1. Knowledge as Therapy Rick Matsen Scott Macklin U.W. Orthopaedics and Sports Medicine Program for Educational Transformation through Technology

2. Important concepts The knowledgeable person will make informed choices Knowledge is best gained at a pace, in a place and to a depth that is comfortable and controlled by the person, not the doctor The internet can bring knowledge on demand to the person in their own home. Put the controls in the hands of the person.

4. What Knowledge is Best? Knowledge needs to be customized for the person, avoiding ‘content overload’ Knowledge needs to be contemporary and relevant to the person’s needs Knowledge needs to be authoritative - “can we believe it?”

5. When is knowledge needed? Our research shows that individuals with arthritis need information when: They are first diagnosed with arthritis When a new treatment becomes available When they are contemplating surgery

12. Knowledge about exercise

13. Am I doing it right?

17. Content and formatting Derived from a 12 year partnership with the Arthritis Foundation Especially Arthritis Answers Hotline And listening to patients with arthritis

35. Important concepts The knowledgeable person will make informed choices Knowledge is best gained at a pace, in a place and to a depth that is comfortable and controlled by the person, not the doctor The internet can bring knowledge on demand to the person in their own home. Put the controls in the hands of the person.

36. Mind, Body, Spirit - connected

37. Thanks for a great partnership!