1. GOOD MORNING CLASS!

2. UNIT 9: THE POST OFFICE
Part 3: Speaking

3. Look at the picture and point out where they are, what they are doing.

4. Task 1: ( page 103)
Work in pairs. Act out the dialogue and then answer the question: What service is the customer using in the dialogue

5. Task 2: Work in pairs.
Make a conversation from the suggestions below. The conversation takes place at the post office between a clerk (A) and a customer (B) who want to have a telephone line installed at home.

6. Suggested answer: Clerk: Good morning. Can I help you?
Customer: Yes . I would like to have a telephone line installed at home.
Clerk: We can install it one week after you register. ( the installation will take place one week after you register.)
Customer: Can you come on Friday?
Clerk: Yes, that’s fine. Have you got a telephone yet?
Customer: Yeah, I have a telephone already. How much is the installation fee and monthly fee?
Clerk: the installation fee is 600 thousand dong and the monthly fee is 30 thousand dong including VAT. Could you please fill this form?

7. Task 3:
Work in pairs: Imagine that one of you is a clerk at the post office and the other is a customer, make a dialogue for the following situations
1. You want to subscribe to the Lao Dong Daily for a year and have the newspaper delivered to your home every morning before 6:30. Your address is 67 Ngọc Hà street, Hanoi.

8. Suggested conversation:
A: Good morning. Can I help you?
B: Yes. I would like to subscribe to Lao Dong daily newspaper.
A: Yes, how long would you like to get the newspaper?
B: For a year please.
A: where would you like to get the newspaper?
B: At home. I live at 67 Ngọc Hà street.
A: Ok, 67 Ngọc Hà street.
B: Oh, Can I get the newspaper every morning before 6:30?
A: Before 6: 30? Well, it might be a little bit too early. How about before 7:30?
B: Ok. That’s fine. Thank you!
A: All right. Could you fill in this form please?

9. Thank for your attention.