1. About the Presentations The presentations cover the objectives found in the opening of each chapter. All chapter objectives are listed in the beginning of each presentation. You may customize the presentations to fit your class needs. Some figures from the chapters are included. A complete set of images from the book can be found on the Instructor Resources disc.

2. Chapter 1 Installing and Maintaining Windows 7 Support for Windows 7

3. Supporting Windows 7 Objectives In this chapter, you will learn: –About new features of Windows 7 and how it differs from Windows Vista –How to prepare for a Windows 7 installation –How to install Windows 7, including upgrades, clean installations, and dual-boot systems –How to use the Windows 7 Action Center to help solve hardware and software problems –How to use the Windows 7 Backup and Restore utility 3

4. Supporting Windows 7 Objectives (cont’d.) –About creating a system image of Windows 7 –About installing and supporting Windows 7 in a large enterprise 4

5. Supporting Windows 7 What’s New with Windows 7 Fewer differences between Windows 7 and Vista compared to Vista and XP Tools are similar to those in Vista Works faster and uses fewer system resources than Vista Many improvements over Windows Vista 5

6. Supporting Windows 7 Improvements Over Windows Vista Taskbar changes –New and taller taskbar displays a large full-screen preview on mouse over –Jump List provides access to some of the major functions of the program –Aero Peek gives you a peek at the desktop Windows Touch –Allows you to use a touch screen without additional software –Supports multi-touch 6

7. Supporting Windows 77 Figure 1-1 Mouse over the Internet Explorer icon in the taskbar to see each open tab in IE Courtesy: Course Technology/Cengage Learning

8. Supporting Windows 78 Figure 1-3 Use Aero Peek to view the Windows desktop and gadgets Courtesy: Course Technology/Cengage Learning

9. Supporting Windows 7 Improvements Over Windows Vista (cont’d.) Snap and shake windows –Aero Snap automatically maximizes a window when you drag it to the top of the desktop –Aero Shake allows you to place the cursor in the title bar of a window, shake the window and minimize all other open windows Libraries –A collection of one or more folders and their contents –Files and folders can be located on any storage media on the local computer or network 9

10. Supporting Windows 710 Figure 1-4 Windows 7 includes four default libraries Courtesy: Course Technology/Cengage Learning

11. Supporting Windows 7 Improvements Over Windows Vista (cont’d.) Windows XP Mode allows you to run older applications that are not compatible with Windows 7 Action Center –Replaces the Vista Security Center –Is a centralized location that alerts the user to issues that might need to be addressed Homegroups –Used to share resources on the computer with other computers on the local network belonging to the homegroup 11

12. Supporting Windows 7 Improvements Over Windows Vista (cont’d.) Windows Life Essentials includes: –Messenger –Photo Gallery –Mail –Writer –Movie Maker –Family Safety –Toolbar Microsoft Security Essentials: antivirus software that protects a system against malware 12

13. Supporting Windows 7 Editions of Windows 7 Windows 7 Starter –Has the most limited features –Intended for use on networks or in developing nations Windows 7 Home Basic: designed for low-cost home systems not requiring full security and networking features Windows 7 Home Premium –Similar to Windows 7 Home Basic –Includes additional features such as the Aero user interface 13

14. Supporting Windows 7 Editions of Windows 7 (cont’d.) Windows 7 Professional –Intended for business users –Similar to Windows Vista Business Windows 7 Enterprise –Includes additional features over Windows 7 Professional –Major additional features include BitLocker Drive Encryption and support for multiple languages –Multiple site licensing available Windows 7 Ultimate: includes every Windows 7 feature 14

15. Supporting Windows 7 32-Bit or 64-Bit Versions An operating system is built using either 32-bit or 64-bit code Use a 64-bit version of Windows 7 if: –You need increased performance –Your system has enough resources to support it A 64-bit installation of Windows –Generally runs faster than a 32-bit installation –Can support more RAM 15

16. Supporting Windows 7 Preparing to Install Windows 7 Before installing Windows 7, determine if: –The system’s hardware resources qualify –The hardware devices are compatible –The system has a DVD drive Minimum/recommended hardware: 16 HardwareFor 32-BitFor 64-Bit Processor1 GHz or faster Memory (RAM)1 GB2 GB Free hard drive space16 GB20 GB Video device and driver DirectX 9 device with WDDM 1.0 or higher

17. Supporting Windows 7 Preparing to Install Windows 7 (cont’d.) Many hardware manufacturers have not produced Windows 7 drives Run the Windows 7 Upgrade Advisor before you upgrade Microsoft also has a Compatibility Center that is searchable Dual boot allows you to install the new OS without disturbing the old one Compatibility mode: group of settings that can be applied to older drivers or applications 17

18. Supporting Windows 718 Figure 1-8 The Windows 7 Compatibility Center for hardware and software Courtesy: Course Technology/Cengage Learning

19. Supporting Windows 7 Preparing to Install Windows 7 (cont’d.) Upgrade licenses cost less than the full license Upgrades can be purchased for a PC that already has a Windows XP or a Windows Vista license Both the upgrade and full license can be used for a clean installation or in-place upgrade installation In-place upgrade: launched from the Windows desktop and carries forward user settings and installed applications Clean install: creates a fresh installation and does not carry forward settings or applications 19

20. Supporting Windows 7 Preparing to Install Windows 7 (cont’d.) When the computer doesn’t have a DVD drive –Use an external DVD drive –Download it from the Internet –Copy setup files from another computer on the network that has a DVD drive –Perform a network installation of Windows –Use a USB flashdrive Decide on a clean install, in-place upgrade, or dual boot 20

21. Supporting Windows 7 Installing Windows 7 For an in-place upgrade –Boot the system to the Windows desktop –Close open applications and scan for viruses –Install the Windows 7 DVD and launch Windows setup –Follow the instructions on the screen –Locate the product key 21

22. Supporting Windows 722 Figure 1-10 Begin the Windows 7 installation from the AutoPlay box Courtesy: Course Technology/Cengage Learning

23. Supporting Windows 723 Figure 1-12 Opening menu when you launch Windows 7 setup from within Windows Courtesy: Course Technology/Cengage Learning

24. Supporting Windows 724 Figure 1-16 The Windows 7 product key found on the inside of a retail package or on the outside of an OEM (Original Equipment Manufacturer) package Courtesy: Course Technology/Cengage Learning

25. Supporting Windows 7 Installing Windows 7 (cont’d.) To perform a clean install or a dual boot: –Begin the installation from the Windows 7 DVD or from the Windows desktop –If no operating system is installed on the PC, start booting from the DVD When installing the upgrade to a replacement hard drive: –Install Vista or XP first, then install the upgrade –Install Windows 7 twice 25

26. Supporting Windows 726 Figure 1-20 Select language, time, and keyboard options Courtesy: Course Technology/Cengage Learning

27. Supporting Windows 7 Installing Windows 7 (cont’d.) After the installation: –For an OEM installation, affix the product key sticker to the computer –Verify that you have network access –Activate Windows –Install updates and service packs for Windows –Verify automatic updates are set as you want them –Install hardware and applications –Turn Windows features on or off –For a laptop, configure power management settings 27

28. Supporting Windows 728 Figure 1-26 Paste the Windows 7 Certificate of Authenticity sticker to a new desktop Courtesy: Course Technology/Cengage Learning

29. Supporting Windows 729 Figure 1-29 The network icon in the taskbar indicates a problem Courtesy: Course Technology/Cengage Learning

30. Supporting Windows 730 Figure 1-32 Verify the Network security key for the wireless network is correct Courtesy: Course Technology/Cengage Learning

31. Supporting Windows 731 Figure 1-41 Manage how and when Windows is updated Courtesy: Course Technology/Cengage Learning

32. Supporting Windows 7 Windows 7 Action Center The support and troubleshooting tools from Vista exist in Windows 7 and work the same way Some of the tools are renamed Action Center is new to Windows 7 –Provides an easy-to-access central location to find many support tools –Problems are color coded Red indicates a critical problem Orange indicates a less critical problem 32

33. Supporting Windows 733 Figure 1-52 The Action Center shows a critical problem that needs a resolution Courtesy: Course Technology/Cengage Learning

34. Supporting Windows 7 Windows 7 Action Center (cont’d.) When first opened, any problem that needs addressing is displayed –Only lists problems when solutions are available –Also possible to see a list of past and current problems providing a history of problems The Security and Maintenance Settings and Support tools provides options such as virus protection settings The UAC (User Account Control) box offers more options in Windows 7 34

35. Supporting Windows 7 Windows 7 Action Center (cont’d.) The Action Center can be used to view performance reports and adjust Windows for best performance Performance and Information and Tools window contains links to adjusting –Visual effects –Indexing options –Power settings –Tools to clean up the hard drive 35

36. Supporting Windows 736 Figure 1-58 Detailed information about key system components Courtesy: Course Technology/Cengage Learning

37. Supporting Windows 7 Backing Up User Data and the System Image The Windows 7 Backup and Restore utility provides more control over what you can choose to back up compared to Vista Windows 7 Professional, Ultimate, and Enterprise editions allow you to save the backup to a network location You can select the folders and libraries to be included in the backup Shadow copy: made of any open files so that they can be included in the backup 37

38. Supporting Windows 738 Figure 1-61 Set up a backup routine for the first time Courtesy: Course Technology/Cengage Learning

39. Supporting Windows 739 Figure 1-68 View and change backup setting Courtesy: Course Technology/Cengage Learning

40. Supporting Windows 7 Backing Up User Data and the System Image (cont’d.) A simple way to open a Windows utility window is to use the Search programs and files box A previous version of a file or folder is a version that was previously created by the Backup and Restore utility or by System Protection when it created a restore point Restore point: a snapshot of the Windows system and includes files that have changed since the last restore point was made 40

41. Supporting Windows 7 Backing Up User Data and the System Image (cont’d.) Backup and Restore can be used to create a system image Important points about a system image –It is a copy of the Windows volume –It must always be created on an internal or external hard drive –The system image on a hard drive can be found in the path D:\WindowsImageBackup\computer name –In addition to backing up a system image, you should also back up individual folders that contain user data 41

42. Supporting Windows 7 Backing Up User Data and the System Image (cont’d.) Windows Backup and Restore offers two ways to create a system image: –Include backing up the system image as part of the regularly scheduled backup procedure –Create a system image apart from the regularly scheduled backup procedure The system image you create using Backup and Restore can only be installed on the computer that was used to create it 42

43. Supporting Windows 7 Special Concerns When Working in a Large Enterprise In a large computing environment deployment strategies are needed to perform installations Deployment strategy –A procedure to install Windows, device drivers, and applications on a computer –Can include the process to transfer user settings, application settings, and user data files from an old installation to the new installation Microsoft suggests four deployment strategies; the one selected depends on the number of computers to be deployed and the time required 43

44. Supporting Windows 7 Special Concerns When Working in a Large Enterprise (cont’d.) High-touch with retail media strategy –Recommended for fewer than 100 computers –Except for upgrade installations, applications must be manually installed after the OS is installed –Windows Easy Transfer can be used to transfer user settings –User State Migration Tool (USMT) Included in the AIK The kit contains software tools and documentation to set up high-volume deployments 44

45. Supporting Windows 7 Special Concerns When Working in a Large Enterprise (cont’d.) High-touch with standard image strategy –A system administrator prepares a standard image –Standard image: includes Windows 7, drivers, and applications –The image is created using tools in the Windows AIK –It is usually stored in an 8 GB or larger bootable USB flash drive –The installation is started manually by booting from the flash drive –It takes longer to set up than the high-touch with media strategy 45

46. Supporting Windows 7 Special Concerns When Working in a Large Enterprise (cont’d.) Lite-touch, high-volume deployment strategy –Uses a deployment server on the network to serve up the installation after a technician starts the process –Distribution share: files in the installation that include Windows, device drivers, and applications –The technician starts the installation by booting the computer to Windows PE –Windows Preinstallation Environment (Windows PE) is a minimum operating system used to start the installation 46

47. Supporting Windows 7 Special Concerns When Working in a Large Enterprise (cont’d.) Zero-touch, high-volume deployment strategy –The most difficult to set up and requires complex tools –Does not require pull automation (the user starting the process) –Uses push automation (the server automatically pushes the installation to a computer) –The entire installation is automated and no user intervention is required 47

48. Supporting Windows 7 Special Concerns When Working in a Large Enterprise (cont’d.) The Windows 7 version of USMT is: –Version 4.0 –Much improved over earlier versions –Included in the Windows AIK software AIK software must first be installed before using USMT Source: the computer from which the user and application settings as well as user files are taken Destination: the computer that is to receive the data 48

49. Supporting Windows 7 Special Concerns When Working in a Large Enterprise (cont’d.) USMT software uses two commands –ScanState migrates settings and files from the source to a safe location –LoadState applies the settings and files to the destination computer What to expect with IPv6 –IPv6 uses 128 bits for an IP address instead of IPv4 with 32 bits –Addresses are written as 8 blocks of hexadecimal numbers 49

50. Supporting Windows 7 Special Concerns When Working in a Large Enterprise (cont’d.) Windows 7 supports both IPv4 and IPv6 on the same network Both standards are enabled by default The IPv6 addresses are followed by a % sign and a number Tunnels are used by IPv6 to transport IPv6 packets through or over an IPv4 network Three tunneling protocols have been developed: ISATAP, Teredo, 6TO4 50

51. Supporting Windows 7 Summary Windows 7 performs better than Windows Vista with fewer resources. The Windows 7 taskbar incorporates a Jump List allowing quick access to recently used files. Windows 7 supports multi-touch with Windows Touch. Aero Snap and Shake provide additional ways to restore, maximize, resize, and move windows. Libraries collect files and folders into logical collections 51

52. Supporting Windows 7 Summary (cont’d.) Windows XP mode allows users to run older programs in a native Windows XP environment, available for certain editions of Windows 7 The Action Center is now a central alert and support center. The homegroup provides for improved sharing over the standard Windows workgroup. All editions except Starter are available in 32-bit and 64-bit versions. Upgrade licenses allows for cheaper upgrades 52

53. Supporting Windows 7 Summary (cont’d.) Windows 7 can be installed as an in-place upgrade, in a dual-boot scenario or as a fresh install. The four deployment strategies are (a) high-touch with retail media, (b) high-touch with a standard image, (c) lite-touch, high-volume deployment, and (d) zero-touch, high-volume deployment. IPV6 is now the standard stack for Windows 7, and IPV6 packets are tunneled over the commonly deployed IPV4 network 53