1. Presented by: Vicky Warner Wisconsin RTAP

2. Program Administration Welcome to the new Wisconsin RTAP RLS & Associates, Inc. o Robbie Sarles o Vicky Warner o Julie Schafer o Megan Lawson Offices: o Dayton, OH o Columbus, IN

3. New Look Website: www.wisconsinrtap.comwww.wisconsinrtap.com Phone: (855)299-1460

4. Services Quarterly Newsletter Program Website Training Program Scholarship Program Technical Assistance

5. Newsletter Features: WisDOT News & Notes Industry News/Safety Dear RTAP Peer Connection Training Upcoming Events

6. Newsletter Feature Articles o Manager o Transit Provider o Volunteer Program Hot Topics

7. Website Home page o Intro o What’s New Training o Training information o Scholarship program

8. Website Newsletter o Current and past issues o Submitting articles Resources o Link to the National RTAP resource library o Links to other national organizations and resources

9. Website Contact Us o Staff and contact information o Form to request information About Us o Information about RLS & Associates, Inc. o Staff background and expertise

10. Training Program Passenger Assistance Techniques (PAT) Defensive Driving Emergency Procedures and Evacuations Pre-Trip Inspections Employee Substance Abuse Awareness Reasonable Suspicion Supervisor Training

11. Other training topics: ADA compliance Diversity and sensitivity Fully allocated costing FMCSA compliance for transit operators Training Program

12. Financial management Safety and security Transit manager training Service evaluation Don’t see the training you need? Ask the RTAP Staff!

13. Scholarship Program RTAP funds are available to provide scholarships to attend training as well as to attend conferences and other transit- related events. Scholarship guidelines, applications, and reimbursement forms are available on the RTAP website at: www.wisconsinrtap.com

14. Technical Assistance Have a question or an issue you just can’t resolve? Help is just a phone call away! Call the RTAP toll free number Monday-Friday, 7 a.m. and 4 p.m. EST to contact any of the RTAP staff: (855)299-1460

15. Needs Assessment Goal: Determine the needs of Wisconsin’s transit providers serving nonurbanized areas. Link published in RTAP newsletter Notification on RTAP and WisDOT websites 53 transit systems responded to date

16. Respondents

17. Needs Assessment o Training program needs  Regional v. on-site Response: Regional trainings are preferred

18. Training Location Preference

19. Needs Assessment o Training program needs  Best Days for Training Response: Tuesday, Wednesday, and Thursday are the best days

20. Training Day Preference

21. Needs Assessment  Priority of training needs Defensive Driving Passenger Assistance Techniques (PAT)

22. Training Priority Rating

23. Needs Assessment o Newsletter  The newsletter is a valuable resource tool  Regulatory updates are of the most interest  Systems want to hear about other transit systems

24. Needs Assessment o Website  Resources and links to vital transit information  Training course descriptions and requests for training  Information and application for the Scholarship Program

25. RTAP Rating

26. Needs Assessment Survey still available for your input Results will be used for: Upcoming training Future Newsletters Website resources Technical assistance

27. Wisconsin RTAP Assistance is just a phone call or click away! (855)299-1460 www.wisconsinrtap.com