1. Consortial Administrivia VIVA Central 2 FTE MEMBERS 70 institutions 90 libraries 500 contacts Vendors Sales Reps Vendor Tech v JMU Paper Email Web Labels

2. “Untitled Painting” by Jackson Pollack, 1956, MOMA, NYCity.

3. Consortial Administrivia Issues ICOLC 15, New Orleans Contacts Communication with Members IP Addresses Renewals Internal Management Systems

4. Consortia are Different “The mind is its own place, and in itself, can make heaven of Hell, and a hell of Heaven.” - John Milton

7. Communication with Members “Hell is paved with Good Samaritans.” - William M. Holden

8. NERL Resources Page ICOLC March 15, 2004

22. IP Addresses “ There ain't no rules around here! We're trying to accomplish something!” - Thomas Edison

23. -----Original Message----- From: Kathy Perry [mailto:kperry@gmu.edu]mailto:kperry@gmu.edu Sent: Wednesday, July 23, 2003 10:25 AM To: ABC-CLIO Support; ACS Support; Alex Holzman; Andrea Lopez; AP Support; Boe Horton; Bonnie Burns; Bowker Support; Brian Welch; CIS Support; Factiva Support; Gale Support; Kathy Rotolo; Lora Czarnowsky; Mack Lundy; Mark Mandelbaum; MathSciNet Support; Melanie Vandermark; Nature Support; Neil Christiansen; OCLC Support; Office; OUP Support; Ovid Support; Phyllis Caridi; Proquest Support; Randy Blumenschein; Tim Bennett; UVA etext center c: Claudine Daniel Subject: VIVA XYZ U IP Change VIVA Vendors, XYZ U, one of the VIVA private institutions, is ADDING 216.145.68.128-255 And DELETING the following IP ranges: 208.1.218-219.* and 208.27.8.60. My chart indicates that XYZ U currently subscribes to the following VIVA resources: AP IDEAL Archives (on OCLC ECO), MathSciNet, ACM, CSA, Ulrich's Serials Analysis, CIAO, Encyclopedia Britannica, Gale (AU, BGMI, CA, EAI) HarpWeek Nature Journal FirstSearch OVID (ERIC, PsycINFO, PsycARTICLES) OED OUP Journals Project Muse (full) Proquest - Factiva Stat-USA As always, please double check your lists and please be sure to copy Claudine on any emails about this change. Many thanks, Kathy

25. Renewals “Abandon all hope, you who enter here! ” - Dante Alighieri

26. Internal Management Systems “God don't make no mistakes. That's how He got to be God.” - Archie Bunker

27. Nylink: Database Pros and Cons Enables easy data analysis for staff, members (statistics, activity reports, price tracking) Facilitates targeted marketing by making it easy to identify groups with common characteristics. Leads to streamlined workflow for renewals and member communications. Data can easily be exported to a commercial CRM. Possible web self-service applications being considered. Redundant data entry on spreadsheets and other files. Vendor partners still require different output; there are no standards. Did I mention data entry? Only partly linked to other critical sources of information, such as OCLC activity and billing system. Tricky to set up security parameters, so there is limited staff access What we like:What we live with:

28. Access Database - NyLink

32. Summary “ The trouble with the rat race is that even if you win, you're still a rat. ” - Lily Tomlin