1. Transforming Public Services Presentation to East Midlands Councils Wednesday 10 th July William Burgon Policy and Commercial Advisor, Cabinet Office

2. 2 Transformation What We Mean Transforming Public Services Transformation = Structural Change

3. 3 Transformation Case for Change Transforming Public Services Transformation Significant financial constraints Restrictive bureaucracy Untapped commercial potential High quality services fit for the 21 st Century Motivated and empowered staff Revenue generation for HMG and the taxpayer

4. 4 Transformation Strands of Work Transforming Public Services Digital Services Alternative Models Commercialisation Workplace

5. 5 Transformation Cross Government Transforming Public Services Transformation is taking place across government

6. 6 Commercial Models Mission We help identify, develop, and deliver the best business models to achieve better public services Transforming Public Services Higher quality services Improved value for money Better deal for citizens

7. 7 Commercial Models Principles Our work is driven by a number of core principles, which guide how we deliver projects Transforming Public Services De-layer service delivery Move decisions closer to users Realise commercial opportunities Recognise each service is unique Partner with the right organisations Promote and protect public service ethos

8. 8 Commercial Models Approach Transforming Public Services Each opportunity, whether in central government or in the wider public sector, is approached on its own merits Engage DepartmentsArms Length BodiesWider Public Sector Identify Direct contactControlsEvents Support AdvisoryDeliveryFunding

9. 9 Commercial Models Types of Model All models have their own advantages and disadvantages; in each instance, we explore which is most appropriate and how it should be applied Transforming Public Services Outsourced Service contract Mutual Mutual JV Privatise HMG In House HMG / Private HMG / Mutual HMG / Mutual / Private HMG Joint Venture De-layer service delivery Move decisions closer to users Realise commercial opportunities Recognise each service is unique Partner with the right organisations Promote and protect public service ethos

10. 10 Commercial Models Successes Live Projects in 12 Departments Best Management Practice Energy for Growth MyCSP 120 Emerging or Established Mutuals £10m Mutuals Support Programme Transforming Public Services We have recorded some impressive results already, with a lot more to come within the lifetime of this Parliament

11. 11 Commercial Models Contact Us Transforming Public Services Read more on GOV.UK and the Mutuals Information Service, or get in touch with the team Online Search ERG on GOV.UK mutuals.cabinetoffice.gov.uk Twitter @mutualsgovuk Email commercialmodels@cabinet-office.gsi.gov.uk

12. 12 Transformation Q&A Transforming Public Services Q&A