1. Finance & Accounting Transformation Trade-Offs Mark Champion ACMA MCMI EMRG Annual Sourcing Summit Tue 19 th June 2012

2. F&A “Consensus” Transition Centralisation to European SSC Centralisation to European SSC No real business support / buy in No real business support / buy in No requirement to standardise processes / systems No requirement to standardise processes / systems Consultants departed at go-live Consultants departed at go-live High Speed Low Cost High Quality

4. F&A “Disciplined” Transformation “Right touch” project management “Right touch” project management Team approach with consultants & outsourcer Team approach with consultants & outsourcer Simplified and standardised processes & systems Simplified and standardised processes & systems Change Management Board Change Management Board High Speed Low Cost High Quality

5. Successes of Disciplined Transformation Single entity created from 19 European companies covering 41 countries Single entity created from 19 European companies covering 41 countries Inefficient intercompany processes eliminated Inefficient intercompany processes eliminated Documentation of key business processes Documentation of key business processes Rapid implementation Rapid implementation “Surprise” processes rapidly outsourced “Surprise” processes rapidly outsourced

6. Outsourcing of Systems Accounting processes Star players identified in off shore team Star players identified in off shore team Commitment from outsourcer to support retention specifically for this team Commitment from outsourcer to support retention specifically for this team Strong commitment from on shore team to transfer the work successfully Strong commitment from on shore team to transfer the work successfully Simplified processes prior to transition Simplified processes prior to transition Developed tools to support offshore team Developed tools to support offshore team Detailed training plan and joint reporting back to senior management during transition Detailed training plan and joint reporting back to senior management during transition Clear KPI’s set & active monitoring thereof Clear KPI’s set & active monitoring thereof Motivation of teams through recognition from client including high profile awards. Manage offshore & onshore as one team as far as possible Motivation of teams through recognition from client including high profile awards. Manage offshore & onshore as one team as far as possible

7. For Further Information and Networking: Mark Champion ACMA MCMI Email: mark.champion@virgin.net http://uk.linkedin.com/pub/mark-champion/11/376/504