1. MSU IT Exchange February 4, 2009 Welcome!

2. Agenda Announcements Community ID –Matt Kolb, Academic Technology Services Video Conferencing –John Ford and Pete Redovich, Health Information Technologies (HIT) January 2009 IT Environment Document –Dave Gift, Vice Provost for Libraries, Computing, and Technology

3. Community ID

4. Background The College of Osteopathic Medicine (COM) is expanding to two sites in southeast Michigan –Macomb University Center –Detroit Medical Center The College of Human Medicine is expanding to one site in Grand Rapids. Video conferencing has been identified as the delivery method for expansion in both colleges.

5. What is Video Conferencing? The simultaneous, real-time transmission of video and audio between two or more points in both directions. Can include data. Between two locations: point-to-point Between three or more locations: multi-point. You can use a built in MCU for bridging or use a stand alone MCU for multi-point conferencing.

6. Ed Tech Challenges Many Environmental Concerns Lighting: –People must be lit for broadcast as well as for local functionality Minimal glare Minimal shadows –Viewing areas must be kept dark

7. Ed Tech Challenges Content: –must be digital to be broadcast-ready –must allow for “improvisation” and creativity Video: –most variable in its importance: –The presenter who “talks with hands” vs. the “talking head” presenter Degree of audience detail required in discussion mode

8. Ed Tech Challenges Video Conferencing The Network The single most important thing. Without it, everything fails.

9. Ed Tech Challenges Video Conferencing

10. Can Merit Help? We are currently in the last week of our Merit Video Conferencing Monitoring Pilot. –40 port hours scheduled a week. –Use Merit MCU for connecting Southeast Michigan sites and East Lansing –Monitoring statistics provided with real time and alerts inculded –We hope to proactive when connectivity issues arise with real time monitoring technology

11. Merit Network Measurement Node Video Conferencing Codec Merit MCU Campus Border Merit Network Measurement Node Video Conferencing Codec Merit Network Measurement Node Video Conferencing Codec Merit Network Measurement Node Ann Arbor Merit Campus Detroit DMC Campus Detroit Macomb Campus East Lansing MSU Main Campus Merit Network

12. A normal electrocardiogram from an elderly woman in which the electrical position of the heart is horizontal. The electrical axis is about -30°. Friedman HH. Diagnostic Electrocardiography and Vectorcardiography. New York: McGraw-Hill; 1971.

13. Instructional Design Multiple styles of instruction Several multi-media types –PowerPoint –Digital video –Document camera –Digital word documents Multiple interaction types –Instructor to student –Student to instructor –Student to student

14. A normal electrocardiogram from an elderly woman in which the electrical position of the heart is horizontal. The electrical axis is about -30°. Friedman HH. Diagnostic Electrocardiography and Vectorcardiography. New York: McGraw-Hill; 1971.

15. Selecting Video Conferencing Equipment Invited both LifeSize and Polycom to provide demonstrations of video conferencing systems Asked Laurence Bates from the College of Education for input on their current Polycom implementation Purchased two LifeSize Room systems for extended testing Used two Polycom HDX systems for our Pilot Study for COM

16. Based on Our Experience with Video Conferencing Equipment LifeSize systems are good for small scale conferencing. The user interface needs more work. The audio/video connections are very simple. Excel at multipoint conferencing. Value for cost. Polycom HDX systems audio and microphones are outstanding. The user interface is not optimal but more straight forward than LifeSize. The HDX 9004 is well suited for large scale video conferencing with pro style audio/video connections. Be very detailed in the review of what comes with the system.

21. MSU-COM Synchronous Learning Pilot Study Structure and Outcomes Presenter: John McDaniel, MA Academic Technology Coordinator Health Information Technology - Educational Technology Group

22. MSU-COM Synchronous Learning Pilot Study Purpose –To identify the multi-faceted elements needed to deliver effective synchronous education at multiple sites - before we spent any money Pilot Study Members –K. Hortos, G.Willyerd, G.Riegle, J. McDaniel, P. Lovell, M. Hodgins, P. Redovich, S. Balmer

23. MSU-COM Synchronous Learning Pilot Study Pilot Study Design: –6 testing dates Jan. - March 2008 –2 testing classrooms E105 Fee (broadcasting classroom, seats 148) E202 Fee (far site classroom, seats 110) –12 Lecture blocks for feedback –36 participating students divided into 2 groups Group room assignments split between the 2 testing classrooms

24. E105 Fee Hall Instructor View

25. E202 Fee Hall w/Polycom SD and VNC

26. MSU-COM Synchronous Learning Pilot Study Instructional Media PowerPoint presentations Word documents CD-ROM Slides Transparencies Laser pointer Computer mouse pointer

27. MSU-COM Synchronous Learning Pilot Study Broadcast Systems –Whatever we had on hand Mediasite Live Polycom SD (Standard Definition) –Whatever we could borrow Lifesize Room HD Polycom HDX 8000 and 9000 series Lots of audio gear from MSU Museum and Wharton Center

28. MSU-COM Synchronous Learning Pilot Study Presentation Styles Traditional lecture format with questions (N=10) Case presentation with classroom participation (N=1) Panel presentation with class discussion (N=1) i-Clicker participation (N=2)

29. MSU-COM Synchronous Learning Pilot Study Suggestions for Immediate Improvement in the “local” Classroom Repeat questions before answering Use computer mouse pointer Use appropriate font size in PowerPoint or other digital documents More i-Clicker implementation

30. At the far site (E202), which of the following elements is most important? Student Ratings 1.Audio (hearing presenter) 2.Content (PPT, CD-ROM) 3.Video (seeing presenter)

31. MSU-COM Synchronous Learning Pilot Study Student Feedback Questionnaire (5-point Likert scale) 1.Seeing the instructor assisted with my comprehension of the lecture content. 2.Seeing the projected material assisted with my comprehension of the lecture content. 3.I could hear the instructor clearly. 4.I could hear the far site participant’s comments/questions clearly. 5.The instructor’s attention to the far site was a distraction to me.

32. Student Feedback Both Sites (Rooms E105/E202) Positive Seeing instructor Using mouse pointer Quieter room Larger video screen i-Clicker participation Negative Hearing questions Asking questions Instructor moving out of frame Unable to see demo Not like being in class Unable to see laser pointer Audio issues

33. MSU-COM Synchronous Learning Pilot Study Student Suggestions For Improvement Use computer mouse pointer Use PowerPoint with appropriate font size Repeat questions before answering More i-Clicker use Signal light for far site questions Stand within the camera viewing area

34. Questions?

35. IT Environment

36. Open Discussions

37. Next Meeting Wednesday, April 8, 2009 3:30 p.m. Erickson Kiva