2. What are Conditions of Employment ? Conditions of Employment is a phrase used to describe the terms and conditions that apply to a group of employees It includes clearly defined areas:  Appointments  Pay  Leave of absence – Job-sharing, Career Break, etc.  Maternity Leave  Hours of work  Pension

3. Conditions of Employment extends to more complex areas:  Promotion  Ill- health  Disciplinary Procedures  Amalgamations  Redeployment Conditions of employment are continually evolving

4. INTO Conditions of Employment Team Our dedicated COE Team

5. What is the role of COE Team? Services to general body of members Services to individual members Defend and Protect Retrieve Losses Negotiate and Seek improvements Disseminate Information  Publications, Website, INTOUCH, Eolas  Meetings - Branch Meetings - NQT Meetings - Panel - Sick Leave - Trade Union Training Support work of CEC & Branch / District Officer

6. Services & Support to Individual Members 13,869 individual queries in 2013 INTO Queryline – Telephone: 01-8047700 LoCall: 1850 708 708 Email: coe@into.iecoe@into.ie Information Advice Representation Confidentiality

7. Guess the query?

9.  Total number of telephone queries – 2,275  Biggest single query – 500 maternity leave  Topical issues – Career Break 123; Job Share 239; Teacher Exchange 167  Redeployment panels 156  255 sick leave queries  133 queries on salary and allowances  651 email queries also dealt with Coe Query breakdown January & February 2014

10. WHO DO WE WORK WITH? CPSMA Medmark SCHOOLS MANAGEMENT BODIES INTO MEMBERS DES PAYROLL DPER CORNMARKET EDUCATE TOGETHER TCC COE

11. 3 Key Achievements Improving Job Opportunities - Class Size Campaign Extending Supplementary Panel Rights as a route to permanent employment Maintaining Increments

12. 3 Key Challenges Equalisation of Pay scales Holding on to “the Panel” – especially the Supplementary Panel Restoring Promotion Opportunities

13. How can we help you? Check your website - www.into.iewww.into.ie Attend INTO Meetings but especially Specialist Briefings Call the query line But click before you ring !

14. INTO SERVICE FOCUSED Customer Service Charter for Members Queries will be dealt with in a courteous, friendly and confidential manner within a specified time- frame All calls are logged and tracked Complaints regarding the level of service are addressed by the General Secretary

15. COE Serving your conditions of employment