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SESSION OBJECTIVES At the conclusion of this training session, we will learn: How we demonstrate accountability in our work unit How we can recognize.

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Presentation on theme: "SESSION OBJECTIVES At the conclusion of this training session, we will learn: How we demonstrate accountability in our work unit How we can recognize."— Presentation transcript:

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3 SESSION OBJECTIVES At the conclusion of this training session, we will learn: How we demonstrate accountability in our work unit How we can recognize all problems & concerns have merit and take ownership of these issues until resolved Ways in which we can provide & accept feedback About “Words and Actions that show ICARE”- the approved key words and key actions model.

4 BJWCH Values Conversation Tool

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13 DON’T CARE WORDS AND ACTIONS Exasperated actions

14 DON’T CARE WORDS AND ACTIONS Exasperated actions

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