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STAMPING OUT BAD DOCUMENTATION: A COMPLETE AUDIT CYCLE Gemma Gough & Katie Mageean ST1 Paediatrics, Royal United Hospital, Bath dr.g.gough@googlemail.com; katie.mageean@nhs.net BACKGROUND: Accurate documentation in patient notes is a legal requirement and is vital for effective communication, and ultimately good patient care. Its importance is highlighted as an essential aspect of Good Medical Practice by the General Medical Council 1. AIM: To audit current documentation standards in the paediatric department (Children’s Ward and NICU) of the Royal United Hospital, Bath, to make appropriate recommendations and assess their effectiveness through re-audit. METHOD: The Audit Cycle 1& 5. Criteria and standards set/revised: 9 criteria based on guidance from professional bodies 1-3 and local trust policy. Standards set at 100% for each criteria. 2&6. Data collection: All inpatient notes audited (5 entries from each set of notes); each entry assessed against set criteria. 3&7. Results and Feedback: Audit data presented to paediatric department, recommendations agreed upon. 4. Recommendations implemented: Personalised stamps introduced with Name & GMC No. CRITERIACYCLE 1 (n=188) CYCLE 2 (n=161) Patient ID x 3 (Name, DOB, NHS/Hospital No.) 2190 Entry Dated8393 Entry Timed7483 Entry Titled5258 Name Signed8996 Name Printed6583 GMC No. (Non-doctors excluded) 427 Bleep/contact No.5745 Designation5867 Table 1. Results for fulfilment of each criteria, expressed as a percentage of all entries Compliance (%) 90-100 75-89 <75 RESULTS: DISCUSSION: Cycle 1: No entry fulfilled all 9 criteria Weakest areas were 3 points of patient ID (on the front and back of the page) and GMC No. Audit presented in departmental meeting to raise awareness, and recommendations made: Personalised name/GMC No. stamps (bought voluntarily by a small number of junior doctors) Patient ID labels in all patient notes (not implemented prior to cycle 2, but under discussion) 3 points of patient ID required on front of page only, in line with local trust guidance Cycle 2: 7% of entries fulfilled all 9 criteria with improvement in all areas except bleep/contact no. Greatest improvements seen in patient ID and GMC No. Further recommendations made to provide all clinicians with personalised stamps, continue discussion regarding provision of patient ID labels, and maintain awareness of documentation standards through regular re-audits and discussion. CONCLUSION: Documentation in the paediatric department was below ideal standards, which could have a significant impact on patient care. The introduction of personalised stamps and raising awareness of the importance of documentation has improved documentation standards in the department. The trust is now providing stamps for all new starters. This will contribute to continued improvement in documentation and patient safety. References: 1 Good Medical Practice guidelines (2013) www.gmc-uk.org/guidance/good_medical_practice.asp 2 MPS Factsheets- Medical Records www.medicalprotection.org/uk/england-factsheets/medical-records 3 Generic medical record keeping standards- Royal College of Physicians www.rcplondon.ac.uk/resources/generic-medical-record-keeping-standards
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