1. MANAGEMENT INTERVIEWING STRATEGIES/SKILLS/TIPS

2. TYPES OF INTERVIEWS On-campus interviews Screening interviews On site interviews Second round interviews One-on-one Panel interviews Group interviews Over a meal

3. REVIEW-QUESTIONS Be prepared for questions about resume Be familiar with contents of resume Typically asked questions: “Why should we hire you?” “Tell me about one of your weaknesses...” “Why do you feel that this company will be a career for you rather than a job?” “Name two management skills that you think you have?” “What characteristics are most important in a good manager? How have you displayed one of them?”

4. REVIEW l Questions from you How soon do you expect to make your decision? Why is this position open? Can you tell me some of the qualities you are looking for in a manager trainee? Do you have a mentoring program for new hires? How supportive is the employer of continuing education ? l Interview starter questions from employer Tell me what you know about our……… ? Tell me about yourself?

5. PREPARING FOR THE INTERVIEW Familiarity with hospital or organization location Rehearse-mock interviews, record it, use CS Copy of resume updated & in folder References included/ Few questions prepared for interviewer at end of interview Visualize setting, positive interview Anticipate stressors What to wear

6. FIRST IMPRESSIONS Men Women Suit, Jacket Pressed shirt No phones Suit, Plain jewelry No perfume Hair groomed

7. DRESS-RULES OF THUMB -No sleeveless shirts -Have your clothes pressed -No open toe shoes -Pantyhose for women, socks for men -Clothes should be comfortable avoid too tight, too short -Shoes Polished, comfortable -Socks/Hose Do not go without socks/hose -Belts If have belt loops, wear a belt -Jewelry Minimal -Purse/Leather Notebook

8. HINTS Dress for the position you want, not the position you have Men Wear a white t-shirt under dress shirt (Helps with perspiration) Have someone help you tie your tie Women Pull hair back Go easy on make up One ring per hand

9. DIFFERENT CLOTHING TYPES Professional Dress (this is YOU!) Interview outfit Daily clothing for professional office setting Business Casual Dress Dress down Fridays or casual office environment Career Fair Casual Dress Company picnic Traveling for work

10. WOMEN’S PROFESSIONAL

11. WOMEN’S BUSINESS CASUAL

12. WOMEN’S CASUAL

13. MEN’S PROFESSIONAL

14. MEN’S BUSINESS CASUAL

15. MEN’S CASUAL

16. DAY OF THE INTERVIEW Fresh shower, well groomed Leave plenty of time for mishaps Eat prior to the interview Avoid too much caffeine and sugar Arrive early 10-15 minutes ample time too early makes interviewers nervous When arriving at the location, be courteous to all employees

17. TRICKY QUESTIONS a.k.a.. behavioral questions

18. BEHAVIORAL INTERVIEW TECHNIQUES STAR METHOD S - situation T - task A - action R - result

19. BEHAVIORAL INTERVIEW QUESTIONS Examples of Behavior-Based Questions: Give me an example of a time when you handled a customer complaint. (customer service behavior) Please describe a situation in which you experienced a lot of pressure in meeting deadlines. How did you handle the situation? (prioritization and planning skills, time management) Tell us about a time when you had to communicate under difficult circumstances with a customer or a colleague. (communication skills) Questions from You: What responsibilities would I have in this position? What is a day like at Legg Mason and? What growth opportunities are available? What is the orientation and training process?

20. CLOSING AND FOLLOWING-UP Closing the interview Employer initiates-Standing up, shaking hands “Thank-you for interviewing” Let employer know you are interested Prepare closing statement “Thank you for taking the time to interview me, I’m very interested in this position...” Sending a thank-you note within 24 hours hand written computer generated-buy it Email Expect to hear within 7-10 work days

21. COMMENTS / QUESTIONS  Remember to be yourself…  Everyone is nervous …  Be prepared

22. NEED MORE INTERVIEW HELP? Check our interview webpages at: http://www.salisbury.edu/careerservices/students/Interviews/d efault.html Come See Us and Get One-on-One Advising!