1. Janet Hunter Regulation and Scrutiny in Rented Housing Conference of the Isles | The Everglades Hotel | 29 Nov 13

2. Facing the Future

3. “ Housing is a fundamental human need and plays a significant role in shaping our lives and communities” (Nelson McCausland, Minister for Social Development)

4. “A viable housing system depends upon efficient and effective regulation” Boards Tenants/service users Wider public/taxpayers Investors/potential lenders

5. (Nelson McCausland, Minister for Social Development) “I want the best possible solutions for Northern Ireland”

6. “Everyone should have a decent, safe and affordable home including those who rent their home from a private landlord” 17% housing stock in NI Larger than social rented sector Housing Benefit costs £250 million per annum 2 out of 3 HRS enquiries

8. “…starting from the viewpoint of the people affected by the rules. The consumers…can tell us whether they are working how they are meant to” 234,000 tenants 1 out of 3 occupied homes in NI are rented

9. “Society is judged by how it treats its’ most vulnerable” 20,000 households per annum present as homeless in NI Preference vs. needs

10. Means of Involvement

11. A journey Brand NI Single domain regulator Involve users

12. Features –design principles? Function – objectives? Form – options? Focus – economic or consumer? Framework – institutional status?

13. The “Right” Touch?

14. Thank You for listening Janet Hunter E: janet@housingrights.org.uk T: 028 90245640 Achieving Excellence Through Tenant Involvement Thursday 12 December: The Mac, Belfast For more information visit www.housingrights.org.ukwww.housingrights.org.uk