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And the walls come crumbling down… Engaging Faculty and Enhancing Student Success in an Academic Library Suzanne van den Hoogen: Public Services Librarian & Laurinda Matheson: Research Services Librarian StFX University
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Are reference desks dying out? Carlson, S. (2007). Are reference desks dying out? The Chronicle of Higher Education 53 33 p.37-39
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Literature Review Trends & Landscapes “In this age of the Internet, libraries do not have a monopoly on the information- providing business.” Kuruppu, 2007. p. 368 “It is of paramount importance that libraries critically evaluate the services they provide their users.” Kuruppu,2007. p. 368 “Though visits to the desk are down, librarians perceive that interactions are longer and of higher quality.” Fitzpatrick, 2008. p. 237 “…shifting the instructional role from single library sessions to a curricular approach.” Ryan, 2008. p. 397
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Reference Service: A Local Assessment
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A Snapshot: Types of Questions @ the Ref Desk
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Where else do we need to be? Go to where the students are: virtually & physically Carlson, S. (2007). Are reference desks dying out? The Chronicle of Higher Education 53 33 p.37-39
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Virtual Reference
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Reference to Go
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Librarian in Residence
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Facebook & Twitter
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Shifting Instructional Roles
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Moodle Library Scavenger Hunt Moodle 100: How to integrate the Library into your Moodle Course Add your Liaison Librarian to your courseAdd the “Library Block” to your courseLink to databases, journal articles, and eBooksEmbed a Library Video tutorial into Moodle
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Research Tool Kit Workshop
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LibGuides
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Brown Bag Lunch Series Open Access Publishing: Navigating the wild west of OA publishing, the good, the bad & the ugly.
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YouTube: Online tutorials How to log in to your library account Explain Everything
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QR Codes: Library Tours
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Opportunities Building relationships & Breaking barriers
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Library Trading Cards
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Posters, Photos & Buttons
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iPad User Group
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Movie Night
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Movember
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Mini Free Library
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Looking Forward Continuing with our current projects And… o Button maker - contest o More movie nights o Halloween Ghost walk o Poster series What can the library do for you? Please interrupt us! Signage o Student video testimonials
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Final Thoughts: We’re not dying, but we ARE regenerating! Image Source: http://imgur.com/gallery/eLYrU Image Source: http://www.geekwithcurves.com/2011_04_01_archive.html
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Resources Anderson, Rick. "IMHBCO (In my humble but correct opinion): reference services, scalability, and the starfish problem." Against the Grain. 19.5 (2006): 16. Web. Carlson, Scott. "Are Reference Desks Dying Out?" Chronicle of Higher Education 53.33 (2007): A37. Print. Dinkins, Debbi, Ryan,Susan M. "Measuring Referrals: The use of Paraprofessionals at the Reference Desk." Journal of Academic Librarianship 36.4 (2010): 279-86. Print. Fitzpatrick, Elizabeth B., Moore, Anne C., Lang,Beth W. "Reference Librarians at the Reference Desk in a Learning Commons: A Mixed Methods Evaluation." Journal of Academic Librarianship 34.3 (2008): 231-8. Print. Kuruppu, Pali U. "Evaluation of Reference Services--A Review." Journal of Academic Librarianship 33.3 (2007): 368-81. Print. Moyo, Leslie, and Jennifer Nardine. "A Living Network Supports Reference on-the-Go". IFLA WLIC 2013. Singapore. Web. Rieh, Soo Young. "Changing Reference Service Environment: A Review of Perspectives from Managers, Librarians, and Users." Journal of Academic Librarianship 25.3 (1999): 178-86. Print. Ryan, Susan M. "Reference Transactions Analysis: The Cost-Effectiveness of Staffing a Traditional Academic Reference Desk." Journal of Academic Librarianship 34.5 (2008): 389-99. Print.
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