1. © 2013 Autodesk Autodesk Labs & Autodesk Beta Scott Sheppard Program Manager, Autodesk Labs Expert Elite 2013

2. © 2013 Autodesk Labs vs. Beta

3. © 2013 Autodesk Development Stages

4. © 2013 Autodesk Customer Participation  Labs  Publicly available  Browse freely  Beta  Product teams  Exclusions  Banned countries  Competitors  Inclusions  Feedback Community profile  Size  AutoCAD 2014 = 30,000  Small projects = 200  Geography Beta 64K members 123 countries 33% US

5. © 2013 Autodesk Communities

6. © 2013 Autodesk Autodesk Participation  Labs  Discretion of teams  Feedback on concept and UI  Not a “sure thing”  Beta  Most products  Discretion of teams  Expanding to cloud and mobile  Labs (17 active)  Pinocchio  Falcon  Basejump  Beta (143 active)  360 Fusion  360 Mobile  AutoCAD for Mac

7. © 2013 Autodesk Sign up  Labs  Autodesk Single Sign-on  Only on Download  Beta  Autodesk Single Sign-on  Update Profile  Products Willing to Test

8. © 2013 Autodesk Commitment  Both  Download or Try it  Feedback  Labs  Teams plus Shaan and Scott  24-hour response to email messages  Beta  Fight Club – don’t talk about Fight Club  Limited so participate  Drop inactive participants  CIP-enabled (MTBF collection)  Application virtualization

9. © 2013 Autodesk Feedback  Labs  Sentiment  Volume  Silence = Apathy  Beta  Feature Requests  Implement  Wish List  Defect Classification  Urgency  Severity  Frequency  Defect Tracking System  Bug scrub process

10. © 2013 Autodesk Process Labs Beta

11. © 2013 Autodesk, Inc. All rights reserved. Autodesk is a registered trademark of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries. All other brand names, product names, or trademarks belong to their respective holders. Autodesk reserves the right to alter product and services offerings, and specifications and pricing at any time without notice, and is not responsible for typographical or graphical errors that may appear in this document.

12. © 2013 Autodesk Labs Statistics