1. ORGANISATIONAL STRUCTURE Falkné dr. Bánó Klára BGF Külkereskedelmi Főiskolai Kar Falkne.dr.BanoKlara@kkfk.bgf.hu falk.cs@t-online.hu

2. ORGANIZATIONAL STRUCTURE Definitions ’The specification of the jobs to be done within a business and how those jobs relate to one another.’ (Griffin and Ebert) ‘Structure is a means for attaining the objectives and goals of an organization.’ /Drucker/

3. ORGANIZATIONAL STRUCTURE Definitions ’Structure is the pattern of relationships among positions in the organization and among members of the organization. The purpose of structure is the division of work among members of the organization, and the coordination of their activities so they are directed towards achieving the goals and objectives of the organization.’ /Mullins/

4. An organizational chart

5. THE BUILDING BLOCKS OF ORGANIZATIONAL STRUCTURE JOB SPECIALIZATION – the use of individuals with specialized skills to perform specialized tasks within a business DEPARTMENTALIZATION – the grouping of jobs into logical units a./ Customer departmentalization – according to the type of customer likely to buy a given product

6. THE BUILDING BLOCKS OF ORGANIZATIONAL STRUCTURE b./ Product departmentalization – according to the specific goods produced c./ Geographic departmentalization – according to the area of the country or world supplied d./ Functional departmentalization – according to the group’s functions or activities e./ Process departmentalization – according to the production process used to make a specific type of goods

7. Most organisations use multiple bases of departmentalization

8. Division of work by major purpose or function

9. Division of work by product or service

10. Division of work by location

12. RESPONSIBILITY – a duty to accomplish assigned tasks AUTHORITY – the power to make decisions necessary to accomplish certain tasks DELEGATION – the assignment of a task, responsibility and/or authority by a manager to a subordinate ACCOUNTABILITY – the liability of a subordinate in the event of non-performance of a task

13. CENTRALISED ORGANISATION an organisational structure in which most decision-making authority is retained by upper-level management. Companies require multiple layers of management resulting in a tall organisational structure with narrow span of control.

14. DECENTRALISED ORGANISATION an organisational structure in which a great deal of decision-making authority is delegated to lower-level management. Companies require few layers of management resulting in a flat organisational structure with broad span of control. SPAN OF CONTROL refers to the number of subordinates who report directly to a given manager or supervisor.

15. Flat organization structure

16. Tall organization structure

17. How span of control and scalar chain affect org. structure

18. Flat and tall organization structures

21. In this organisation line authority is shown with solid lines, staff authority with dotted lines

22. Formal organisational relationships

23. Outline of matrix organisation structure ; solid lines-line authority, broken lines-project authority

24. A matrix org. uses line and staff managers in teams

25. Alternative organization structures