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© 2015 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 1 Inclusion of Persons with Disabilities Wipro Case Study
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© 2015 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 2 Inclusion – Role of the Corporate Inclusion – an intention or policy of including people who might otherwise be excluded or marginalized Eg. persons with disability, persons belonging to racial or sexual minority groups Specific areas selected for attention as they: are important to be included currently represent a marginalized population need support to reach mainstream levels Role of the Corporate Within the organization Creating a vision and sharing the philosophy Defining a framework to enable inclusion Investing into the journey, practicing Governance of the program In the ecosystem / society Nurturing the ecosystem Sharing experience and learning with industry
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© 2015 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 3 Vision To be an equal opportunity employer and to create an enabling environment Philosophy The “right thing to do” (v/s “for compliance” / “if there is a business case”) Be merit based - the regular process must be inclusive (not “green channel”) Selection process – all channels - Campuses, Specialized Institutes, Referrals, NGOs Performance management Select for mainstream careers (not just roles) Nurture Role models
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© 2015 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 4 Framework for Inclusion of Persons with Disabilities Roles InfrastructureInformation SystemsPeople Policies Awareness Engagement Career Development Recruitment Governance
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© 2015 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 5 Governance Structure
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© 2015 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 6 Inclusion through participation in business Disability CategoryTypes of Business Roles Cerebral PalsyEngineer, Executive Module Leader, Senior Associate, Production Agent Hearing ImpairmentBusiness Analyst, Engineer - Infrastructure, Project Engineer, Senior Specialist Intellectual ImpairmentData Entry Operator Mental Impairment (Psycho-Social) Senior Consultant, Student-Computer Applications Orthopedic Impairment Sr. Software Engineer, Production Agent, Engineer, Assistant Manager, Associates, Executives, Team Leader. Project Leaders, Project Managers Speech ImpairmentEngineer, Desktop Management Senior Associate Visual Impairment Management, Software Specialist, Project Engineer, L2 Helpdesk, Sourcing, Marketing Manager, Sales-Account Manager
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© 2015 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 7 Building Careers – not just creating jobs Performance assessment & feedback mechanism Career conversations with Manager and Staffing Manager Focus on aspirational role opportunities, domain and location Rating distribution is better for employees with disabilities Performance Management Role Rotation Roles basis skill and interest area 26% of employees had role rotation in the year 2014 Growth Opportunities Band progression : trend of progression for employees with disabilities resonates with that for employees without disabilities 41% of employees have gone through progression at least once in total tenure
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© 2015 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 8 Michael Sequeira, Knowledge Management National Award for Best Employee - 2013 Ankit Jindal, Marketing Manager, Wipro Infotech Hellen Keller Award for Role model Employee - 2013 Nupur Jain- Manager CHRD Hellen Keller Award for Role model Employee with Disability - 2009 Role model Employees – leadership pipeline
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© 2015 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 9 A foundation that is continuously strengthened 58 employee policies reviewed for inclusion in letter & spirit –Contingency loans for access aids –Escort for travel pick up and drop Reasonable accommodation policy followed - –Screen magnifiers & reading software –Golf cart to assist in commute within campus –Part time work –Work from Home 110 applications made accessible Accessibility Team: Engineers are trained in WCAG 2.0.Online module developed to train engineers Process improvement to make new applications accessible Kinesics – a sign Language dictionary rolled out Over 500 employees trained on Sign language Participation with NASSCOM to benchmark best practices World Disability Day celebrations –Dress Code –NGO Stalls –Community outreach –Leadership talks Follow UN standard for PwD inclusion readiness * Accessible Physical Infrastructure - to ensure that from ‘entry to exit’ is worry-free - entrance, work-station and common areas Wipro standards include UN Standards All new buildings to be compliant Existing buildings to best extent Periodic reviews
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© 2015 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 10 Example : Wipro Kinesics – for barrier-free communication Wipro Kinesics” is a one stop shop for learning the basics of sign language in the Wipro IT business environment It enhances the communicative environment between Hearing and Hearing disabled employees It is built and maintained by Wipro employees Wipro Kinesics has been recognized by NCPEDP through a Helen Keller Award
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© 2015 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 11 Inclusion in action : keeping with the times Managers & Leaders trained on Sign language Sensitization of vendor organization Nupur Jain has added you to the Diversity and inclusivity group on Yammer. Diversity and inclusivity GO to Group You can post a message to this group by replying to this email. Workplace and community inclusion on Social Media Celebrating International Day of PWD
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© 2015 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 12 CSR initiatives for Persons with Disability Education of Children with Disability (CwD) is a key focus area Our goals are to: –Promote inclusive education in schools –Support education of underprivileged CwD –Promote knowledge-sharing among NGOs in this field –Raise public awareness about disability and inclusive education Focus on supporting NGOs in NCR, Maharashtra, Telangana and Karnataka
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© 2015 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 13 Thank You Sunita Rebecca Cherian Vice President – Human Resources Sunita.cherian@wipro.com
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