Innovative Practices of Libraries in Southeast Asia: A 7-year Study of Exciting, Best Practices John Hickok, MLIS, MA Instructor / Librarian California.

Innovative Practices of Libraries in Southeast Asia: A 7-year Study of Exciting, Best Practices John Hickok, MLIS, MA Instructor / Librarian California State University Fullerton, California, USA

How did this research come to be?

2005-2006 = research/travel grant on library conditions in Asia

How did this research come to be? 2007-2011 = continued visits & communication

The result: hundreds of libraries evaluated! l

Two disclaimers of this paper/presentation:

1.The libraries showcased are only a sampling. There are thousands of libraries in SEA…so it is impossible to mention them all.  Libraries visited

Two disclaimers of this paper/presentation: 2.Since all libraries have different economic circumstances, the libraries showcased are not prescriptive “one-size-fits-all” solutions.

1. Preservation/Conservation

Academic

1. Preservation/Conservation Academic Chiang Mai University (Thailand): scanning Buddhist texts http://www.mekongpress.com/subregion/thailand/scanning-the-past/

1. Preservation/Conservation Academic National Univ. of Singapore: historic Chinese papers http://libportal.nus.edu.sg/frontend/web/resources/library-initiatives/digitized-collections

1. Preservation/Conservation Academic University of Malaya (Malaysia): historic photos http://ummemory.um.edu.my/ummemory/index.php/about

1. Preservation/Conservation Public/School

1. Preservation/Conservation Public/School National Library of Laos: historic Lao writings http://www.laomanuscripts.net/en/index

1. Preservation/Conservation Public/School National Library of Myanmar: historic palm leaves http://www.nlm.gov.mm/index.php?option=com_library&view=library&cid=3&tid=0&Itemid=91&lang=en

1. Preservation/Conservation Public/School National Library of Indonesia: historic texts http://www.pnri.go.id/KoleksiManuskrip.aspx

2. Resource Sharing/Networking

Academic

2. Resource Sharing/Networking Academic U. of Indonesia: union catalog all campus libraries http://www.digilib.ui.ac.id/opac/themes/libri2/

2. Resource Sharing/Networking Academic Brawijaya U.: multi-catalog of campus libraries http://www.digilib.ui.ac.id/opac/themes/libri2/

2. Resource Sharing/Networking Academic Eastern Visayas Library Network: consortium http://groups.yahoo.com/group/evlibnet/

2. Resource Sharing/Networking Academic Provincial University Library Network (Thailand): consortium http://groups.yahoo.com/group/evlibnet/ http://groups.yahoo.com/group/evlibnet/

2. Resource Sharing/Networking Academic Indonesia: start of a union catalog (mix of academic & public) http://groups.yahoo.com/group/evlibnet/ http://groups.yahoo.com/group/evlibnet/

2. Resource Sharing/Networking Public/School

2. Resource Sharing/Networking Public/School u-Pustaka Portal (Malaysia)…7 public libraries portal http://www.u-library.gov.my/portal/web/guest/u-library_services

2. Resource Sharing/Networking Public/School Manila Pub. Libraries (Phil.)…4-library consortiuml http://publiclibrariesconsortium.wordpress.com/

2. Resource Sharing/Networking Public/School Singapore Public Libraries: “Return on any branch” http://www.nlba.sg/library-professionals/view/library-executive-programme-lep

3. Digital Libraries

Academic

3. Digital Libraries Academic USM (Malaysia), VNU-HCMC (Vietnam): e-repositories http://eprints.usm.my/view/types/http://eprints.usm.my/view/types/ & http://www.vnulib.edu.vn:8000/dspace/http://www.vnulib.edu.vn:8000/dspace/

3. Digital Libraries Academic Petra Christian U. (Indonesia): multimedia e-repository http://www3.petra.ac.id/desa-informasi/index.php?lang=en

3. Digital Libraries Academic A list of Southeast Asia academic libraries with e-repositories http://aunilo.wordpress.com/repositories/

3. Digital Libraries Academic GMU (Indo), VNU-HCMC (Vietnam), St.Louis U. (Phil): proxy servers http://lib.ugm.ac.id/exec.php?app=site&act=dblangganhttp://lib.ugm.ac.id/exec.php?app=site&act=dblanggan ; http://gralib.hcmuns.edu.vn/resources_en/ ; http://libraries.slu.edu.ph/e-journals.phphttp://gralib.hcmuns.edu.vn/resources_en/http://libraries.slu.edu.ph/e-journals.php

3. Digital Libraries Public/School

3. Digital Libraries Public/School Singapore Public Library: e-content (newspapers, encyc., etc.) http://newspapers.nl.sg/http://newspapers.nl.sg/ & http://infopedia.nl.sghttp://infopedia.nl.sg

3. Digital Libraries Public/School “TK Park” Public Library (Thailand): e-books, e-content, etc. http://www.tkpark.or.th/tk/index.php?option=com_content&view=frontpage&Itemid=21&lang=en

4. Information Literacy Promotion

Academic

4. Information Literacy Promotion Academic Instant Message Chat Reference assistance: Ateneo de Manila University Library (Philippines) University of the Philippines Diliman Library University of Brunei Darussalam Library Vietnam National University HCMC Nat. Sci. Library Srinakharinwirot University Library (Thailand)

4. Information Literacy Promotion Academic University of Malaya (Malaysia): required Info. Lit. class http://www.umlib.um.edu.my/fcontents.asp?tid=16&cid=27&p=5&vs=en : http://www.umlib.um.edu.my/fcontents.asp?tid=16&cid=27&p=5&vs=en

4. Information Literacy Promotion Academic NTU (Singapore): many IL workshops, angromoted online. http://www3.ntu.edu.sg/lib/LIP/programs.htm http://www3.ntu.edu.sg/lib/LIP/programs.htm

4. Information Literacy Promotion Academic Royal U. of Phnom Penh (Cambodia): required IL classes http://www.rupp.edu.kh/center/ls/lbservice/service.php http://www.rupp.edu.kh/center/ls/lbservice/service.php

4. Information Literacy Promotion Academic Thammasat University (Thailand): training videos http://www.youtube.com/watch?v=WhDyUQegHhkhttp://www.youtube.com/watch?v=WhDyUQegHhk

4. Information Literacy Promotion Academic University of Brunei: training videos http://www.youtube.com/watch?v=MZ1fXWGxVQshttp://www.youtube.com/watch?v=MZ1fXWGxVQs

4. Information Literacy Promotion Academic De La Salle University (Philippines): training videos http://www.dlsu.edu.ph/library/tutorials/ http://www.dlsu.edu.ph/library/tutorials/

4. Information Literacy Promotion Academic Ramkhamhaeng University Library (Thailand): training videos http://www.lib.ru.ac.th/service/lib_itcorner.html http://www.lib.ru.ac.th/service/lib_itcorner.html

4. Information Literacy Promotion Public/School

4. Information Literacy Promotion Public/School Singapore Public Library: multiple forms of Reference (SMS, etc.) http://m.nlb.gov.sg/ http://m.nlb.gov.sg/

4. Information Literacy Promotion Public/School Quezon City Public Library (Philippines): IM chat http://www.qcpubliclibrary.org/askalibrarian.php http://www.qcpubliclibrary.org/askalibrarian.php

5. Reading Promotion

Academic

5. Reading Promotion Academic Ngee Ann Polytechnic (Singapore): reading contests/prizes http://www.qcpubliclibrary.org/askalibrarian.php http://www.qcpubliclibrary.org/askalibrarian.php

5. Reading Promotion Academic Islamic University of Indonesia library: book fairs http://www.uii.ac.id/content/view/1722/257/ http://www.uii.ac.id/content/view/1722/257/

5. Reading Promotion Academic International Islamic University of Malaysia: leisure reading areas http://www.iium.edu.my/reading-areas http://www.iium.edu.my/reading-areas

5. Reading Promotion Public/School

5. Reading Promotion Public/School Singapore National Library: “Molly” e-bookmobile http://www.nlb.gov.sg/Corporate.portal?_nfpb=true&_windowLabel=PRHandler_1&PRHandler_1_actionOverride=%2FIB MS%2FcorpHomePR%2FcorpPRHandler%2Fdetail&PRHandler_1detailId=498&PRHandler_1mediaType=1&_pageLabe l=Corporate_page_ne_pressreleases ; http://www.youtube.com/watch?v=yE16xywhz-M http://www.nlb.gov.sg/Corporate.portal?_nfpb=true&_windowLabel=PRHandler_1&PRHandler_1_actionOverride=%2FIB MS%2FcorpHomePR%2FcorpPRHandler%2Fdetail&PRHandler_1detailId=498&PRHandler_1mediaType=1&_pageLabe l=Corporate_page_ne_pressreleaseshttp://www.youtube.com/watch?v=yE16xywhz-M

5. Reading Promotion Public/School Indonesia National Library: “Pusteling” e-bookmobile http://eprints.rclis.org/16497/http://eprints.rclis.org/16497/

5. Reading Promotion Public/School HCMC (Vietnam) General Sciences (public) Library: “Reading Day” http://www.gslhcm.org.vn/contents/su_kien_va_trien_lam/tin_tuc/tin_hoat_dong/2010/quy_2/ngay_hoi_doc_sach_2010?set_language=en&cl=en

5. Reading Promotion Public/School Singapore Public Library: trading card reading promotion for boys http://www.pl.sg/PL.portal?_nfpb=true&_pageLabel=PlJustBrowseContentPage2&_content=QuestMain&_nfls=false http://www.pl.sg/PL.portal?_nfpb=true&_pageLabel=PlJustBrowseContentPage2&_content=QuestMain&_nfls=false

5. Reading Promotion Public/School Penang (Malaysia) Public Library: international storytelling festival http://seri.com.my/v3/index.php?option=com_content&view=article&id=120&Itemid=53 http://seri.com.my/v3/index.php?option=com_content&view=article&id=120&Itemid=53

5. Reading Promotion Public/School Naga City (Philippines) Public library: “Rewards Program” for book use http://www.naga.gov.ph/library/bestpractices110308.html http://www.naga.gov.ph/library/bestpractices110308.html

5. Reading Promotion Public/School Davao City (Philippines) Public Library: “book day”drawing 1700 people! http://www.davaocity.gov.ph/citylib/view.aspx?type=1&id=11http://www.davaocity.gov.ph/citylib/view.aspx?type=1&id=11

6. Library facilities

Academic

6. Library facilities Academic UNIMAS & UTHM (Malaysia): 24-hour reading rooms http://www.cais.unimas.my/index.php?option=com_content&view=article&id=73&Itemid=405http://www.cais.unimas.my/index.php?option=com_content&view=article&id=73&Itemid=405, http://lms.uthm.edu.my/equip/elibrary/e_library_facilities.jsp

6. Library facilities Academic Hue University (Vietnam): new “learning-focused” Reference area http://www.lrc-hueuni.edu.vn/aboutE/about.htmhttp://www.lrc-hueuni.edu.vn/aboutE/about.htm

6. Library facilities Academic Nanyang Technological University: Information Commons http://www.cais.unimas.my/index.php?option=com_content&view=article&id=73&Itemid=405http://www.cais.unimas.my/index.php?option=com_content&view=article&id=73&Itemid=405, http://lms.uthm.edu.my/equip/elibrary/e_library_facilities.jsp

6. Library facilities Academic Singapore Management University: Information Commons http://www.las.org.sg/LSKLibrarySocLearn.pdf http://www.las.org.sg/LSKLibrarySocLearn.pdf

6. Library facilities Academic University of the Philippines Engineering Library: Information Commons http://www.youtube.com/watch?v=0KLn9-cMe94http://www.youtube.com/watch?v=0KLn9-cMe94, http://uplibrarybulletin.wordpress.com/2010/03/08/college-of- engineering-librarys-the-learning-commons-facility-opens-on-march-18/http://uplibrarybulletin.wordpress.com/2010/03/08/college-of- engineering-librarys-the-learning-commons-facility-opens-on-march-18/

6. Library facilities Academic King Mongkut's University of Technology Thonburi Library (Thailand) http://www2.lib.kmutt.ac.th/klinics/index.html, http://www.lib.kmutt.ac.th/klinics/doc/NetGen_KMUTTLIB.pdf http://www2.lib.kmutt.ac.th/klinics/index.htmlhttp://www.lib.kmutt.ac.th/klinics/doc/NetGen_KMUTTLIB.pdf

6. Library facilities Public/School

6. Library facilities Public/School Cambodia school library: revitalization by NGO donation http://www.ceefoundation.org/index.php?option=com_content&view=category&layout=blog&id=51&Itemid=97. http://www.ceefoundation.org/index.php?option=com_content&view=category&layout=blog&id=51&Itemid=97

6. Library facilities Public/School Provincial library in Philippines: new audiovisual room http://dipologcity.com/ZDNPublicLibrary.htm http://dipologcity.com/ZDNPublicLibrary.htm

6. Library facilities Public/School Bangkok (Thailand) Discovery Learning Library: Information Commons http://www.youtube.com/watch?v=E_GMg3KZ1bk http://www.youtube.com/watch?v=E_GMg3KZ1bk

6. Library facilities Public/School Sarawak State Public Library: Children’s Information Commons http://www.pustaka-sarawak.com/Pustaka-Sarawak/our_services.php?do=children_infotheque http://www.pustaka-sarawak.com/Pustaka-Sarawak/our_services.php?do=children_infotheque

7. New Technology

Academic

7. New Technology Academic National University of Singapore: info guides directly to mobile phones http://www.lib.nus.edu.sg/mlb/guides/mobile.html http://www.lib.nus.edu.sg/mlb/guides/mobile.html

7. New Technology Academic Mahidol University (Thailand) Medical Library: QR-barcodes to links http://www.medlib.si.mahidol.ac.th/ http://www.medlib.si.mahidol.ac.th/

7. New Technology Academic Nanyang Polytechnic Library (Singapore): SMS to find RFID books http://www.las.org.sg/pa_cw.pdfhttp://www.las.org.sg/pa_cw.pdf ; http://library.nyp.edu.sg/portal/page?_pageid=40,1109592&_dad=portal&_schema=PORTALhttp://library.nyp.edu.sg/portal/page?_pageid=40,1109592&_dad=portal&_schema=PORTAL

7. New Technology Academic Gadjah Mada Univ. Library (Indonesia): SMS for book reservations/reminders http://lib.feb.ugm.ac.id/blog/?p=18

7. New Technology Academic Incorporating facebook: UP (Phil.), USU (Indo.), UM (Malay.) / 9,600+ 8,600+ 8,500+

7. New Technology Academic Incorporating twitter: UiTM (Malay), UST (Phil.), Tham. (Thai) /

7. New Technology Academic Pannasastra U.(Cambodia) & Airlangga U.(Indonesia): new online catalogs http://www.puc.edu.kh/library/mainfirst.htmlhttp://www.puc.edu.kh/library/mainfirst.html, http://otomasi.lib.unair.ac.id/http://otomasi.lib.unair.ac.id/

7. New Technology Public/School

7. New Technology Public/School Quezon City Public library (Philippines): interactive website tour http://www.qcpubliclibrary.org/libtour.php

7. New Technology Public/School Singapore Public Library: Library designed for mobile phones http://m.nlb.gov.sg/ http://m.nlb.gov.sg/

7. New Technology Public/School Perak State Public Library (Malaysia): using social media http://www.ppanpk.gov.my/peraklib/index.php ; http://www.perpustam.gov.my/ http://www.ppanpk.gov.my/peraklib/index.phphttp://www.perpustam.gov.my/

7. New Technology Public/School Naga City & Pandan Panay Public Libraries (Philippines): online catalogs http://naga.gov.ph/library/onlinecatalog/index.htmlhttp://naga.gov.ph/library/onlinecatalog/index.html ; http://www.ladiosolibrary.org/?page_id=4http://www.ladiosolibrary.org/?page_id=4

8. Technical / Processing

Academic

8. Technical / Processing Academic Silkaporn U. (Thailand): uses staff blogs, wiki’s, and RSS’s http://www.snc.lib.su.ac.th/snclibblog/ http://www.snc.lib.su.ac.th/snclibblog/

8. Technical / Processing Academic Nanyang Polytechnic Library (Singapore): e-roster for library staff duties: http://www.las.org.sg/pa_cw.pdf http://www.las.org.sg/pa_cw.pdf

8. Technical / Processing Academic Gadjah Mada U.(Indonesia): paperless office (PLO) staff communication http://plo-lib.ugm.ac.id/ http://plo-lib.ugm.ac.id/

8. Technical / Processing Public/School

8. Technical / Processing Public/School Kuala Lumpur Public (Malaysia): ID-tied registration & printing cards http://www.malaysian-explorer.com/kualaLumpurLibrary.html http://www.malaysian-explorer.com/kualaLumpurLibrary.html

8. Technical / Processing Public/School Penang Public (Malaysia): RFID tags to its entire collection http://www.upmraflatac.com/northamerica/eng/news/presscenter/2009/43_72708.asp http://www.upmraflatac.com/northamerica/eng/news/presscenter/2009/43_72708.asp

9. Marketing

Academic

9. Marketing Academic UP (Philippines): library branding contest http://uplibrarybulletin.wordpress.com/?s=contesthttp://uplibrarybulletin.wordpress.com/?s=contest

9. Marketing Academic UP Engineering Library (Philippines): “I love my Library” campaign http://iluvmylibrary.blogspot.com/ http://iluvmylibrary.blogspot.com/

9. Marketing Academic Bangkok U. (Thailand): library promo video contest & book fair http://library.bu.ac.th/news/news/i_love_library/i_love_library.html http://library.bu.ac.th/news/pictures/bulibfiar2010/bulibfair.html http://library.bu.ac.th/news/news/i_love_library/i_love_library.html http://library.bu.ac.th/news/pictures/bulibfiar2010/bulibfair.html

9. Marketing Academic Khon Kaen U. (Thailand): subtly romantic library music video, over YouTube http://www.youtube.com/watch?v=atWG0JrkjM4 http://www.youtube.com/watch?v=atWG0JrkjM4

9. Marketing Academic Brawijaya and Gadjah Madah U. (Indonesia): corporate sponsorships http://www.pustakaindonesia.org/?p=170, http://www.ugm.ac.id/en/?q=news/ugm-accepts-books-and-e-books-donation-sampoerna-foundation http://www.pustakaindonesia.org/?p=170http://www.ugm.ac.id/en/?q=news/ugm-accepts-books-and-e-books-donation-sampoerna-foundation

9. Marketing Public/School

9. Marketing Public/School Vientiane (Laos) Public Library: press coverage of grand opening: http://www.accu.or.jp/appreb/02/02-02/02-02country/previous/prev_la.html#22 http://www.accu.or.jp/appreb/02/02-02/02-02country/previous/prev_la.html#22

9. Marketing Public/School Marketing Vietnam’s improved public libraries: Gates Foundation funds http://asiafoundation.org/in-asia/2011/09/07/unlocking-the-potential-of-vietnams-libraries/ http://asiafoundation.org/in-asia/2011/09/07/unlocking-the-potential-of-vietnams-libraries/

9. Marketing Public/School Singapore school libraries: “Redesign your Library” contest: http://www.straitstimes.com/BreakingNews/Singapore/Story/STIStory_790845.html http://www.straitstimes.com/BreakingNews/Singapore/Story/STIStory_790845.html

9. Marketing Public/School News story of Brunei public libraries: http://bruneitimes.com.bn/news-national/2012/03/20/public-libraries-gear-more-activities-during-school-holidays http://bruneitimes.com.bn/news-national/2012/03/20/public-libraries-gear-more-activities-during-school-holidays

In conclusion:

In conclusion: Yes, still huge challenges…

In conclusion: Yes, still huge challenges… But exciting examples of progress!

Thank you Terima Kasih