1. Resume Writing Back to Basics! Presenter: Carmen Wong Prepared By: Fatma Aidarus

2. Start with Objective/ Profile Here we outline what we are looking for, job-wise or what our objective/ main aim is... think of it like an essay topic that summarizes the basis of your paper, much like how you plan to capture your reader when writing your resume For example, your objective [i.e for customer service position] would be: “A full-time summer employment that will enable me to fully utilize my work experience, strong organizational skills, educational background, and to better improve customer satisfaction.”

3. Skills Skills comes after you list your objectives. Then again, it can be written after your work experience -you decide :-) Skills: should outline your skills that you have acquired through previous work experiences, general knowledge and or education... This part is where you may list you knowledge in languages [if more than one], your computer skills [software knowledge,wpm etc..], summary of skills ie communication, listening etc.... Keep it short and straight to the point [can be in point form]

4. Outlining your Experience This is where you list your work experiences Work experiences could be paid and/ unpaid [where you got paid or not should not discount the fact that you gained valuable work experience] List the work experience in order of the most recent to the latest Try to not separate your volunteer from your paid work experience; you may separate the two [paid vs volunteer/unpaid] when:- a/ asked by the employer [on the job description, which is highly unlikely] b/ you happen to have a lot of paid work experience that are more current and that is aligned with the job you are applying for. **** In any case: mix them up so that you increase your chances of getting the job. After all, volunteer work counts as work experience as well...

5. Work Experience cont’d When listing work experience, make sure you indicate your position [or the role you held], followed by the place [company/organization] followed by the location [city, province] and finally the time [from when you held the position to when you finished working there/ or if you still hold the position/job there, it should read something like: August 2008- currently] To sketch an idea of the above, this is how it should appear:- Cashier, Home Depot; Toronto, ON — 2009 - currently Once you have indicated the above, then you highlight what skills you have obtained from that role [what skills did you get from your experience as a cashier?] You may list these skills in a bullet form right below the title role/company [see above for example].

6. Work Experience cont’d It should look something like this:- Cashier, Home Depot; Toronto, ON — 2009 - currently - Excellent customer services through being of assistance to customer at first hand, being resourceful and answering to enquiries and providing the customers with retail deals or current deals - Strong Communication & Listening skills as well as conflict management through addressing customers concerns in the most effective and careful manner - Effective management of sales and cash handling through cashier duties and closing/opening registers

7. Work Experience cont’d Repeat this format of listing your work experiences [ till you list all work experiences that apply to the job position]

8. Highlight your Education There are two ways to do this: You may write this part of your resume before OR after your work experience Since you are a student, it is advisable that you write your educational status/background BEFORE your work experience...

9. Resume cont’d Your education should look something like this:- Education York University, North York, Ontario — BSc- Psychology [Honors] - Candidate, 2012 **** Of course, this is just a sample/ an idea of how it should look like...

10. Resume cont’d I always write this at the very bottom of my resume [something to do with my REFERENCES]... You need not worry about listing all your references on the resume. In fact, it is probably better if you DO NOT list your references on your resume!!! So instead, simply say :- [in Bold/Capitalized writing] REFERENCES ARE AVAILABLE UPON REQUEST

11. Optional Part - List of Courses You have the option to list courses that is aligned to the job you are applying for.... For instance, if you are applying in a job related to Data analysis, Statistic I & II or Research Methods will help strengthen your application [if you have taken them...] Also, when you list the courses you have taken, write a two- liner or a short description not more than 2 lines on the course!! See next slide for the resume format [basic format]

12. Resume sample [Full Name] [Street Address], [Apartment/Unit #] [City], [Province] [Postal Code] [Telephone] [email address] Profile/ OBJECTIVE Seacula quarta decima et quinta decima Eodem modo typi? Modo typi qui nunc nobis videntur parum clari. Quam littera gothica quam nunc putamus parum claram anteposuerit litterarum formas humanitatis! Formas humanitatis per seacula quarta decima et quinta decima Eodem modo typi qui. Experience Job Title, Company Name; City, State — 1989-1990 Ut enim ad minim veniam, quis nostrud exerc. Irure dolor in reprehend incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Job Title, Company Name; City, State — 1989-1990 Neque pecun modut est neque nonor et imper ned libidig met, consectetur adipiscing elit, sed ut labore et dolore magna aliquam is nostrud exercitation ullam mmodo consequet. Duis aute in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Job Title, Company Name; City, State — 1989-1990 Braid, yop quiel geg ba solaly rasponsubla rof trenzur sala ent dusgrubuguon. Offoctivo immoriatoly, hawrgasi pwicos asi sirucor. Thas sirutciun applios tyu thuso itoms ghuso pwicos gosi sirucor in mixent gosi sirucor ic mixent ples cak ontisi sowios uf Zerm hawr. Job Title, Company Name; City, State — 1989-1990 Nodo typi qui nunc. Claram anteposuerit litterarum formas humanitatis per seacula quarta decima et quinta. Sequitur mutationem consuetudium lectorum Mirum est notare quam littera gothica quam nunc putamus; decima et quinta decima. Job Title, Company Name; City, State — 1989-1990 Lorem ipsum dolor sit amet, consectetur adipiscing elit, set eiusmod tempor incidunt et labore et dolore magna aliquam. Ut enim ad minim veniam, quis nostrud exerc. Irure dolor in reprehend incididunt ut labore et dolore magna aliqua. Ut enim ad. Education University of State, City, State — Degree, Year Skills Quarta seacula per humanitatis formas litterarum anteposuerit claram parum putamus! Litterarum anteposuerit claram parum putamus nunc quam, euismod nibh nonummy diam sed elit adipiscing consectetuer amet sit dolor ipsum Lorem. Modo Eodem decima quinta et decima quarta seacula per humanitatis formas. Sollemnes fiant clari parum videntur nobis. references Modo Eodem decima quinta et decima quarta seacula per humanitatis formas. Sollemnes fiant clari parum videntur nobis.

13. NEXT TOPIC COVER LETTER

14. Format Divided into:- Header e.g. "RE: Internship Opportunity at CAMH" e.g. "Dear Hiring Manager" Introduction - briefly states the position that you are applying for [e.g. Please accept this letter as application for the customer service representative position at Indigo Chapter, Eaton Centre Location. - should be not more than 3-4 lines - is aimed to catch the reader/hiring manager’s eye [be strong, confident and straight to the point] e.g I believe that I am a perfect candidate for this position _ _ _ _ _.

15. Cover Letter cont’d Body - highlights or amplifies what you have covered in your resume - Also ties into the job requirements/descriptions to the skills you specified in your resume - need to answer why you should be considered for this position [list your qualifications!] closing - Sums up the letter - similar to essay, you restate your thesis/ subject line/ cover letter into - Be positive [i.e write that you welcome the opportunity of discussing this further with the manager...] etc

16. Thank you! This concludes our session! :-) Feel free to email us at calpeers@yorku.ca, if you have any concerns! calpeers@yorku.ca