1. Bringing it all Together Sierra as Library Services Platform Today and Tomorrow Next Generation Library Services Platform Steven Nielsen Vice President- Strategic Accounts Innovative Interfaces Introducing Sierra

2. Bringing it all Together THE LIBRARY IS

3. Bringing it all Together

4. Current Technology Landscape Shift of library expenses to e-content Prevalent use of mobile devices Expectation by library users of collaborative tools & recommendations Need for easily interconnected systems Evolution of librarians’ role New workflows

5. Bringing it all Together Opportunities for Change Climate and Culture Value for Money User Experience Analytics Library Staff Experience Shared Resources Systems Integration

6. Bringing it all Together Introducing Sierra

7. Bringing it all Together Proven Library Workflow Functionality Power of Open System Architecture with Integrated Resource Management with Robust API Libraries and Cloud Optimization

8. Bringing it all Together Foundational Technology Central Knowledge Base Worklists External System Connections APIsCloud Optimized

9. Bringing it all Together

10. Open by Design. = Open LSP

11. Bringing it all Together Moving Forward Innovative Confidential Not for Public Distribution 2014 First Apps Prove technology to market Foundation for SaaS 2015 More Operations More library ops solutions First SaaS stand alone 2016 & BEYOND New Models New products & services Library all SaaS

12. Bringing it all Together Sierra in 2014 Open Database PostgreSQL Sierra APIs Mobile Worklists App Patron App – Circulation on mobile devices

13. Bringing it all Together Making Sierra Data Available Anywhere Library or 3 rd Party Discovery Interface Bib & Item Services Sierra API Custom Library Reports Library Patron Interface Holds Service Multiple Services Patron Authentication Multiple Services Link with Campus Systems

14. Bringing it all Together APIs = Sierra Data Anywhere Bib & Item Services Patron Authentication Holds Services Fines Payment Services Custom Library Reports Integration with Campus Financials

15. Bringing it all Together Developer Sandbox Validate and test APIs Refine iteratively based on feedback Ensure alignment with real use cases Gather requirements for future releases

16. Bringing it all Together Promoting Success: API Developer Community API Documentation Interactive Sandbox Conceptual Illustration Developer Forum Code Sharing

17. Bringing it all Together API Fully Documented

18. Bringing it all Together With an Interactive Component

19. Bringing it all Together Developers Can Test Queries

20. Bringing it all Together New Partners 20

21. Bringing it all Together Sierra 2014 Core Enhancements COUNTER 4 development for ERM usage statistics Fiscal close enhancements Create lists and Scheduler enhancements View Public Display will link to Encore Circulation enhancements - such as staff alert for expiring patron accounts Print template enhancements

22. Bringing it all Together INN-Reach 2014 Inn-Reach: DCB, NCIP pickup location Seamless interface for Sierra and Millennium o No need for any batch updates or Double Keying Print Management NCIP Initiator to support peer-to-peer circulation for multiple Inn-Reach connections Inn-Reach enhanced matching Enhanced reporting for Inn-Reach libraries - local server lending/borrowing reports

23. Bringing it all Together Mobile by Demand. =

24. Bringing it all Together Focus on “e” and Self Service “e” requires new UI for patron interactions “Service first” expectation to match retail and commercial models

25. Bringing it all Together Core Features of Self Service Native mobile app Leverage mobile hardware to enhance the user experience Direct access for users Access print & “e” together Checkout physical items on mobile device

26. Bringing it all Together More Patron Engagement =

27. Bringing it all Together Mobile opportunities for staff?

28. Bringing it all Together More Staff Efficiencies =

29. Bringing it all Together Focus on Operations: Worklists and Workflows

30. Bringing it all Together Working Mobile

31. Bringing it all Together End-to-End Workflows

32. Bringing it all Together Automated & Streamlined Management

33. Bringing it all Together Next Generations Library Services Platforms from Innovative Questions Thank you!