1. CN1176 Computer Support Kemtis Kunanuraksapong MSIS with Distinction MCTS, MCDST, MCP, A+

2. Agenda Chapter 4: Working with Disks and Devices Exercise / Lab Quiz

3. Working with Disks Select a partition style ▫Master boot record (MBR) ▫GUID (globally unique identifier) partition table (GPT) Select a disk type ▫Basic disks / Dynamic disks Divide the disk into partitions or volumes Format with a file system ▫NTFS / FAT32 / exFAT

4. Partition Style Comparison MBR 4 primary partitions, or 3 primary and an extended Supports volumes up to 2 terabytes Uses hidden sectors to store system information Replication and CRC are NOT features of MBR’s partition table GPT Supports up to 128 primary partitions Supports volumes up to 18 exabytes (1 billion GB) Uses partitions to store system information Replication and cyclical redundancy check (CRC) protection of the partition table for reliability

5. Disk Types – Basic Disk Compatible with other versions of Windows Consists of primary and extended partitions ▫Supports up to four partitions (per single hard drive) Windows can only be installed on basic storage type partitions During system installation ▫System partition  Hardware-related files that the computer uses to start ▫Boot partition (active partition)  Operating system files, which are stored in the Windows folder

6. Extended Partitions Cannot host an OS Cannot be active partition Basic disk can only host 1 Extended but unlimited logical partitions Do not format extended partition, but only the logical drives

7. Disk Types – Dynamic Disks Can combine two or more physical disks into one dynamic disk Unlimited number of volumes Not supported on: ▫Portable computers / Removable disks ▫External USB or Firewire Drives ▫Windows 7 Starter or Home editions Only the OS that convert the disk can access a dynamic disk

8. Volume Types Simple volume Spanned volume Striped volume (RAID-0) Mirrored volume

9. Volume Types - Spanned volume At least 2 - 32, physical disks Combine the space from multiple dynamic disks into a single large volume A spanned volume does not: ▫Increase the read/write performance ▫Provide fault tolerance ▫If one disk fails, all of the data in the entire volume is lost

10. Volume Types - Striped volume The system writes data one stripe at a time to each successive disk in the volume Improved performance Do not provide fault tolerance Cannot extend them after creation If one disk fails, all of the data in the entire volume is lost

11. Volume Types - Mirrored volume Consists of an equal amount of space from two disks, both of which must be dynamic disks ▫Each disk holds an identical copy of the data written to the volume as a fault tolerance measure ▫If one disk fails, the data remains accessible from the second disk

12. File Systems NTFS ▫Preferred file system for Windows 7 ▫Partitions up to 4 TB ▫Security (encryption and permissions) FAT (FAT16) – Partitions up to 4 GB FAT32 – Partitions up to 32 GB exFAT (FAT64) – Intended for large USB drives, not hard drives

13. Using the Disk Management Snap-In Initializing disks Selecting/Creating a partition style Converting basic disks to dynamic disks Extending, shrinking, and deleting volumes Formatting partitions and volumes Assigning and changing driver letters and paths Examining and managing physical disk properties

14. Using Disk Tools Disk Cleanup Defragmenting disks Checking for disk errors Diskpart.exe

15. Virtual Hard Disk (VHD) VHD file format ▫Contains the entire contents of a hard disk in a single, portable file ▫Functions exactly like a hard disk drive does in a physical machine ▫Can be created with Disk Management tool or Diskpart.exe

16. Native Boot Supported by ▫Windows 7 Enterprise ▫Ultimate ▫All versions of Windows Server 2008 Enables you to create and modify VHDs Boot Windows 7 from a VHD without having to run a virtual machine manager

17. Advantages of Native Boot Offline image updates ▫Mount VHDs in Windows 7 Image format standardization Image deployment testing Workstation configuration management ▫Less overhead compared to VPC or Hyper-V

18. Create VHDs Disk Management Snap-in Diskpart.exe ▫diskpart ▫create vdisk file=e:\filename.vhd maximum=20000 ▫select vdisk file=e:\filename.vhd ▫attach vdisk

19. Attaching and Detaching VHDs Creating a new VHD automatically mounts it into the Windows 7 file system via Disk Management snap-in Mounting of a VHD is not persistent ▫You must attach the VHD every time you restart the machine

20. Booting from a VHD Booting directly from a VHD is a new feature of Windows 7 Deploy an image to a VHD file just like to a physical disk ▫ImageX / MDT / WDS Add the VHD to the boot menu using BCDedit ▫See Figure 4-29/4-30 on Page 134 ▫bcdedit /copy {default} /d “vhs boot (locate)” ▫bcdedit /set {guid} device vhd=[locate]\filename.vhd ▫bcdedit /set {guid} osdevice vhd=[locate]\filename.vhd

21. Device Drivers Software that provides the OS with information about the devices ▫Vary in complexity depending on the complexity of the device Signed drivers assure that a driver comes from an authentic publisher and has not been altered

22. Creating a Driver Update Policy “latest is the greatest” VS “if it ain’t broken, don’t fix it” Hardware manufacturers release driver updates to ▫Address problems with the previous driver release(s) ▫Implement new features ▫Enhance performance of the device

23. Understanding Driver Signing Windows 7 will give one of the following messages if it perceives a problem ▫Windows can’t verify the publisher of this driver ▫The driver has been altered ▫Windows cannot install this driver

24. Supplying Drivers During Installation When the installation program fails to identify a device ▫A generic driver is installed ▫The device is left without a driver ▫Permits you to supply an alternate driver or halts

25. Updating Drivers with Windows Update Passed Windows Hardware Quality Labs (WHQL) testing ▫Manual update  Supplies a list of updated drivers for installed hardware (optional) ▫Automatic update  Downloads device drivers only for hardware with no drivers installed

26. Device Manager Tool for managing devices and their drivers Get information about the devices installed on the computer Install, update, roll back, and troubleshoot device drivers

27. Device Manager (Cont.) Open the hardware and Sound control panel ▫click the Device Manager link Open the Computer Management console ▫click Device Manager in the scope (left) pane. Run the Microsoft Management Console shell application (Mmc.exe) ▫Select File > Add/Remove Snap-in, and select Device Manager from the list of snap-ins provided. Open the Start menu, type the file name of the Device Manager snap-in (Devmgmt.msc) in the Search programs and files box

28. Troubleshooting Drivers Launch a troubleshooter from inside the Properties sheet of the device Delete the device in the Device Manager and restart to allow it to be detected again Use Safe Mode to load generic drivers to allow you into the system to troubleshoot

29. Assignment Fill in the blank True/false Case Scenario ▫Case 4-1