1. Fecha de presentación Nombre del expositor Cargo del Expositor Feb. 09, 2011

2. Logistic Trends GO GREEN GLOBAL OPERATIONS COST REDUCTION SOCIAL RESPONSABILITYNEW TECHNOLOGIES SECURE DELIVERIES NEW MARKETING STRATEGIES Market evolution New Logistic approach New Business Model Tailor made solutions STRATEGIC ALLIANCESe - SOLUTIONS

3. Specialized delivery market Trends Special requirements & tailor made solutions Great business opportunity through e-commerce & online technology integration Regular clients are becoming more specialized Innovation & quality Value attributes: high speed on time deliveries, security, full national coverage and on line information.

4. ¿Who is Pronto? Grupo ampm ´s Logistic & Specialized parcel delivery business unit 100% Mexican company Focused on B2B / B2C Full National coverage Tailor made solutions Supply Chain integrator

5. Postal Volumes are going down Paperless Paperless e-commerce / B2C e-commerce / B2C Social comunication changes Social comunication changes Demographic changes Demographic changes New consumer channels New consumer channels Wireless internet subscriptions show a 20% increase with a 60% penetration Wireless internet subscriptions show a 20% increase with a 60% penetration - The current economic crisis is causing an even greater decline in volumes then declines already seen as a result of electronic substitution. - If this trend continues 10 years, only 50% of the existing volume will remain. - The only right answer is cost control Source: International Post Corporation 2009

6. 17% 10% 4% 3% 66% Facebook My Space Hi 5 Twitter Otros Social networking in México Companies create a free profile account to reach more than 650 million users around the globe 30 millon of internet users in México 2:54 hrs. = daily connection average time per user Web users growing 24 % per year. 26% of online time is spent on social networks SOURCE: AMIPCI (Asociación Mexicana de Internet) 1.Facebook 2.Metroflog 3.Hi5 4.MySpace 5.Twitter POPULARITY AND USER TRAFFIC

7. Tailor made solutions Integrated Solutions Development We build our solutions based on each client’s unique realities. That customization allows us to best meet their operational needs and provide service of the highest quality. Warehouse Management We offer storage, pick and pack, inventory control, delivery, and specialized distribution and connectivity systems. Specialized Parcels, Delicate Item Transportation and Consolidated Services Our parcel services are ideal for urgent shipments of low volume, and come with tracking guides and performance reports, with or without delivery confirmation form. Integration of Local and Regional Networks The ability to integrate with diverse transportation processes enables us to provide comprehensive solutions for the management and administration of the supply chain with a high degree of punctuality and efficiency.

8. Tailor made solutions In-House Courier We supply our clients with highly trained personnel in order to improve their handling of high-volume deliveries. Courier Rental (Temporary Couriers) Our highly specialized and fully equipped couriers adapt to the requirements of each customer, taking full responsibility for ensuring satisfaction. Available with or without GPS. Charge on Delivery (COD) We offer payment recovery service upon delivery of products. Reverse Logistics We handle scheduled service pickup requests in order to meet clients’ recovery needs.

9. Supply Chain Integration Supplier A Supplier B Supplier C Supplier D Supplier X Supplier Y ManufacturerManufacturer Distributor A Distributor B Distributor C Distributor D Final Consumers SUPPLIER 1 SUPPLIER 1 SUPPLIER 2 SUPPLIER 2 OEM´s OEM´s Distributors Distributors Information flow

10. Integration INTEGRATION WAREHOUSING ORIENTED IT SOLUTIONS CUSTOMER SERVICE SPECIALIZED DELIVERY

11. Strategic sectors Fuente: Revista Expansión Agosto 2010

12. Conclusions Actual recesion as an opportunity for change Global & local competence is growing Go green Technology is a must e-commerce (global & local) Social networking New logistic approach

13. Juan Tamariz juan.tamariz@prontopaq.com www.prontopaq.com ¡GRACIAS!