2. “Climbing the Ladder to Career Success!” Sponsored by: Deaf in Government March 19, 2015, 9:20 am – 10:00 am Presented by: Cynthia D. Dunn, Director Internal Revenue Service Tax Exempt and Government Entities Division Equity, Diversity and Inclusion

3. About Me Cynthia D. Dunn, Director, Internal Revenue Service (IRS), Tax Exempt and Government Entities (TE/GE), Equity, Diversity and Inclusion (EDI) Highest Ranking Black Official Direct Report to the TEGE Commissioner Longest serving EEO/EDI Director for TE/GE 35+ Year Federal Government Employee EEO/EDI/Diversity/Civil Rights Field since 1992 Life Member of BIG, FAPAC, FEW, SAIGE, Member of most IRS Internal Employee Organizations Proud Mother and Grandmother

4. Have You Mapped Out How You Will Climb the Ladder to Career Success?

5. My Federal Government Career 1980 – 1983United States Department of Agriculture (USDA) (GS-1 to GS-3) 1984 – 1991Department of Defense (DoD), Department of the Army (GS-3 to GS-5) 1991 – 1998USDA (GS-5 to GS-12) 1998 – 2000Export-Import Bank of the U.S. (GS-13) 2000 – PresentInternal Revenue Service (GS-13, GS-14, GS-15 to Senior Manager IR-01)

6. Are You Committed to “Climbing the Ladder to Career Success?”

7. Why Bother with Trying to Climb the Ladder of Career Success? When you “focus on climbing”, you will look at the big picture as simply the entirety of what you’re doing – your ultimate goal and how it relates to everything around it. Think of climbing as an aerial view of your career over a span of time. Once you “climb the ladder” you will be able to answer that age-old question: Where do you see yourself in five years? 10 years? 20 years? This certainly doesn’t diminish the importance of the details, but in order to get an accurate picture of where you are and where you’re going, you need to step back periodically and take a high-level look.

8. Self Assessment: Where are you in your life and career? Ask yourself these questions… –Are you happy with life decisions you’ve made? (If the answer is no, what have you done to change it?) –Are you happy with your current position? –How does your job effect your home life? –What is your ideal job? Have you taken steps towards achieving it? –Are the goals you have set for yourself realistic? –Where do you see yourself in 5-10 years?

9. Barriers that may prevent you from moving forward in your career Mobility Afraid of Change Lack of training Education Political Savvy What barriers are preventing you from reaching your ultimate career goals?

10. Strategies to Overcome Barriers Be Open Minded (Change Your thought Process) Gain confidence Focus on personal development Pursue higher education Preparation Networking! Mobility Don’t Be Afraid to Seek Assistance Afraid of Change Lack of Training Education Political Savvy

11. Why is it so Important to Plan a Career? People tend to lose sight of their career path as the years go by. Before you know it, you would have worked 20 years in the federal government and then you look back and say…I wish I would have developed a career plan. It’s not too late to develop your career plan to list your career aspirations

12. It is only when a person has a clear thought about their career goals and objectives that they get ultimate satisfaction from their job and therefore progress faster.

13. Career Goals and Objectives Dissatisfied with current job –Do not like their work schedules –Do not like a particular colleague in the office –Do not like their manager However, these vague reasons actually serve as a cover for the underlying reasons of all dissatisfaction with jobs – most times, the employee is unaware of or has not given thought to his or her career goals and objectives

14. First Things First… Develop a Career Goal Statement (Short and Long Term) Define your short term and long term vision of your career. What would you like to achieve at any given time frame? You should set up a time limit and check/assess your career statements as corner stones.

15. Questions to Ask Yourself Before Developing Your Career Statement Who are you and what do you want to achieve in life? Why are you interested in this career? What are your values? Why does this career fit you? What do you expect to achieve from this career in the long run? Describe your achievements, experience and qualifications for this career. What do you intend to do in the future?

16. Individual Career Learning Plan (ICLP) Summary Statement Education and Training Job Assignments Developmental Activities Progress is assessed at both the mid-year and year-end performance review. At these points, the plan can be altered to reflect changes in career goals if necessary.

17. Career Development…Things to Consider Market your knowledge, skills, and abilities Find a Coach/Mentor Sponsorship Develop a Career Learning Plan Seek out details and job shadowing opportunities Join internal/external employee organizations (affinity groups) Don’t be afraid to ask…

18. Example of a Career Goal Statement 5 years career goal statement: –To become an expert consultant in the Information Technology (IT) field. Accomplished: –Served on a 120 day detail in the Modernization Information Technology Services (MITS) division. –Gained an experience in IT networking components and products. Means: –I intend to work 5 years at a challenging, cutting edge technology position where I can enhance my skills and knowledge. During these 5 years I will think “BIG” and aim to: –Take new perspectives and eventually manage/influence others. –Communicate with the MITS leaders and senior managers to develop my network. –Learn business management for establishing my business in consulting after these 5 years. After 5 years: –Retire with benefits from the federal government and become an IT consultant

19. Career Goal Statement Exercise 5 years career goal statement: - Accomplished: - Means: - During these 5 years I will think “BIG” and aim to: - After 5 years: -

20. Job Categories Great Workers….WORK! Great Managers…MANAGE! Great Leaders…LEAD! Which category are you currently in? I hope you all desire to be a leader!

21. Focus on Leadership…10 Tips on How to Become a Good Leader Keep Your Word Be Fair and Respectable to All Be a Good Communicator Be Flexible Be Organized Delegate Set an Example Be Consistent Give Praise Ask for Help

22. How Can You Acquire Leadership Skills? Enroll in your agency’s Leadership Courses (ELMS, FLRP, SLRP, XR, XD) Include Leadership Activities in your CDP (ask for developmental details, shadowing assignments, identify a Leadership course) Books 24x7 Seek Mentoring Programs Tuition Assistance Programs (TAP)

23. My Top 6 Lessons Learned during my Career

24. 1. Continue to Climb

25. 2. Be True to Yourself

26. 3. Live Your Life to the Fullest

27. 4. When you come across a barrier, it is only an excuse!

28. 5. Help Others to Climb with You

29. 6. Continue to Dream

30. Dreams do Come True!

31. Will you now join others in “Climbing the Ladder to Career Success?

32. Climbing the Ladder to Career Success…the Sky’s the Limit!

33. Questions

34. Contact Information Cynthia D. Dunn, Director, EDI Internal Revenue Service, TE/GE 999 N. Capital Street, N.E. Washington, DC 20003 Office (202) 317-8651 Blackberry (202) 360-0867 Email: Cynthia.D.Dunn@irs.govCynthia.D.Dunn@irs.gov Contact Information