1. Secured Hosting Services Tom Carter

2. What is Application Hosting… Increasingly popular practice of outsourcing software applications to 3 rd party providers Alternative to managing applications in-house Involves your software applications residing on 3 rd party servers Provides access to your application from anywhere in the world

3. Powerful Tools For Global Hazard Communication Solutions Advantages of Hosting Enterprise Performance Technologies – NetScalers / NetApps / Cisco / HP Time-to-Service is faster Simplicity Reduce costs WERCS Upgrades Operating System/DB Upgrades Hardware IT professionals (DBA, Network, Electricians…) Data Center LOLI quarterly loads Contractual Performance Obligation Standards Other (Offsite Storage, Redundancy, Protection, Access to Application from anywhere)

4. Powerful Tools For Global Hazard Communication Solutions General Security Physical (Time-Warner Telecom) Bio-metric restricted access Video Surveillance Dual Cisco ASA Firewalls (layer 3) Netscaler Application Firewall (layer 4) Software Time Warner Firewall (layer 2) Anti-DOS service (layer 1) Wercs User Security/Administration Internet SSL Transmissions

5. Powerful Tools For Global Hazard Communication Solutions Formulation Security Wal-Mart/Sam’s Club/Sears/Kmart Discussion WERCS 5.x Hosted Clients Wercs eLITE ASP Clients Wercs legally obligates itself to: Maintain security of formulations and data Use the data only for the purpose for which it has been entrusted to us Wercs ensures that its employees are bound to maintain confidentiality WERCS Personnel Access

6. Internet WERCS / Time Warner Co- Location Secured Facility Office / Home WERCS Software Application

7. Benefits… No need for expensive Servers, IT consultants, Internal Upgrade costs Focus on core IT competencies Remove mundane day-to-day IT work WERCS Regulatory Subscription Upgrades All WERCS® Software Release Upgrades

8. Experience… First Hosted Customer in 2002 Servers located within Time Warner Telecom co-location facility Co-Location = “WERCS servers are installed on the Time Warner premises. Management of WERCS servers remains in the hands WERCS” Facility located minutes from WERCS Headquarters Time Warner leading provider in 44 major U.S. markets / strong reputation / financial stability Scalable solution Technical backup support

9. Wercs Customer Trends…

10. Hosting Facility… Three separate fiber routes into building Fiber network via SONET technology Concrete & Steel constructed facility Two separate AC feeds backed up by 1000 KVA generator & UPS Lightning protection system and ground field FM 200 fire suppression and detection system 24X7 monitoring and production Video Surveillance / Biometrics Access

11. Are you a Candidate? Difficulty relying on Internal IT Infrastructure Internal Costs for maintaining applications rising Internal Costs for Upgrades prohibitive Limited IT Resources

12. Hosting Case Study Example… Challenge: Limited/Strained Internal IT Sources WPS Response: WERCS Application Hosted at Secured WERCS hosting Facility (Time Warner) WERCS staff performs routine updates, backups, maintenance on WERCS applications WERCS performs routine server maintenance, operating system updates WERCS staff does quarterly regulatory updates Result: Significant Reduction of Internal IT Costs / High ROI Seamless to customer Stable and Well Tuned Solution

13. Performance / Uptime… Performance Goal is 95% System Availability Since 2002, 99.99% Uptime 1 Unexpected Downtime since 2002 (45minutes) All Maintenance and Upgrades are down in Non-Business Hours or Holidays

14. The Wercs at Time Warner Co- Location Facility

15. Further Information…