1. Universal Design - Towards a New Future DIT Grangegorman

4. What is Universal Design?

5. Universal Design Universal Design is the design and composition of an environment so that it can be accessed, understood and used to the greatest extent possible by all people regardless of their age, size, ability or disability. (Synopsis from the Irish Disability Act 2005)

6. United Nations convention on the rights of People with Disabilities 2006 (UNCPD) General Obligation No 4: Governments are: “to undertake or promote research and development of universally designed goods, services, equipment and facilities…”

7. “Good” vs “Bad” design After a century of rapid technological innovation and development Philips (2004) “The Philips Index: Calibrating the Convergence of Healthcare, Lifestyle and Technology. “

8. Built Environment Information and Communication Technology (ICT) Products and Services Core Areas of the CEUD Advance UD with our Key Stakeholders

9. Education Gov Depts & Public Bodies Industry + Standards PWD, Age, Size General Public Professional Bodies CEUD CEUD Stakeholders CEUD Key Stakeholders Involvement and Impact

10. Building for Everyone (BfE) Booklet series 1-9 External environment & approach Entrances & horizontal circulation Vertical circulation Internal environment & services Sanitary facilities Facilities in buildings Building types Building management Planning

11. European Standard in Curriculum for Training ICT professionals in Universal Design Nov 2010 »10 Topics: Target user groups of UD User interfaces and UD User-centred design and UD UD for Web applications UD for Games and consumer electronics Software architecture and UD Assistive technology Evaluation of UD Business cases for UD UD Policy and Legislation

12. Products and Services Education Research report “UD in Third Level Design Curriculum” published Sept 2010 Enterprise partner advisor IRCSET Post Doc on UD Product Design and Universal Design Curriculum Awareness 24 Hour Universal Design Challenge event in Dublin with Helen Hamlyn Centre, Royal College of Art

13. Four Myth busters regarding universal Design Its one size fits all Costly Takes too long – consumers involved Its not cool

14. Ron Mace …. the use of the term universal is unfortunate in that “nothing can be truly universal; there will always be people who cannot use an item no matter how thoughtfully it is designed.

15. However, we can almost always improve on the things we design to make them more universally usable”(1998)

18. Economic appraisal of universal design in transport: Experiences from Norway 2010 The three projects used in the research:: (1) Implementation of a low-floor bus, (2) the implementation of a high curb at a bus stop, and (3) enhanced lighting at bus stops.

19. The relationship between number of passengers served and benefits cost ratios of the three projects examined.

26. Key component consumer involvement in design process while average new product launch times across the global sample was six months, companies in France and Germany were significantly more likely to have launch times of less than three months. these companies are more optimistic about the number of new services they will develop in the coming year, regardless of the economic climate. Open innovation: How to create the right new products, the right way: Outlook is published by Accenture. © 2009 Accenture.

27. Performance and the innovation gap AMR 2008

28. what really distinguishes them as innovators is a powerful drive to understand—and please—the people who buy their products. Open innovation: How to create the right new products, the right way – Accenture 2009

31. Grangegorman Principle 6 - connections

32. 5 P’s

33. Philosophy/Values

34. P1: Philosophy The Centre is dedicated to the principle of universal access, enabling people in Ireland to participate in a society that takes account of human difference and to interact with their environment to the best of their ability. Creating a Social sustainable Environment

35. Philosophy/Values Principles

36. Principle 1: Equitable Use Principle 2: Flexibility in Use Principle 3: Simple and Intuitive Use Principle 4: Perceptible Information Principle 5: Tolerance for Error Principle 6: Low Physical Effort Principle 7: Size and Space for Approach and Use P2: Principles

37. Philosophy/Values Principles People

38. Multi/trans disciplinary teams involving all key stakeholders

39. Karjalainen, Salimäki 2008 New Masters in Design business and technology All shapes and sizes

40. Philosophy/Values Principles People Process

41. Royal Institute of British Architects (RIBA) 2007

42. P4: Process of Universal Design Identify the situation/application Define the universe Involve consumers Adopt guidelines or standards Apply guidelines or standards Plan for accommodations Train and support Evaluate http://www.washington.edu/doit/Brochures/Programs/ud.html

43. Philosophy/Values Principles People Process Personalisation through Participation

44. P5: Personalisation through Participation Personalising services for individual users, eg: User segmentation Awareness and responsivity to changing user needs Personalising services through close government-citizens relations Personalised pro-active services Personalisation through intermediation eGovernance and eParticipation: lessons from Europe in promoting inclusion and empowerment EU Publication 06

45. (Source: http://www.metanamorph.com) Figure 22: Edgar Mueller art installation, Dun Laoghaire, Ireland

46. Invitation to Participate 24 Hour Universal Design Challenge 2010 5 Design Teams 24 Hours Improve Access to Information and Services in Public Places Awards for Winning Designs Operated with EDeAN event Free to Attend Watch this Space

47. “Design is not just what it looks like and feels like. Design is how it works” Steve jobs

48. Thank you