 8. User Accesses Mail

7. 7 Installation of SCOoffice

8. 8 Installation (cont)

9. 9

10. 10 Installation (cont)

11. 11 Installation (cont)

12. 12 Login to Administration Console

13. 13 Account Administration - Domain

14. 14 Create New Domain

15. 15 Account Administration - User

16. 16 Create New User

17. 17 Backup SCOoffice

18. 18 Backup Types

19. 19 Backup Scripts /opt/insight/htdocs/is4web/cron/ server-backup_cfg.sh server-backup_ldap.sh server-backup_mail.sh server-backup_restore.sh Common to all scripts

20. 20 server-backup_cfg.sh

21. 21 Default Backup Directory

22. 22 Restore SCOoffice

23. 23 Restore Process

24. 24 Restore Scripts /opt/insight/htdocs/is4web/bin server-restore_mail.sh server-restore_cfg.sh server-restore_ldap.sh /opt/insight/htdocs/is4web/cron /server-backup_restore.sh Common to all scripts

25. 25 Anti Virus/Spam Administration  SCOoffice come preinstalled with both Anti Virus and Anti Spam programs enabled  AMaViS (A Mail Virus Scanner) - Master Virus and Spam scanner  Starts Spam Assassassin (Anti Spam)  Starts Clamd (Anti Virus)

26. 26 Amavis Configuration File

27. 27 Virus Protection  ClamAV configuration file /opt/insight/etc/clamav.conf  roots crontab is configured to download latest definition files 0 6 * * * /opt/insight/bin/freshclam  Virus definition files: /opt/insight/share/clamav/main.cvd /opt/insight/share/clamav/daily.cvd

28. 28 Captured Viruses Viruses are quarantined to /opt/insight/var/virusmails An email is forward to the recipient letting them know of virus

29. 29 Testing Virus Software  Google search for “EICAR Test Virus” and download (safe virus for testing)  Send an email to mail user with eicar virus attached  Check email for user to see if virus software is working

30. 30 Installing Third Party Virus Software  Install supported third party virus software  Configure /opt/insight/etc/amavisd.conf to disable clamAV and enable new virus software  Restart amavisd /opt/insight/etc/rc/amavisd restart

31. 31 Installing Sophos  Download from www.sophos.com  Create sophos user and group named “sweep”  Execute installation script: install.sh  Comment out lines for clamav in amavisd.conf  Uncomment lines for Sophos Sweep  Restart amavisd: amavisd restart

32. 32 Anti-Spam  Spamassassin configuration files are /opt/insight/etc/mail/local.cf /opt/insight/share/spamassassin/*. cf  Custom changes should only be made to /opt/insight/etc/mail/local.cf  Changes made to /opt/insight/share/spamassassin/*.cf files will be replaced during updates

33. 33 Tuning Spamassassin  required_hits – common setting to adjust – specifies the minimum score an email will receive to be tagged as spam  The default is 5  Custom changes added to /opt/insight/etc/mail/local.cf

34. 34 Troubleshooting  Problems during installation  What daemons should be running  Where are the log files  Stopping and starting the SCOoffice Server  Testing communications with running processes

35. 35 Problems During Installation /opt/insight/var/install.log

36. 36 Running Daemons imapd amavisd saslauthd slapd cyrusmaster master qmgr proftpd libhttpd mon http pickup

37. 37 Location of log files SCOoffice uses the following log files  /var/adm/syslog  /opt/insight/logs/amavis.log  /opt/insight/logs/freshclam.log  /opt/insight/logs/access_log  /opt/insight/logs/error_log

38. 38 Starting and Stopping SCOoffice The master script used to start and stop SCOoffice Server is: /etc/init.d/insightserver stop /etc/init.d/insightserver start /etc/init.d/insightserver restart /etc/init.d/insightserver status /etc/init.d/insightserver recover

39. 39 Using telnet to Troubleshoot telnet server3 25 (postfix-smtp)

40. 40 telnet to Troubleshoot telnet server3 110 (Cyrus-pop)

41. 41 telnet to Troubleshoot telnet server3 143 (Cyrus-IMAP)

42. 42 telnet to Troubleshoot telnet server3 21 (ProFTP)