1. 1 Great project managers are brilliant change managers too!

2. 2 www.change-management-institute.com agilechangemanagement.co.uk © 2015 CREDIBILITY Affording you membership and affiliation to a professional industry organisation CAPABILITY Ensuring you have access to opportunities to continually develop and be recognised CONNECTION Local connections within a global community

3. 3 Objectives Agree what change management is Drivers for greater demand for change management skills What does great change management (in a project context) look like? How can you build your skills in this area? Any questions?

4. 4 What is change management? Minimizing resistance to organizational change through involvement of key players and stakeholders A shift in the business culture of an organisation resulting in a change in the underlying strategy and processes that the organisation has used in the past Guiding people through the transition from one way of working to another. Creating a new ‘business as usual’ environment Asking people to abandon what they know and learn new skills, new processes and new systems Continuous improvement

5. 5 Old ways of working Stress, confusion, experiments New ways of working

6. I appreciate what people are losing I appreciate what people are losing I understand what needs to change in business as usual I understand what needs to change in business as usual I have negotiated for resources to support this transition I have negotiated for resources to support this transition I can identify all those impacted by the project deliverables (Customers, Suppliers and Regulators) I can identify all those impacted by the project deliverables (Customers, Suppliers and Regulators) Benefits in project business case realised as project deliverables are adopted Benefits in project business case realised as project deliverables are adopted I am giving my stakeholders relevant information about the impact of my project I am giving my stakeholders relevant information about the impact of my project I have identified the support needed as people transition from old ways of working to new ways of working I have identified the support needed as people transition from old ways of working to new ways of working Those impacted use the project deliverables Those impacted use the project deliverables I know the importance of communicating the drivers for change I know the importance of communicating the drivers for change I have included transition activities in my project plan I have included transition activities in my project plan I have helped those impacted overcome their fear of change I have helped those impacted overcome their fear of change I will assess the readiness for change before my project goes live to maximise the chances of use I will assess the readiness for change before my project goes live to maximise the chances of use

7. 7 Make yourself more marketable I have a need for a Project Manager to work for a major retail bank on a Finance Change Project. This is a purely business change position. The ideal candidate will have long running experience of delivering finance change projects in large banking environments. Excellent stake holder management is also required. agilechangemanagement.co.uk © 2015

8. 8 Make yourself more marketable The Project Manager must be able work around projects that are changing on a day to day basis and has experience in Infrastructure, Software, Development and HR Systems. You will have experience in: Stakeholder Involvement and Management Change Management E-Commerce Communication Infrastructure agilechangemanagement.co.uk © 2015

9. 9 Drivers for greater demand for change management skills

10. 10

11. 11 What does great change management look like?

12. 12 Great transition planning 1.Requirements and project scoping – identifies the project deliverables and starts an understanding of how business as usual might need to change 2.Impact assessment – identifies who is going to be affected and how they are going to be affected, so can help work out what needs to change and what can be retained 3.Testing of project deliverables – understanding how things work and generates ideas about how they might be used in practice 4.Change readiness assessment – what preparation is needed to get ready for the change agilechangemanagement.co.uk © 2015

13. 13 Great transition planning Holding onto the current situation Putting the change into a wider context Making the change happen Adding more to the change

14. 14 Twitter: @AgileMelanie Linkedin: Melanie Franklin YouTube: AgileCM melanie@agilechangemanagement.co.uk 07960 995262 www.agilechangemanagement.co.uk Further resources Join me on my next course 18-22 May