1. Strategic Management In Healthcare SIU Auditorium, Symbiosis Lavale Campus

2. Name of the speaker: Mr. Daljit Singh Designation: President, Fortis Healthcare Ltd. Topic: Strategic Management In Healthcare Sub-Topic: Indian Healthcare Landscape Challenges for Healthcare Delivery System Fortis Strategic Levers

3. Summary Indian Healthcare Landscape: Market size has risen from 2006 to 2013. There are inequalities in Urban-Rural bed infrastructure. Delivery Structure type- Public, Private, Unregulated. Challenges for Healthcare Delivery System Prices for key procedures have risen by 35-40%. Manpower cost is rising exponentially. CAPEX is registering 250% rise.

4. Fortis Strategic Levers “To succeed we have to disturb the present” It addresses two questions- Where to compete? How to compete? Growth Strategy – Geographical diversification – Revenue and service mix diversification – Multiple healthcare delivery formats Mr. Singh concluded with the challenges being- Change Management, developing dedicated project and continuous reporting and evaluation of efficiency measures.

5. Report Prepared By: Akhila Nayak Anisha Mehta Ebrahim Khan Nikhil Dhorepatil Shirin Khan Swati Sonik Yogita Patil (MBA –HHM 2013-15)