1. 1 AQA ICT AS Level © Nelson Thornes 2008 1 People and ICT Systems Who uses ICT? End users

2. 2 AQA ICT AS Level © Nelson Thornes 2008 2 What examples of end users can you think of? Let’s have a look at some… ICT end users People who use ICT to help them with their work. End user

3. 3 AQA ICT AS Level © Nelson Thornes 2008 3 This office worker is using a word processor to type letters and reports. End user

4. 4 AQA ICT AS Level © Nelson Thornes 2008 4 customer details customer transactions the price list for all his cleaning and repairing services. The owner of this dry cleaners uses special purpose software to keep a record of: End user

5. 5 AQA ICT AS Level © Nelson Thornes 2008 5 A supermarket checkout assistant scans purchased items over a bar code reader. The information produced is an itemised bill for customers. If you scan your own items at a self-service checkout YOU become the end user. End user

6. 6 AQA ICT AS Level © Nelson Thornes 2008 6 These sales people are using presentation software and a digital projector to show worldwide sales statistics during a meeting. End user

7. 7 AQA ICT AS Level © Nelson Thornes 2008 7 Special purpose software is used by this librarian to issue books, keep track of returns and to automatically issue reminders in respect of overdue books. End user

8. 8 AQA ICT AS Level © Nelson Thornes 2008 8 This administrative assistant is using a database management system to find details of schools where trainee teachers can do work placements during their teacher training course. End user

9. 9 AQA ICT AS Level © Nelson Thornes 2008 9 Summary ICT end users: people who use ICT to help them with their work: For example... Data entry clerk Secretary Wages clerk Stock control clerk