1. SV8100 WebPro Open Internet Explorer/Firefox/Internet Browser and type in the IP Address of your phone system. Note: You should have received the IP Address by your install team. IP Address: 192.168.10.1 (example) Login in using your Login ID and Password User Name: cust Password: 2878

2. SV8100 WebPro Your screen should look like this below: Click on “System Data”

3. SV8100 WebPro Time and Date Setup Memory Block 10-XX: Used to change the time and date on the System. Use the memory blocks on the left side of the screen to make further changes to the system. Note: Make sure to click on Apply before changing screens or your changes will not take effect

4. SV8100 WebPro Speed Dialing Numbers and Name Memory Block 13-04: Used to add or make changes to System Speed Dial Names and Numbers. You can enter the number that you wish to dial in the Number field, without a 9, and then you can enter a name that corresponds to the number in the Name field. This Name is what you will see in when using the directory key on your phone. Click Apply when you have made your changes. Note: Default there is 1000 System Speed locations. Note: You are limited to 13 characters for the name entry.

5. SV8100 WebPro Extension Basic Setup Memory Block 15-01: Used to add or make changes to an extension name. Select the extension number to change in the upper right corner. Add or change the name of that extension. Click Apply when finished.

6. SV8100 WebPro Function Keys Memory Block 15-07: Used to program buttons on a phone. For example: a Headset Button, A DSS key (used to see whether someone is one the phone or to speed dial that persons extension. The example below demonstrates how someone would add a DSS key. Click Apply when you are finished making your changes. Note: Some feature buttons will require additional programming by a technician.

7. SV8100 WebPro List of common codes for buttons and required additional data: Common CodeAdditional Data 01 – DSS / One Touch(Extension Number or Service Code) 04 – Background MusicN/A 05 – HeadsetN/A 09 – Night Mode Switching0 = Toggle, Date Mode, Night Mode = 2 10 – Call Forward Immediate(Extension Number or Outside Number) 20 – External All Call PageN/A 22 – Internal All Call PageN/A 78 – In-Skin Conversation Record(Only available on certain systems)* *00 – ICM KeyN/A *01 – Trunk KeyLine Number *03 – Virtual Extension KeyVirtual Extension Number *08 – CAP Key0000 (Assigns the next one available) *(Must be in use today)

8. SV8100 WebPro Class of Service for Extensions Memory Block 20-06: Used to change the Class of Service for an extension. You would use this memory block to change the features assigned to an extension. Example: Extension 101 controls which mode the system is in today and you may want to add that ability to extension 102. You would do this by giving extension 102 a class of 15. Note: Default every extension is assigned a Class of Service of a 1 except for the main extension, usually the receptionist, which would be a Class of Service of a 15.

9. SV8100 WebPro Selectable Display Messages Memory Block 20-16: Used to customize Selectable Display Messaging. This shows on an internal caller's display when this feature is set. Example: Out of Office

10. SV8100 WebPro Toll Restriction Class for Extensions Memory Block 21-02: Used to change an extensions Toll Restriction Class. Example: A lobby extension may be restricted from making long distance calls and assigned a Toll Class of a 3. You may want to remove that restriction by assigning the lobby extension a Toll Class of a 2. Note: Default every extension is assigned a Toll Class of 2.

11. SV8100 WebPro ISDN Calling Party Number Setup for Extensions Memory Block 21-13: Used to add or change Outgoing Caller ID for customer with PRI service. Example: You have an extension that displays the main number on outgoing Caller ID and you want that extension to display the Caller ID of their personal DID number.

12. SV8100 WebPro Walking Toll Restriction Password Setup Memory Block 21-14: Used to add or change the Walking Toll Restriction Password. Example: All extensions are restricted throughout your building and you want the ability to dial long distance but keep the phones restricted. You would assign a password to an unrestricted class then dial the service code plus the password you assign here to access a long distance call. Note: Requires a technician to set up this ability before assigning or changing passwords.

13. SV8100 WebPro Incoming Ring Group Extension Assignment Memory Block 22-04: Used to add or change extension numbers assigned to a Ring Group. Example: Several extensions immediately ring on incoming calls and you may want to add another extension to this group. You would change this here. Note: Default the first 8 extensions are assigned to Ring Group 01. Note: May or May not apply to your system.

14. SV8100 WebPro DID Translation Table Memory Block 22-11: Used to add or change destinations and names of a DID number. The received number is the DID number. The Target Number is where you would assign an extension number that you want to ring on that DID. The Dial-in Name can be assigned so that internal extensions can identify which number was dialed. Example: You have multiple DID numbers that ring one extension. The DID number of 4444 with a name of ABC and 5555 with a name of DEF (last 4 digits of the DID). The extension identifies which number is called by the name is displayed when the phone rings, ABC or DEF. Note: Only applies to customers using a PRI.

15. SV8100 WebPro Call Pickup Groups Memory Block 23-02: Used to add or change Call Pickup Groups. This feature is used to give an extension the ability to pick up other extensions that are ringing.

16. SV8100 WebPro Call Forwarding Fixed Settings Memory Block 24-09: Used to assign Call Forwarding. You can use this feature to assign a destination to an extension that is Call Forwarded in 01. Note: Default is set to the extension number of the Voicemail. Note: To forward a phone off site you must include a 9 before the number

17. SV8100 WebPro DSS Console Key Assignment Memory Block 30-03: Used to assign buttons to a DSS Console. Primarily used to view other extensions in use and as one-touch speed dials to those extensions. Note: Please refer to 15-07 for the most commonly used buttons. Note: Not all buttons available in 15-07 are available in 30-03.

18. SV8100 WebPro Internal Paging Group Assignment Memory Block 31-02: Used to assign extensions to internal page groups. This feature also allows the ability to allow or restrict the ability to receive an Internal All Page. Note: There are 64 internal page groups available. Note: An extension can only be assigned to one group not including an All Page.

19. SV8100 WebPro Door Phone Ring Assignment Memory Block 32-02: Used to add or change Door Phone Ring Assignments. Note: May or May not apply to your system Note: A maximum of 32 extensions can be programmed to ring per Door Phone.

20. SV8100 WebPro ******* Important Notes ******* Modes – As you go through the system programming you will see some memory blocks that list modes in the window. Typically 2 modes are used in the programming of the system. Mode 1 = Day Mode and Mode 2 = Night Mode ************* Please remember to Click Apply before changing screens. When you are finished making changes click “Home” and click “Logout”. ************* If you do not logout the system will wait for period of time before timing out to allow you back in.

21. SV8100 WebPro