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Published byFerdinand Sutton Modified over 9 years ago
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Business Data Transfer Accountant Tutorial
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Adding a Client
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Your first step is to add a new client
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Click “Create New Client”
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Fill in the first six fields with the asterisks
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Once you’ve filled in the client’s information scroll to the bottom
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Fill in the first six fields with the asterisks Once you’ve filled in the client’s information scroll to the bottom
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Fill in the first six fields with the asterisks Once you’ve filled in the client’s information scroll to the bottom
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Click “Create & Send Email”
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Automatically sends client email with ID, password, and download link
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You are now at the Management Page
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Here you will see your clients listed along with their ID
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Here you will see your clients listed along with their ID and password
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Receiving a File
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Always close QuickBooks before sending or receiving
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Click “Receive”
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The file(s) that are ready to be received will be listed in the Current Queued Files window
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Click “Download”
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Locating the File
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Click on the plus sign next to the client
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Unrestricted Folder - if a client sends a file and does NOT restrict themselves from inputting new data, the file is downloaded into the unrestricted folder
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Do not return a file in the unrestricted folder as it will overwrite the client’s current file and they will lose any new input
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Restricted Folder - if a client sends a file and restricts themselves from inputting new data, the file is downloaded into the restricted folder
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When you return the file it will overwrite the client’s current QuickBooks file Only return files from the restricted folder
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In this example the file was sent restricted
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Click on the plus sign next to the Restricted folder
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Right click on the file
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Left click on “Open Location”
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The folder that appears will contain the file that you downloaded
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Returning the File
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Always close QuickBooks before sending or receiving
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Right click on the file
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Left click on “Send to Client”
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Click “Yes”
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Client Backups
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If your clients are backing up their QuickBooks you can view their backup files at any time
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Click on the plus sign next to the client
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Click on the plus sign next to “Client Backup(s)”
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Here you can see exactly at what time your client last backed up their QuickBooks file
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Right click on the backup file you want to review
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Left click on “View”
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The folder that appears will contain the backup file for you to view
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Contacting Technical Support
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Click “Help”
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Click “Support Request”
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Enter a subject and issue in the boxes
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Click “Send”
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Click “OK”
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Our Technical Support team will give you a call in response to entering a Support Request from 9-5 EST Monday - Friday
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Thank you for using Business Data Transfer Service
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