1. D A T A S H E E T supportnet.mentor.com Mentor Premium Support PIVOT Xpedition PCB Service PIVOT Xpedition PCB Service is a fast, effective way to getting started with your designs and educate your users on Mentor Graphics Software  Multi-day onsite assistance from a Mentor Graphics Customer Applications Engineer  Provide infrastructure recommendations for optimum performance  Conduct productivity enhancement training PIVOT Xpedition PCB Service Overview Starting any project with new software can introduce risks. The best way to avoid any risks, increase time to productivity and shorten the learning curve is to introduce someone with experience and a thorough understanding of the technology. Mentor has expert resources and reliable processes to reduce effort and risk when you start designs with your new Mentor software. Mentor Graphics has addressed the challenges of adopting new software and functionality with a combination of reliable assessment tools that can evaluate whether your environment is ready, and Customer Application Engineers (CAEs) who are experienced in Mentor software use. These knowledgeable CAEs will work with your team to ensure best practices in your design flow process using the latest Xpedition PCB software. Before starting a new design using Xpedition PCB, the Mentor team will work directly with you to perform a thorough assessment of your current environment and provide recommendations to ready your environment for the latest production release of Mentor software. Once your environment is ready, using structured process steps the Mentor CAE will work with you to verify a successful design start using Xpedition PCB. New features and pre- existing requirements are considered before you being a new design. Finally, the Mentor CAE transfers knowledge about Best Practices and Productivity enhancements included in the latest release to your team members through a series of half day webinars. PIVOT Xpedition PCB Benefits  Shorten the learning curve for your team  Decrease risk of delays by checking environment  Improve efficiency of team members with latest functionality PIVOT Xpedition PCB Offering

2. Copyright © 2013 Mentor Graphics Corporation. Mentor products and processes are registered trademarks of Mentor Graphics Corporation. All other trademarks mentioned in this document are trademarks of their respective owners. Corporate Headquarters Mentor Graphics Corporation 8005 SW Boeckman Road Wilsonville, OR 97070-7777 Phone: 503.685.7000 Fax: 503.685.1204 Sales and Product Information Phone: 800.547.3000 Silicon Valley Headquarters Mentor Graphics Corporation 46871 Bayside Parkway Fremont, California 94538 USA Phone: 510.354.7400 Fax: 510.354.7467 North American Support Center Phone: 800.547.4303 Europe Headquarters Mentor Graphics Deutschland GmBH Arnulfstrasse 201 80634 Munchen Germany Phone: 49 89-57096-0 Fax: 49 89-57096-400 Pacific Rim Headquarters Mentor Graphics (Taiwan) Room 1603, 16F International Trade Building No. 333, Section 1, Keelung Road Taipei, Taiwan, ROC Phone: 886.2.87252000 Fax: 886.2.27576027 Japan Headquarters Mentor Graphics Japan Co., Ltd. Gotenyama Hills 7-35, Kita-Shinagawa 4-chome Shinagawa-Ku, Tokyo 140 Japan Phone: 81.3.5488.3033 Fax: 81.3.5488.3021 01-2013 MAP PIVOT Xpedition PCB Service During this portion of the service a Mentor Physical Layout Engineer:  Provides guidance to your team on the tools  Utilizing known best practices that take you through from the start to required manufacturing outputs of a new PCB design  If identified, works to resolve potential bottlenecks that could impact productivity.  Evaluates further training needs Productivity Training During half day WebEx sessions, the CAE will review what’s new and beneficial as well as providing updates to your issues addressed in the latest release. Hardware & Network Infrastructure Assessment During this portion of the engagement, an Infrastructure CAE:  Evaluates the existing install infrastructure using a detailed questionnaire to assist in the review  Develops an infrastructure plan & report About Mentor Graphics Customer Support Mentor Graphics offers leading support for EDA tools, providing rapid, expert response to technical product issues for the complete suite of Mentor Graphics products. To help design teams around the world accelerate product development and increase quality, Mentor Graphics offers a smooth transition to product enhancements and new releases, timely access to technical assistance, an ever-expanding array of online solutions, and premium support for special situations. On SupportNet you can : Troubleshoot technical issues Download latest releases Reference documentation Open & track Service Requests Manage licensing Access system administration information Suggest, vote and comment on product improvements with Mentor Ideas Learn, share and network with other users on Mentor Communities