1. PeopleSoft Financial Gateway: Duke Energy’s Story
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Presented by: Wes Huffman, IT Architecture and Project Management Brian Buzzard, PeopleSoft Application Support
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2. Agenda
Company Profile PeopleSoft at Duke Energy Payment Processing Past and Present Implementing Financial Gateway Future Integration Plans Questions
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3. Agenda
Company Profile PeopleSoft at Duke Energy Payment Processing Past and Present Implementing Financial Gateway Future Integration Plans Questions
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4. Company Profile Over 150 years of service
Approximately 4 million customers
Fortune 500
$59 billion in assets
(as of )
Stock dividends for over 80 years
Traded on NYSE as DUK
Dow Jones Sustainability Index

5. Company Profile (Cont.)
Total U.S. Generating Capacity:
Approximately 35,400 megawatts (owned capacity)
Size of Service Territory:
Approximately 50,000 square miles
Utility Customers (as of ):
Total Electric – Approximately 4M
500,000 retail gas customers
Generation facilities in North, Central and South America

6. Company Profile (Cont.)
North American Generation Facilities
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7. Company Profile (Cont.)
Duke Energy International Facilities
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8. Agenda
Company Profile PeopleSoft at Duke Energy Payment Processing Past and Present Implementing Financial Gateway Future Integration Plans Questions
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9. PeopleSoft at Duke Energy
1997
HR Version 5.0
1998
Financials 6.0
HR 6.0
2000
Financials 7.5
HR 7.5
Expenses 7.5
2002
Financials 8.0
HR 8.0
Expenses 8.0
2003
Supply Chain 8.0
2007
Financials 8.9
Supply Chain 8.9
2009
Expenses 8.9
2010
Financial Gateway Integration with all banking institutions
2011
Implement With-holding and 1099 Reporting
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10. PeopleSoft at Duke Energy (Cont.)
Current State:
Release: Version 8.9 (Through Bundle 36)
PeopleTools 8.50
Database Platform: Oracle 11g on AIX 6.1
Web, Application, Process Scheduler (nVision/Crystals)
Windows 2008
Process Scheduler for Batch (SQR, COBOL, AE)
AIX 6.1
Cybermation ESP Scheduling Agent
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11. PeopleSoft at Duke Energy (Cont.)
Module
Transaction Type
Volume (Approximate)
General Ledger
Journals
19K/Month
Journal Lines
1.6M/Month
Accounts Payable
Vendors
16K (2010)
Payments
13K/Month
Electronic Payments (via Financial Gateway)
7400/Month
Accounts Receivable
Items
1300/Month
Billing
Bills
Project Costing
Projects
Travel and Expenses
Expense Reports
9100/Month
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12. Agenda
Company Profile PeopleSoft at Duke Energy Payment Processing Past and Present Implementing Financial Gateway Future Integration Plans Questions
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13. Payment Processing Past and Present
Duke Energy’s payment process has evolved from a very customized, manual and deeply integrated process to one that exclusively uses Financial Gateway for electronic payments.
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14. Payment Processing Past and Present (Cont.)
When PeopleSoft 8.9 was implemented, Duke Energy used a highly customized set of processes to integrate with the existing Mainframe architecture:
EFT payments produced by a customized version of the FIN2025 SQR to meet bank requirements
Check payment data extracted via custom process and sent to the Mainframe
Wire payment information produced using a custom Cobol process
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15. Payment Processing Past and Present (Cont.)
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16. Payment Processing Past and Present (Cont.)
Following the merger with Cinergy, Duke Energy implemented Financial Gateway in conjunction with the previous process to:
Deliver a mechanism for sending ACH payment, Wire payment, and Positive Pay information to PNC Bank
Use delivered functionality for processing payment acknowledgement files
Provide a cost-effective solution for integration understanding the long-term goal of deactivating the Mainframe and PeopleSoft 8.0 applications
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17. Payment Processing Past and Present (Cont.)
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18. Payment Processing Past and Present (Cont.)
When transaction activity moved from legacy applications in 2010, a project was chartered in conjunction to:
Setup new integrations using Financial Gateway functionality with new and existing banks not yet integrated for ACH payment, Wire payment, Positive Pay file, and Payment Acknowledgement file processing
Create a new process for capturing check information in an EDI formatted file and transmitting to the third-party check vendor
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19. Payment Processing Past and Present (Cont.)
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20. Agenda
Company Profile PeopleSoft at Duke Energy Payment Processing Past & Present Implementing Financial Gateway Future Integration Plans Questions
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21. Implementing Financial Gateway
Expected Benefits with Financial Gateway:
Reduction in maintenance and support costs by removing customized processes
Improvements in process efficiency by eliminating the need for manual intervention
Decrease in cost to implement by using standard file layouts and configuration
Lowered administration costs with user-friendly interfaces for managing payment information
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22. Implementing Financial Gateway (Cont.)
Duke’s implementations included:
An approach to use delivered file layouts for payment and acknowledgement files
Adding new and updating existing bank accounts for Financial Gateway settlement
Security for the Financial Gateway components for managing payment and acknowledgement information
An approach for file transmission that included Secured VPN connections and/or Secure File Transfer Protocol (SFTP)
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23. Implementing Financial Gateway (Cont.)
The following challenges were encountered:
Bank layout requirements differed from the delivered layouts, but met NACHA standards
Bank requirements for processing electronic payments are different between institutions
Lack of delivered layout and functionality to support Positive Payment file processing
Third-party batch scheduling tool required custom processes to invoke delivered ones
Internal and bank requirements for file transfer were not supported by Integration Broker
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24. Implementing Financial Gateway (Cont.)
Benefits realized include:
All regular payment processing is executed in the batch schedule without manual intervention
Payment administration boasts new simplified business processes for resolving payment errors and creating payment reissues
The ability to make payments through intermediary banks
Reduction in batch timings of over 17 percent
No post-implementation issues or defects relating to Financial Gateway
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25. Implementing Financial Gateway (Cont.)
Lessons learned from implementation:
Initial account setup is critical for configuring the bank account integration
Integrated testing requires the majority of the time from the total project lifecycle
Bank layouts need to be reviewed early in the project to verify alignment with delivered layouts
The Payment Administration business process will change, but should be more efficient
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26. Implementing Financial Gateway (Cont.)
Lessons learned from implementation:
Each of the banking institutions where Duke Energy has checking accounts requested Positive Pay information be delivered with the ACH and Wire payment files in the NACHA 828 format
Some banking institutions EDI file processors are setup and configured to produce different acknowledgement data
Creating new file layouts does not negatively impact delivered functionality and is easy to implement
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27. Agenda
Company Profile PeopleSoft at Duke Energy Payment Processing Past and Present Implementing Financial Gateway Future Integration Plans Questions
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28. Future Integration Plans
Even though there are no immediate plans for integrating with new banking institutions, Financial Gateway gives Duke Energy the ability to do so quickly and cost-effectively.
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29. Agenda
Company Profile PeopleSoft at Duke Energy Payment Processing Past and Present Implementing Financial Gateway Future Integration Plans Questions
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30. Questions? 30 30

31. Thank You 31 31

32. Contact Information
Wes Huffman Brian Buzzard 32 32

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